Privacy and Terms of Use

The Fort Worth Convention and Visitors Bureau ("FWCVB") respects the privacy and confidentiality of individuals who visit the FWCVB web site located at www.fortworth.com. The FWCVB maintains this Privacy Policy to help you understand the commitment of FWCVB to safeguard the privacy of the information you provide to the FWCVB on the FWCVB Website, fortworth.com. This Privacy Policy outlines the information which FWCVB will collect from you on fortworth.com and how FWCVB will use that information.

Collection of Your Personal Information by FWCVB: The FWCVB's mission is to provide you with personalized services and offerings designed to enhance your Fort Worth experience. To do so effectively, FWCVB collects the following information:

(a) Personally Identifiable Information Through the use of fortworth.com, the FWCVBonly collects personally identifiable information about you when you voluntarily provide such personally identifiable information to FWCVB using fortworth.com. If you do not wish your personally identifiable information to be collected, please do not submit it.

(b) Information from the Use of "Cookies" Fortworth.com employs "cookie" technology. Cookies are small pieces of data stored in files on your computer allowing the FWCVB Web site to track your use of fortworth.com as you visit and revisit the site. The use of cookies by fortworth.com complies with generally accepted programming standards and practices. Please note that you can choose to block the use of cookies through settings in your web browser but be advised that certain features of the fortworth.com may not work properly without them.

Use of Your Information by FWCVB

It is the policy of the FWCVB not to sell, share, transfer, or rent to third parties any information you provide to the FWCVB, through the use of fortworth.com, without your written consent except as required by operation of the law or in compliance with legal authorities; provided, however the FWCVB may share your personal information with certain third parties ("Target Third Parties") without your written consent in order to further purpose for which you voluntarily provide the PSDRCVA with the information. Additionally, the FWCVB engages third party information management service providers to help maintain efficient operations. Because such information management service providers may access our systems, such information management service providers may have access to your information. The FWCVB does not transfer or relinquish ownership of information maintained about you within FWCVB systems and databases to such information management service providers but requires these information management service providers to sign confidentiality agreements to keep all confidential information and other proprietary information found in our systems confidential.

The FWCVB routinely collects, compiles, and reports statistics and information reflecting the use of the fortworth.com and information services in order to enhance membership services, advertising services, improve marketing and promotional efforts, analyze FWCVB Web site usage, improve the fortworth.com's content and layout, generate aggregate reports on trends, interests and behavior and enhance service offerings.

The FWCVB reserves the right to take any action the FWCVB deems prudent or necessary to safeguard the FWCVB Web site and your information in the FWCVB systems and databases from malicious or unwarranted attack by viruses, hackers, or other miscreants.

Collection and Use of Your Information by Third Parties: Please note that third parties offer goods and services on and through the FWCVB Web site. We assume each such third party has its own internal privacy policy and data collection and use practices. The FWCVB does not have any responsibility for their practices.

Changing and Deleting Your Personal Information: You may request the FWCVB to change or delete your personal information in FWCVB systems and databases by submitting a detailed description of the desired action to the following e-mail address: info@fortworth.com

Please note that after the FWCVB processes a change or deletes your personal information from active FWCVB systems and databases, it is possible that non-active residual copies of your information may still exist in FWCVB systems and on archive or backup media.

Your Consent

By using the fortworth.com, you consent to the collection and use of the above-described information by FWCVB (and Target Third Parties, in which case, once such Target Third Party is in possession of your information, we can not control such Target Third Party's use of your information). If you do not agree with the terms and conditions stated in this Privacy Policy, please do not access or use the fortworth.com.

Electronic Newsletters

We offer free, electronic newsletters, updates and e-mail reminders as a service to our registrants, based upon your voluntary subscription. You will only receive an electronic newsletter if you have requested it (opted-in). We do not share our mailing lists with any third parties, including advertisers or partners.

Control of your Password

You are required to control the security of your password. We are not responsible for any damages arising out of the loss or misuse of your passwords. If you have forgotten your password, please go to the appropriate page and enter your e-mail in the appropriate box and resubmit it. Your password will be e-mailed to you shortly thereafter. Note that we will never ask for your password in an unsolicited phone call or e-mail.

Your Questions and Concerns

If you have questions or concerns about this Privacy Policy or any of FWCVB's use of your information, please contact the FWCVB at the following e-mail address: info@fortworth.com

Changes to this Privacy Policy will occur on occasion.