Shipping & Delivery

Holiday Shipping Schedule

Our goal is to make sure your shipments arrive in time for the holidays. Please read this shipping schedule carefully, and please make sure to look for the "Ships within X business day(s)" on each item page. Please note that this schedule doesn't apply to pre-orders, where we state a specific ship date after the holidays.

ITEMS MARKED "SHIPS WITHIN ONE BUSINESS DAY"

Items marked to ship within one business day can be ordered through Saturday, 12/10 and shipped via Fedex Smartpost for delivery by Friday, 12/23. These items can be ordered by Monday, 12/19 if you select two day air.

ITEMS MARKED "SHIPS WITHIN TWO BUSINESS DAYS"

Items marked to ship within two business days can be ordered through Saturday, 12/10 and shipped via Fedex Smartpost for delivery by Friday, 12/23. These items can be ordered by Friday, 12/16 if you select two day air.

ITEMS MARKED "SHIPS WITHIN THREE BUSINESS DAYS"

Items marked to ship within three business days can be ordered through Friday, 12/9 and shipped via Fedex Smartpost for delivery by Friday, 12/23. These items can be ordered by Thursday, 12/15 if you select two day air.

ITEMS MARKED "SHIPS WITHIN FOUR BUSINESS DAYS"

Items marked to ship within four business days can be ordered through Thursday, 12/8 and shipped via Fedex Smartpost for delivery by Friday, 12/23. These items can be ordered by Wednesday, 12/14 if you select two day air.

ITEMS MARKED "SHIPS WITHIN FIVE BUSINESS DAYS"

Items marked to ship within five business days can be ordered through Wednesday, 12/7 and shipped via Fedex Smartpost for delivery by Friday, 12/23. These items can be ordered by Tuesday, 12/13 if you select two day air.

ITEMS MARKED "SHIPS WITHIN TEN BUSINESS DAYS"

We're sorry, but we can't promise delivery of items marked as "Ships within 10 business days" by December 24th. There is a chance they might arrive by then, but we can't guarantee it.

Please allow 1 business day for processing before your order ships. Certain items, including personalized merchandise, take a few extra days. It will always be noted on the item's page if an item takes longer to ship.

INTERNATIONAL ORDERS

We're sorry, but at this time we can't promise delivery of any non-domestic items by December 24th. There is a chance they might arrive by then, but we can't guarantee it.

*Two Day Air shipping rates are $5 less than our normal rates on December 14-18, 2016. Click here to see the details.

*Free standard ground shipping on orders of $100.00 or more. Shipping offer does not apply to oversized/heavy items and charity items. Minimum order threshold does not include shipping, tax, or gift boxing charges. Offer valid for the contiguous 48 states, not including Alaska, Hawaii, or other US territories. Offer may be withdrawn at any time.

Shipping Carriers

We use several shipping providers – UPSP, UPS, FedEx, and DHL.

Ground shipping: UPS Ground, U.S. Postal Service, or FedEx Ground may be used. We cannot determine at the time of your purchase what carrier will be used, so we strongly recommend you use a shipping address that can receive both USPS and UPS/FedEx deliveries.
2-Day Shipping: UPS or FedEx. Please note there is no weekend or holiday delivery.
Military addresses: USPS First Class or Priority Mail. Please make sure to use USA as the country for military addresses.
Canada: We use Frontier, USPS, and Canadian Post. Tracking numbers are currently not available.

P.O. Boxes

We cannot accept P.O. Boxes as a shipping address, except military addresses. If you do not receive U.S. Mail at your home address, please be aware that if you select Ground shipping, your package may be shipped with USPS.