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Lyft - Taxi App Alternative
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Need a lift? Use Lyft to get an affordable ride in minutes. Instead of hailing a cab or waiting for the bus, just request a car with the tap of a button, and get picked up by a nearby friendly driver who’ll take you to your destination right away. Enjoy a welcoming, affordable, and memorable ride today.
Our app is cheaper than a taxi, faster than the bus, and easy to use
• Getting Started: After downloading Lyft and signing up, simply open the app and request a ride.
• Paying: Never worry about having cash for a cab or the bus again — with Lyft, you pay through your phone. It’s easy, fast, and secure.
• Split the Cost: Easily split the cost of a ride with friends through the app. No more IOU’s.
About Our Drivers
• All Lyft drivers pass comprehensive background and DMV checks before being approved for the service.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.
Join the millions who’ve chosen Lyft instead of a cab for commuting, going out at night, and getting to events. Next time you need a ride, skip the bus, taxi, or car service and choose Lyft.
My review
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Reviews
4.3
72,706 total
5 51,072
4 8,060
3 3,635
2 2,101
1 7,838
ruthjmt0916 T
I love this! 1st time visiting NYC and LYFT has been a life saver! We stood on the curb trying to get a cab for 30 minutes, I tried this app and a driver was here within 4 minutes.
Dusty LaPerriere
Annoying Quirks As a driver, the app is not nearly as functional as Uber's. It will tell the rider I am 15 minutes away when it is actually almost 30 minutes out. As a result, it will send the driver on a LONG goose chase for a ride and the driver has to contact the rider to set proper expectations. Also, when a ride is requested, the app should always come to the front. Sometimes it makes it's quiet ping in the background. Finally, drivers should have the ability to text instead of call too. Much room for improvement.
Nunzio Sarducci
Better than Uber because ... LOVE Lyft because: 1) The app allows me to tip, where Uber requires me to carry cash, or stiff the driver (and no, the tip is NOT included in the Uber rate!) and 2) Lyft takes smaller % of the fare which means happier driver which = happier me!
Farhan Ahmed
Expensive and not that good Well, first of all I am not a uber lover but I decided to switch and give it a chance, guess what?? Lyft is expensive in every ride at least 7 to 8 more dollar and on average min 5 dollar than uber. So u r basically paying exactly the same what u used to pay before this taxi revolution. I am having problems with uber but I am better of saving extra 500 bucks at the end of the month. Lyft is not available all the time. U have to wait 10 to 15 min for any ride. Stick with uber.
User reviews
Annoying Quirks As a driver, the app is not nearly as functional as Uber's. It will tell the rider I am 15 minutes away when it is actually almost 30 minutes out. As a result, it will send the driver on a LONG goose chase for a ride and the driver has to contact the rider to set proper expectations. Also, when a ride is requested, the app should always come to the front. Sometimes it makes it's quiet ping in the background. Finally, drivers should have the ability to text instead of call too. Much room for improvement.
Lyft, Inc. April 16, 2016
Hi, Dusty, we really appreciate this feedback and we'll share this with our team. We use our communities feedback to build out and improve our platform. Thanks for taking a moment to share this with us! Expensive and not that good Well, first of all I am not a uber lover but I decided to switch and give it a chance, guess what?? Lyft is expensive in every ride at least 7 to 8 more dollar and on average min 5 dollar than uber. So u r basically paying exactly the same what u used to pay before this taxi revolution. I am having problems with uber but I am better of saving extra 500 bucks at the end of the month. Lyft is not available all the time. U have to wait 10 to 15 min for any ride. Stick with uber.
Lyft, Inc. April 15, 2016
Hey, Drew, apologies for the frustrating experience with your travels. Our team is working hard to get clearance for ridesharing to be available at airports in all of our coverage areas. You can find what airports we operate at – on each city's page at https: //www.lyft.com/cities. Doesn't let me go home I work in Lakewood California and I live in downtown long beach. It won't drop me off downtown because it's not part of their "service area". Why is it that it can drop me off in wilmington or LA but not down town long beach? I don't understand.
Lyft, Inc. April 16, 2016
Hi Mayra, Downtown Long Beach is in our coverage area which you can view at https://www.lyft.com/cities/orange-county.
We'd like to look into the ride you're referring to so we can help! Please email our Support Team at http://lft.to/1PQYiLH or direct message our @AskLyft Team on Twitter for support. Don't like it as it's not letting me select my accurate address on the map, every time I move it slightly it goes 10 houses up the road from me and if I just leave it as it is my neighbours will moan at me if the car beeps there horn for me to let me know if he/she is there especially at 9pm as they got young kids. Plus my mate got the app on her phone and she wanted to become a lift driver but it's only areas in America and we're both from England UK. But guess we gotta get the bus to town for mine and my mates bimonthly (every other month) night out
No Fare Estimate, No Business Here I read a different review before downloading this app saying that they couldn't get a fare estimate. Lyft responded that it must have been a glitch and technical support would be on it but that's apparently not true because when I click fair estimate after giving a destination and a pickup address it just says NA. That's not cool. Why would I pay money without knowing how much it will be in the end? That's scary.
