Frequently Asked Questions

Working for CBC/Radio-Canada

  1. 1. What are the benefits of working for CBC/Radio-Canada?

    More than just a place to work, CBC/Radio-Canada offers a creative and engaging atmosphere that will allow you to grow and develop, while working for a leader in Canadian broadcasting. CBC/Radio-Canada provides experienced professionals the opportunity to do what they love alongside the best and the brightest in their fields.

    We support learning and development to ensure that our employees progress in their careers with us and that they possess the appropriate skills, knowledge and capabilities needed to help our organization adapt to our constantly changing environment.

    Monetary benefits are also an important part of the total compensation package that CBC/Radio-Canada offers. These benefits notably include pension, health and dental plans, and annual leave.

  2. 2. What is CBC/Radio-Canada's commitment to Diversity?

    CBC/Radio-Canada is about engaging Canadians and telling stories. We foster and promote diversity both on air and behind the scenes. Check out our Diversity section to find out more.

  3. 3. What does CBC/Radio-Canada look for in an ideal candidate?

    To continue to meet the needs of our audience and build on our successes, we need people who enjoy a culture of collaboration, who have the confidence to try new things, who are responsible, agile and know how to take action.

Recruitment at CBC/Radio-Canada

  1. 1. How do I apply for a job online?

    To find job postings: Visit Current Openings

    To submit a general application profile for future job opportunities: Visit Future Opportunities.

    To apply for a specific posting:
    Go to Current Openings, search for positions or view all jobs. Then, click on the "Apply" link below the job listing and sign in as a new user or, if applicable, a returning user. To apply, you will be prompted to provide some personal contact information as well as a copy of your résumé and cover letter, in plain text format. You will also be prompted to answer some questions relating to the posting and to your career interests.

    To update a specific job application:
    As long as the position is still posted, you can update your application. Click on the position name then on "Apply", and sign in as a returning user. Any changes that you make will automatically be saved.

    To update a general application:
    If you have submitted a general application, you can update your information at any time. Simply log in as a returning user, click on "Access my profile" under the Submit/Update your Profile heading on the right-hand side of the page, and update your application accordingly.

  2. 2. What happens once I submit my application?

    You will receive an email confirming the receipt of your application. Your application will remain on file in our database and will be considered for the specific position for which you have applied. If, in the future, your profile matches the requirements of a different posting, you will be notified of the match and will be invited to apply for the position.

  3. 3. Can I still apply for a job that is no longer advertised?

    We are unable to accept applications after a job posting has expired.

  4. 4. How can I have my candidate profile deleted from your system?

    Please send your request to our system administrator at recruitment@cbc.ca

  5. 5. Which application questions are mandatory?

    Questions for which an answer is mandatory are identified by an asterisk (*).

  6. 6. None of the choices offered for a question correspond to my answer? What should I do?

    For your application to be complete, you must provide an answer. Your response can be nuanced in your cover letter or résumé.

  7. 7. Do you have a fax number where I can send my resume?

    CBC/Radio-Canada only accepts job applications submitted online. Our job application system is built online. Completing the online application is the only way to get your information and resume to the right people within CBC/Radio-Canada.

  8. 8. When will I hear back about my application?

    Due to the high volume of applications received only short-listed candidates will be contacted for an interview, typically two to four weeks after the job posting expires.

  9. 9. Does CBC/Radio-Canada accept volunteers?

    CBC/Radio-Canada currently does not have a formal volunteer program in place.

  10. 10. How do I apply for an internship at CBC/Radio-Canada?

    For information about Internships, check out our Students/Interns section.

Technical Questions

  1. 1. Your online application system requires my résumé to be in plain text format. What does this mean?

    CBC/Radio-Canada's online job board requires only the text version of your résumé/cover letter. This enables the document to be saved so that it can be read by our database. You can also attach files, but they should be generic, since they will be permanently attached to your personal profile.

  2. 2. Your online application system keeps freezing when trying to save certain pages of information.

    This issue relates to the connection between your computer and the database server. At certain times of the day/week, there is increased traffic on the Internet. Your type of connection to the Internet may also cause things to slow down. For example, a dial-up connection will be slower than a cable modem or a high-speed connection.

    If difficulties persist, you may want to log out and come back at a later time. If you exit before completing the process, the information provided up to that point will be saved. You can return at any time to complete it. (Note: Your information is automatically saved each time you go to the next page.)

  3. 3. Can I attach files to my application?

    You can attach up to five files. Please make sure your attachments do not exceed 512 kb per attachment.

  4. 4. What should I do if the system tells me that my text is too large and cannot be saved?

    Remove parts of your text to accommodate the system. (Note: Leading and trailing spaces are counted as characters and so are spaces between characters and words.)

  5. 5. Why did I not receive a confirmation of my application?

    CBC/Radio-Canada will send only one acknowledgement for each position to which you apply. This means that you will not receive a second acknowledgement if you update an application that you have already made. Our system is configured to send out confirmations during certain times of the day. If you do not receive a confirmation the same day, then you will receive a confirmation on the next day.

  6. 6. Why is the security code that I received invalid?

    The security code may have expired or could have been invalidated by your email software settings. First, open the web page attached to the message you received and click again on the link provided. If this fails, request a new security code by going to the application or profile login page, enter your email address or user name and click on "Forgot Your Password?"

  7. 7. What do I do if the link in the email is not working?

    Open the attachment sent with the email and try again.

  8. 8. I did not complete a job application or general application, but I still received an acknowledgement. Why?

    CBC/Radio-Canada acknowledges your application once you have reached or completed a specific page of the online application. You can add information to your application at a later date if the job is still posted, but you will not receive another acknowledgement. If you have submitted a general application, then you can update your information at any time. Simply log in as a returning user, click on the Submit/Update your Profile heading on the right-hand side of the page and update your application.

  9. 9. I requested a copy of my application via email. Some sections of the application show that the information was not provided, but I didn't see those sections during the application process. What should I do?

    The CBC/Radio-Canada application process includes many sections that our hiring managers can choose from. Not all sections are required for all jobs; however, the emails sent to candidates include all possible sections, whether or not they are all pertinent.

  10. 10. What should I do if I've forgotten my password or want to change it?

    Go to Current Openings, click "My Account options" then click "Forgot Your Password?" You will receive a Change Password email.

  11. 11. I did not get the email to change my password. What should I do?

    Please verify whether:

    1. A filter is preventing you from receiving emails from addresses not in your contacts.
      Solution: Modify your list of contacts.
    2. A filter is classifying the emails you receive.
      Solution: Verify all your folders.
    3. Your email service is blocking emails with HTML attachments.
      Solution: Check your settings or change your email provider

  12. 12. I have received several Forgot Password emails. What should I do?

    Use the most recent email you received to change your password.

  13. 13. The security code in the email I received is invalid. What should I do?

    It may be that you already changed your password or received another Change Password email. Please note that this email is only good once to access the application process and that you must use the last email you have received. Visit Current Openings, sign in and try and change your password again. If you experience technical difficulties or are unable to enter the system, please send an email to itsc@cbc.ca.

  14. 14. What if an answer option to a mandatory question doesn't work for me?

    For your application to be complete, you must provide an answer. Your response can be nuanced in your cover letter or résumé.

More information

For more information, contact recruitment@cbc.ca.

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