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BBB Business Review

BBB
270 E Hunt Hwy Ste 16-166, San Tan Vly, AZ 85143
Principal: Mr. Scott D. Fernicola, Member

This Business is not BBB accredited

Premiere Auto Glass, LLC

Additional Locations

Phone: (480) 570-9293 View Additional Phone Numbers 270 E Hunt Hwy Ste 16-166, San Tan Vly, AZ 85143 http://www.premiereautoglass.com ! There is an alert on Premiere Auto Glass, LLC !

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Description

This company provides windshield repair/replacement and tinting services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company is in current violation of the BBB name and Logo policy and has falsely stated BBB membership or referenced the BBB name in an unauthorized manner, despite the Better Business Bureau's efforts to alert the company. Misuse of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the council of Better Business Bureaus, Inc.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Premiere Auto Glass, LLC include:

  • 25 complaints filed against business
  • Failure to respond to 8 complaints filed against business
  • 4 complaints filed against business that were not resolved
  • Advertising issue(s) found by BBB


Customer Complaints Summary Read complaint details

25 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 14
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 25

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Premiere Auto Glass, LLC

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Premiere Auto Glass, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Premiere Auto Glass, LLC

Additional Information

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BBB file opened: June 05, 2006 Business started: 05/09/2002 Business started locally: 05/09/2002 Business incorporated: 05/09/2005 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott D. Fernicola, Member Mrs. Angela Castaneda, Member
Contact Information
Principal: Mr. Scott D. Fernicola, Member
Business Category

Glass - Plate and Window Auto Repair - Windshield, Glass Shops Auto Service - Window Tinting

Alternate Business Names
Simple Auto Glass

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BBB Complaint Process

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This company is in current violation of the BBB name and Logo policy and has falsely stated BBB membership or referenced the BBB name in an unauthorized manner, despite the Better Business Bureau's efforts to alert the company. Misuse of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the council of Better Business Bureaus, Inc.