Complaints

There are different processes for different types of complaint. Below we have set out the different types of complaint that relate to our activity as an organisations, with links to the relevant process in each case.

Make a complaint against HEFCE
As part of our commitment to openness and accountability, we have set out what we mean by a complaint and how to complain.
Student and staff complaints
An outline of the process students and staff should follow if they have a complaint about their treatment by an institution.
Making allegations concerning institutions
Full details of our policy and procedure for public interest disclosures or 'whistleblowing'.