Lyft, Inc. April 14, 2016
Hi Sierra, thanks for sharing this feedback. We'll be sure to pass it on. If the estimator in the app shows N/A, you can also find and estimator on your city's page at https://www.lyft.com/cities.
Please keep in mind that the online estimator doesn't factor in Prime Time. Feel free to learn about that at http://lft.to/1UgV6t9. Terrible app, can't request rides I signed up yesterday and i haven't been able to request a ride through the app. I contacted lyft customer support and they still haven't gotten back to me about fixing this glitch and have made no effort to reply to my emails. I'm sticking with uber, they've never let me down.
Lyft, Inc. April 13, 2016
We're sorry to hear that! Our Support Team will be in touch with you as soon as possible to help get this fixed. In the interim, please try restarting your device. You can also try deleting and reinstalling the app on your device. Please answer me this question I actually haven't tried this lyft app yet. But I do have a question, I'm in die or need of a lyft or ride right now at 11:55 p.m. at night to a wal mart for groceries and a ride to an interview and back tomorrow morning around 7:30 a.m.... does this app still work at these times???
I was recently accepted as a Lyft driver. Unfortunately I have not been able to drive because of a glitch within the app. I contacted support an have yet to hear back from them.Lyft is an awesome team an cannot wait to start working but for some reason I can't enter driver mode. Whenever I enter app the wheel is pink and says drive but will not allow me to sign on or off. I have reinstalled, updated ,deleted an restarted my phone none of these have helped. Please help me start driving an i will give 5 star
Lyft, Inc. March 28, 2016
Hi Nicole, we're sorry to hear you're having trouble with the app. Our Support Team will be in touch with you as soon as possible to assist you with this issue. There is no limit on area where you can get the request from passengers. If you are sitting on other side of town sometimes you get request from 25, 30 miles away and that coustomer is going only 2 blocks and if you cancle on that awesome ride your acceptance rate goes down according to lyft stupid logic. I dont know who took the decision to lower the prices and increase the area to receive request. All the lyft and uber drivers in Wisconsin go offline on lyft coz of lyft stupid wide range of requests
A Terribly Corrupt Company I drove for Uber for about four months. It is far and away the worst company I have ever worked for. You willdrive your car into the ground for peanuts. If you're thinking of becoming an Uber driver, I have only one thing to say. DON'T DO IT!!
Lyft, Inc. April 8, 2016
Apologies for the confusion, Jeffery. This is the Lyft reviews section - not Uber. If you're having an issue with our platform we'd love to help! Please feel free to email our Support Team via our Help Center at http://lft.to/1PQYiLH. Needs to be able to give a price. How can you not even give an estimated price?!?!?! If they would do that i might give higher stars
Lyft, Inc. April 12, 2016
Hey Jenn, a price estimate for your ride will appear in-app after you've entered a destination. You can also receive a price estimate for your ride on your city's page at https://www.lyft.com/cities. Better than Uber as of Dec 22, 2015 Keep it better and better, keep your driver happy, they are promoting your company much better than anything. Good job on fare estimates feature. Use the fifth 5 stars discount strategy for being good customers will make us keep using it and loyal. Uber don't have this fifth 5 stars discount feature yet.
Simple to use and always available I decided to try Lyft instead of that other app because I'm rebellious. So glad I did! Lyft tends to be a little cheaper, and, having talked with drivers who have worked for both, this app platform and interface seem to be better. I love getting ride estimates before requesting, and I've never had to wait more than 10 minutes for a ride, usually closer to 2-3. I was pleasantly surprised to find Lyft newly available in New Orleans when I traveled there for spring break!
LOADED = $50 in ride credits Lyft is my favorite of ways to get around southern California. I use it for bar nights, dates, events where I know parking will be a mess and It's quick affordable, drivers are great and it seems to be a good company overall. Enter promo code LOADED in the payment section to get $50 in FREE ride credits.
If they're not closed they won't come Try to get a ride they cancelled on me 4 times and said why go all the way to you if I don't need to like this app is supposed to pick me up anywhere and take me anywhere what the f*** happened this app is a waste of time nobody should use this app rude people and dishonesty I wish I could give 0 Stars waste of time
Rating system flawed I have been a driver for about a week now and I am noticing that the passengers can rate you whatever they want to. There is no way of telling which passengers rated you what and no way of knowing what to do to improve your drive. Even if someone wants to be a troll and give you 1 star it risks you dropping to 4.5 and your account being deactivated. I would like to improve what I am doing to make the experience better for all my passengers. The 5 star rating system is annoying.
Lyft, Inc. April 13, 2016
Hey Denis, we definitely understand your concern. If you do feel that a passenger may rate you poorly due to something out of your control, use the comment box after the ride to note anything you feel may be important about the ride and/or passenger. That way, we can go back to your ride history and see your side of the story. Used to make better money. I love being a driver and make money. There are a few things that I think would improve this though. 1) A log of all the rides preformed in the last 24 hours showing tips and fairs. This would help drivers know exactly how much they are earning add they go. 2) A way to see where other drivers are while in driver mode. This would allow drivers to meet up and chat when it is slow.
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April 14, 2016
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