Toronto Star Trust Project

“For the Canadian justice system to retain its credibility, it needs to be open and transparent,” says journalist Jacques Gallant.

“I’ve killed lots of stories after researchers told me the study I wanted to write about was flawed or overhyped,” says the Star reporter.

Carolyn Evans Hammond breaks down how she selects her choices and why readers should trust her in an age when online reviews abound.

How Ottawa bureau reporter Alex Ballingall covered the prime minister’s trip to China amid failed trade talks.

The Star’s advice columnist of 15 years talks about trust, avoiding judgment and why people keep returning to her for help.

The Star’s social media producer Evelyn Kwong is mindful of what types of stories work best on the various platforms and how to engage readers in thoughtful debate

Radio roomers keep on top of breaking news 24 hours a day by scanning social media, such as Twitter and Facebook, and monitoring alerts from a wide range of sources, including police, paramedics, and the TTC.

The Star’s Laurie Monsebraaten says the challenge when reporting on social justice issues is putting a human face on policies or laws so readers understand how they affect people.

Showing how the actions of companies affect the day to day lives of our readers is the driving force of the Star’s business section, says editor Doug Cudmore

Reporters Rob Cribb and Marco Chown Oved had to read thousands of pages of documents to grasp the context and determine if there was any journalistic value.

Astrid Lange and Rick Sznajder, the Star’s librarians, have had to field a lot of obscure questions for a series of stories celebrating the newspaper’s 125th anniversary.

About a month before the data was made public, a team of Star editors, reporters, data specialists and graphic designers began exploring potential story ideas.

While the Star does follow a set of progressive values, the editorial board is not a partisan mouthpiece for any political party.

When reporting stories about the country’s immigration system, the challenge is to accurately portray the situations of those hoping to make a new life in Canada.

“A lot of our culture, society, politics and law is based on arguments about ideas,” says the Star’s city columnist, who opines on a wide range of news coming out of city hall, the police and local neighbourhoods.

Journalists at the Star strive to be fair — and the newspaper’s team of critics is no exception.

The Star must draw clearer distinction between news and opinion.

The Star’s Affordable Housing reporter explains to people she interviews how their personal information will be used and where it will appear.

This week, the trust initiative focuses on how Ben Rayner balances his roles as both music critic for the Star and a juror for the Polaris Music Prize.

Reporters use provincial and federal access-to-information legislation to hold governments to account and shine a light on issues of public interest.

Reporters use provincial and federal access-to-information legislation to hold governments to account and shine a light on issues of public interest.