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Shareholder FAQs

General/Misc:

• When are the next set of results being announced?
• How do I get hold of a copy of the Annual Report?
• What is the Company's registered address?
• Who are the Company's registrars?
• On what stock exchanges are Pearson shares traded?
• Does Pearson offer shareholders a Corporate ISA?
• What is the stock/ticker symbol for Pearson?
• What is Pearson's official accounting currency?
• Where can I get a copy of the latest financial results announced by Pearson?
• When does Pearson report its financial results?

Share Certificate:

• I have lost my share certificate. How do I get a new one?

Dividends:

• When are dividends usually paid?
• Can my dividend be reinvested and used to purchase more shares?
• Can I have dividends paid direct to my bank/building society account?
• My dividend cheque is out-of-date. What do I do?
• I have not received my dividend cheque. Whom do I contact?

Shares and Shareholding:

• How do I buy/sell Pearson Ordinary shares?
• I want to give shares to someone as a gift. How do I go about it?
• One of my relatives has just died and I have been named a beneficiary. What steps do I need to take to have the shares transferred into my name?
• How do I inform you of my change of address?
• How do I check a shareholding?
• I have recently changed my name, what should I do?
• What am I entitled to as a registered shareholder?
• Is this a good time to buy/sell Pearson shares?
• How can I check today's share price?
• Where do I get hold of the original price I paid for my shares?
• I have a question about the tax on my shares and or dividends - whom do I speak to?

US Listing and ADRs:

• Can I buy Pearson shares in the United States?
• What are ADRs and ADSs?
• Where can I get information on Pearson ADSs and ADRs?
• Where can I find FAQ's in relation to ADR's?
• How do I contact the Bank of New York?

UK Shareholders

General/Misc:

Q: When are the next set of results being announced?

A: Click here to view our financial calendar

Q: How do I get hold of a copy of the Annual Report?

A: You can either download a copy of the report by clicking here or request a copy to be mailed to by writing the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: What is the Company's registered address?

A: Pearson plc
80 Strand
London
WC2R 0RL
U.K.
Tel: +44 (0)20 7010 2000

The registered number of the Company is 53723.

Q: Who are the Company's registrars?

A: Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: + 44 (0) 1903 502541

Q: On what stock exchanges are Pearson shares traded?

A: Ordinary shares are listed on the London Stock Exchange [LSE: PSON]. American Depository Shares (ADSs) are listed on the New York Stock Exchange (NYSE: PSO].

Q: Does Pearson offer shareholders a Corporate ISA?

A: Yes. A Corporate ISA is administered by LloydsTSB. Should you wish to receive further information please contact:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: + 44 (0) 1903 502541

Q: What is the stock/ticker symbol for Pearson?

A: On the London Stock Exchange (LSE) our ticker symbol is PSON. On the New York Stock Exchange (NYSE) the symbol is PSO.

Q: What is Pearson's official accounting currency?

A: Pearson reports all its financial statements in British Pounds Sterling (£).

Q: Where can I get a copy of the latest financial results announced by Pearson?

A: You can download copies of our interim and annual reports here or request a hard copy by contacting the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: + 44 (0) 1903 502541

Q: When does Pearson report its financial results?

A: Please see our financial calendar by clicking here

Share Certificate:

Q: I have lost my share certificate. How do I get a new one?

A: Please advise the Registrar - in writing - which share certificate is lost and you will be sent a Letter of Indemnity for completion. You should sign and return this to the Registrar to enable a duplicate share certificate to be issued. You can contact the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Dividends:

Q: When are dividends usually paid?

A: Dividends are normally paid twice a year in March and October.

Q: Can my dividend be reinvested and used to purchase more shares?

A: Yes, you can elect to receive future dividends as shares rather than cash under Pearson's Dividend ReInvestment Plan (DRIP). You can participate by completing a DRIP mandate form (available here) or contact the Registrars directly at :

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

DRIP allows shareholders to reinvest their cash dividends in shares bought on the London Stock Exchange. On each dividend payment date, the company buys shares in the market on your behalf using your cash dividend, having first deducted a percentage to cover stamp duty and administration fees. A share certificate will be sent to you about 10 working days after the dividend payment date. To be eligible for the next dividend, the Registrars must have received your completed form at least 10 days before payment date. An explanation of how the plan operates and the charges, together with a mandate form is available from our Registrars.

Q: Can I have dividends paid direct to my bank/building society account?

A: Yes, you can ask to have your dividends paid direct into a bank or building society account, which will:

• avoid the risk of cheques being lost in the post or mislaid
• save you a trip to the bank to pay in the cheque
• be credited to you account on payment date
• you don't have to wait for a cheque to clear on your account

A tax voucher will be sent to your registered address so you know when and how much has been paid into your account. If you would like your dividends to be paid in this way, please complete a Bank mandate form. You can download a payment instruction form here or request a copy from the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

IMPORTANT: Please take care when completing the sort code and account number as we cannot accept liability if you give incorrect information and your dividend is paid into the wrong account. If a building society account is to be credited, please ask them to stamp the completed form to confirm that the quoted account details are correct.

