Dunedin Canmore's Welfare Rights team are on hand to offer advice and assistance to tenants

Dunedin Canmore Housing Association’s Welfare rights Officers provide information and advice on a number of benefit and money issues ensuring tenants are not missing out on social security payments that they may be entitled to.  They also offer a confidential Money Advice service helping tenants with any issues they may have with paying their rent, applying for grants and information and assistance with debt management.

Social Security – we can help!

The social security system is very complicated and it can be difficult for tenants to get full legal entitlement.  Dunedin Canmore’s Welfare Rights officers aim to make sure tenants are not missing out on any benefits and will offer advice and assistance if tenants are having problems with the benefits system.

They offer advice on:

• Disability Living Allowance, claims and appeals
• Attendance allowance claims and appeals
• Housing benefit claims and appeals
• Tax credits
• Pension credit
• Jobseekers Allowance
• Benefit overpayments and appeals against overpayment decisions
• Appeals against withdrawal of incapacity benefit
• Advice on what benefits can be claimed
• Help with applications forms
  

Money Advice

 

Our Money Advice service can help tenants in a number of other ways

Tenants can speak in confidence to a money advice worker, who is employed by Citizens Advice Bureau but for convenience is based in the Dunedin Canmore office.  The Money Advice worker can help in a number of ways from with applying for grants, second hand furnishing to assisting you with budgeting.

If you need help with paying your rent, gas, utility bills, council tax, credit card bills, or other bills, the Money Advice worker can provide advice about debt management, cheaper loans and budgeting.  They will also speak to or write to companies on your behalf.  To view ways to pay your rent click hereNormally tenants can be seen by appointment in one of our offices, however if travelling to our office is not practical due to ill health or mobility issues, a home visit can be arranged.  Unfortunately there are times when demand for the service is high however we aim to offer an appointment within two weeks.

Appointments can be arranged by contacting us in person, email or telephone. Our contact details are:

Dunedin Canmore Housing Association
8 New Mart Road
Edinburgh
EH14 1RL

Tel: 0131 478 8888
Email: welfare.rights@dunedincanmore.org.uk

For Money Advice:

Craig Henderson 0131 624 5772
Email: Craig.henderson@dunedincanmore.org.uk