Contact Us
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Contact Customer Service
Monday to Friday 8:15am-5:00pm
P: +61 3 5320 5500
Social Media and Networks
Join Us on your favourite Social Network.
Online Services
Mobile?
myRequests Mobile is a mobile request system fully linked directly to councils customer request system.
Submit Requests on the spot with photos Direct to Council. No Third Party Services, No Hassles. Simple, Fast and Easy.
In Person
The Phoenix. 25 Armstrong Street South, Ballarat, Vic 3350
Opening Hours: Monday to Friday 8:15am-5:00pm
Phone : +61 3 5320 5500
Mailing Address
City of Ballarat
PO Box 655 Ballarat,
Victoria, Australia. 3353
For customer requests, please use Council's e-Services system. For specific contacts/email use the contact us link on the left of pages within this site or ballcity@ballarat.vic.gov.au
Our Other Web Sites
Art Gallery of Ballarat | Business Ballarat |Her Majesty's Theatre | Youth Services Ballarat
We are NRS-friendly
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (www.relayservice.com.au):
- TTY users phone 133 677 then ask for 03 5320 5500
- Speak and Listen users phone 1300 555 727 then ask for 03 5320 5500
- Internet relay users connect to the NRS www.iprelay.com.au/call/index.aspxthen ask for 03 5320 5500
| After Hours Emergencies | |
| Aerodrome | 03 5320 5500 |
| Animal Control/Local Laws/Smoke Nuisances | 03 5320 5500 |
| Environmental Health | 03 5320 5500 |
| Home Care | 03 5320 5500 |
| Parks and Environment/Roads and Drains/Street Trees | 03 5320 5500 |
| Public Convenience Cleaning | 03 5320 5500 |
| Street Cleaning | 03 5320 5500 |
Family ServicesTop of document.
| After Hours Emergencies | |
| Aerodrome | 03 5320 5500 |
| Animal Control/Local Laws/Smoke Nuisances | 03 5320 5500 |
| Environmental Health | 03 5320 5500 |
| Home Care | 03 5320 5500 |
| Parks and Environment/Roads and Drains/Street Trees | 03 5320 5500 |
| Public Convenience Cleaning | 03 5320 5500 |
| Street Cleaning | 03 5320 5500 |
|
Aged Services |
|
| Kohinoor Adult Day Centre, Errard St | 03 5320 5693 |
| Aged and Disability Services | 03 5320 5670 |
|
Children's Services |
|
| After School Program | 03 5339 8488 |
| Before School Program | 03 5320 5803 |
| Family Day Care | 03 5320 5720 |
| Girrabanya Children's Centre Peel St | 03 5320 5150 |
| Occasional Child Care Centre | 03 5331 1869 |
| Supported Respite Service | 03 5320 5680 |
| Wendouree Children's Centre | 03 5320 7430 |
| Ballarat Child Care Co-op | 03 5333 1601 |
|
Community Development |
|
| General enquiries | 03 5320 5746 |
| Community Arts | 03 5320 5643 |
| Community Planning & Development | 03 5320 5627 |
| Recreation Services | 03 5320 5641 |
| Youth Services | 03 5320 5644 |
|
Libraries |
|
| Central Highlands Regional Library | |
| Doveton Street North | 03 5331 1211 |
| Fax | 03 5331 7908 |
| Sebastopol, 181 Albert Street | 03 5335 7985 |
| Fax | 03 5335 7985 |
| Wendouree, Gillies Street | 03 5339 3505 |
| Fax | 03 5338 2035 |
|
Maternal and Child Health Centres |
|
| See Maternal and Child Health Centres | |
|
Pre-Schools |
|
| Girrabanya, Peel Street South | 03 5320 5150 |
|
Senior Citizen Centres |
|
| See Community Directory for Senior Citizens Clubs |
Arts & LeisureTop of document.
|
Art Gallery |
|
| Art Gallery of Ballarat | 03 5320 5858 |
| 40 Lydiard Street North, Ballarat | |
|
Botanical Gardens |
|
| Ballarat Botanical Gardens (see Parks and Environment) | |
| The Robert Clark Centre | 03 5320 5135 |
| Fax | 03 5320 5133 |
|
Events & Tourism |
|
| M.A.D.E - Museum of Australian Democracy at Eureka | 03 5333 0333 |
| Events Ballarat | 03 5320 5620 |
| Tourist information | 1800 44 66 33 |
| Ballarat Regional Tourism - Marketing and Industry enquiries | 03 5320 5555 |
|
Performing Arts Centres/Halls |
|
| Her Majesty's Theatre, 17 Lydiard Street South | 03 5333 5800 |
| Majestix | 03 5333 5888 |
| Buninyong Town Hall | 03 5341 8241 |
| Cooinda Centre, Learmonth Road | 03 5320 7470 |
| Sebastopol RSL Hall | 0488 026 041 |
|
Swimming Pools |
|
| See Swimming Pools | |
Have Your SayTop of document.
From formal strategies and plans, to informal opinion polls Have Your Say on current topics and view past and present community consultations.
Planning Applications
To view a full listing of City of Ballarat town planning applications visit our eServices system and select View under Town Planning Applications.
Council Meetings
Council meetings are held on the second and fourth Wednesdays of each month at the Town Hall (cnr Sturt and Armstrong Street South, Ballarat) and commence at 7.00pm. Agendas, minutes and meetings dates are available under "About Council".
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