Q: My dividend cheque is out-of-date. What do I do?

A: You should return your cheque to the Registrar to be reissued. Please note that Pearson dividend cheques are valid for 6 months from the date of issue.

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: I have not received my dividend cheque. Whom do I contact?

A: If you think you have not received the dividend payment please contact the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Shares and Shareholding:

Q: How do I buy/sell Pearson Ordinary shares?

A: Pearson shares can be bought and sold by contacting a stockbroker. Pearson can offer shareholders a simple, low cost share dealing service in conjunction with the stockbrokers Cazenove & Co. who operate a postal facility.

Cazenove
12 Tokenhouse Yard
London EC2R 7AN
U.K.
T: +44 20 7588 2828

Q: I want to give shares to someone as a gift. How do I go about it?

A: You should complete a stock transfer form and return it to the Registrar with your share certificate(s). To print a form click here. The address of the Registrars is:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.v T: +44 (0) 1903 502541

Q: One of my relatives has just died and I have been named a beneficiary. What steps do I need to take to have the shares transferred into my name?

A: The Registrar's require a certified copy of the death certificate, a sealed office copy of the Grant of Representation when available and the share certificate(s). Once the Grant has been noted on their records they will arrange to have the shares transferred into the name of the beneficiary. For further details, please contact the Registrar direct at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: How do I inform you of my change of address?

A: Please write to the Registrar providing both your previous address and new address. You may also download the form here. A change of address cannot be accepted over the telephone. Please send correspondence to:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: How do I check a shareholding?

A: Shareholdings can be checked on-line by going to http://www.shareview.co.uk or by contacting the Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: I have recently changed my name, what should I do?

A: Write to the Registrars giving full details of the following:

• Your old name
• Your new name
• A copy of any legal documentation, such as marriage certificate or deedpoll. Where your name has changed as a result of separation or divorce, and you wish to revert to your maiden name, a copy of any supporting documentation must be sent to the Registrars. All correspondence must be signed.

Please send this to our Registrars at:

Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA
U.K.
T: +44 (0) 1903 502541

Q: What am I entitled to as a registered shareholder?

A: When you either buy shares or shares are transferred to you, you become a part owner of the company. The benefits of owning shares include:

• Dividends - these are normally received twice a year in June and December
• Annual General Meeting - each year you will be invited to attend and vote at the companies Annual General Meeting.
• Financial Information - each year a copy of the Annual Report or Summary Financial Statement is sent to all shareholders. For those wanting more detailed financial information, you can elect to receive the Annual Report.

Q: Is this a good time to buy/sell Pearson shares?

A: Under the Financial Services Act, we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or financial adviser.

Q: How can I check today's share price?

A: Click here to view the current shareprice.

Q: Where do I get hold of the original price I paid for my shares?

A: Your contract note which was provided by the broker when purchasing the shares will have this information. Also the Stock Exchange can provide this information. Click here for current share price information.

Q: I have a question about the tax on my shares and or dividends - whom do I speak to?

A: Your financial adviser.

US Stockholders

US Listing and ADRs:

Q: Can I buy Pearson shares in the United States?

A: You cannot buy ordinary Pearson shares in the United States but you have the opportunity to buy ADRs.

Q: What are ADRs and ADSs?

A: ADSs are American Depository Shares. They are traded on the New York Stock Exchange and are represented by ADRs (American Depository Receipts). Pearson has a sponsored level 1 ADR program. The Bank of New York administers the ADR programme on behalf of the company. More information is available at: www.stockbny.com.

Q: Where can I get information on Pearson ADSs and ADRs?

A: Here are a few facts. More information is available by clicking here

Ratio: 1 ADS = 1 Pearson ordinary shares
Exchange: New York Stock Exchange
Symbol: PSO
Sponsoring Bank: Bank of New York - Tel: +1 800 233 5601
www.bny.com More information is available by clicking here.

Q: Where can I find FAQ's in relation to ADR's?

A: Please visit the Bank of New York's website at: https://www.stockbny.com/home.asp

Q: How do I contact the Bank of New York?

A: http://www.adrbny.com/adr_phone_directory.jsp

Links:

REGISTRARS - LTSB ADDRESS:
Lloyd TSB Registrars
The Causeway
Worthing
W Sussex BN99 6DA

T: +44 (0) 1903 502541

STOCKBROKER:
Cazenove
12 Tokenhouse Yard
London EC2R 7AN

T: +44 20 7588 2828

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