5/1 Shipping Update
With most of the vegan orders shipped, we are extremely happy to announce that general Soylent 1.0 orders will begin shipping this week.
To ensure that we are able to manage our reorder rate and fulfill our preorders as quickly as possible, larger orders will be shipped first.
We are working to ensure that our fulfillment process is rock solid and that reorders placed by satisfied customers will be shipped without delay. In order to identify and fix shipping issues quickly, we will be scaling up shipping rates over the coming weeks.
We will not be able to provide estimates on specific ship dates for starter kits or Soylent orders until we have optimized our fulfillment workflow. A few weeks before your Soylent order ships, you will receive your Soylent starter kit. It includes a 2 liter airtight pitcher and custom Soylent measuring scoop.
We will email you if there are any issues with your order that will prevent it it from being shipped. You will receive notification emails with tracking information for both your starter kit and Soylent shipments.
Your order will be shipped to the address that you provided in Backerkit. If you would like to confirm your shipping address, click the login link in your Backerkit invite email. If you need a new invite, please contact the wonderful Backerkit support team at support@backerkit.com.
You’ll surely agree that it’s been a long 11.66 months since we started the Soylent crowdfunding campaign. We could not have gotten here without riding an amazing wave of support and enthusiasm from our backers.
Thank you again.