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BackWelcome to Powys County Council
We always welcome your comments, and look forward to hearing from you by:
- Phone
- Post
- In person
- Through this website (using online forms)
You may wish to contact us for a variety of reasons, such as:
- to find out some information,
- to access a service,
- to comment informally,
- to take part in the Council's formal consultation programme
- or to make a formal compliment or complaint.
On this page, you will find:
- Guidance on finding information about Powys and Powys County Council
- Helpdesk Contacts - Contacts set up to help you get to the services you need quickly
- Headquarters and Area Offices - addresses and phone numbers
How to Find Information on this Website
As well as contacting us directly, there is a great deal of information available on this website. Our service areas maintain their own online information, ensuring it is current and relevant. You can use this website in any of the following ways to find the information you need:
- You can search the site using the search box on the top right of every page, or using the extended search facility.
- We maintain a publication scheme to help you find current and relevant information. This is a highly organised directory of all the information we routinely publish, in any format including online. It is a really good way to find information on this website.
- You can use the navigation menu on the left hand side to find your way through to the information you need. Don't forget to bookmark pages that you find useful so that you can go to them directly the next time you need them.
Service Helpdesks
Many of our services can be accessed through the dedicated contact centres shown below. These operate during the times indicated, and "out of hours" calls are picked up by the Powys Careline. If you can't find the information you need below, please contact us at Customer Services - contact details on the right hand side of this page.
Alternatively, you can find out information about a particular service by using our A-Z.
Powys Careline
Use this number for: |
Out of hours emergencies & information |
Telephone: |
0845 054 4847 |
Opening Times |
24hrs a day, every day |
Revenues & Benefits
Use these numbers for: |
Council tax, NNDR, Benefits |
Telephone: |
01597 827301 (Llandrindod Wells) 01874 614052 (Brecon) 01938 551360 (Welshpool) |
Email: |
|
Opening Times |
Mon, Tues & Thurs: 9.00 - 5.00 Wed: 10.00 - 5.00 Fri: 9.00 - 4.00 |
Highways and Powys Buildings
Use this number for: |
Road Issues, Flooding, Refuse / Recycling |
Telephone: |
0845 607 6060 |
Opening Times |
Mon - Fri: 8:30 - 5:30 |
Housing Repairs
Use this number for: |
For council house tenants |
Telephone: |
0845 055 1655 |
Opening Times |
Mon - Fri: 8:30 - 5:30 |
Planning
Use these numbers for: |
Planning Applications, Controls and Guidance |
Telephone: |
01874 624141 (Brecknockshire) 01938 552828 (Montgomeryshire) 01597 823737 (Radnorshire) |
brecon.planning@powys.gov.uk (Brecknockshire) planning.services@powys.gov.uk (Montgomeryshire) radnor.planning@powys.gov.uk (Radnorshire) |
|
More Information: |
Headquarters and Area Offices
You are welcome to visit us at any of our buildings during office hours (usually 8:30 to 4:30, Mon - Fri). You can also speak to the receptionist of each building during these times using the phone numbers indicated, who will gladly help you with your enquiry.
You may wish to view maps of all our offices in each town by clicking here
Powys County Council Headquarters
County Hall
Llandrindod Wells
Powys
LD1 5LG
(01597) 826000
Powys County Council (Brecknockshire)
Cambrian Way
Brecon
Powys
LD3 7HR
(01874) 612000
Powys County Council (Montgomeryshire)
Severn Road
Welshpool
Powys
SY21 7AS
(01938) 551000
Powys County Council (Radnorshire)
The Gwalia
Llandrindod Wells
Powys
LD1 6AA
(01597) 827000