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Charging Regimes & Policies

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A request normally has to be made in writing. It should be addressed direct to the Council and must include a name and an address (postal or email) for a response. The information being sought should also be described clearly and as precisely as possible.

A request can be submitted in a number of ways:

• By letter

Information & Data Protection Officer,
County Hall
Carmarthen
SA31 1JP

• By email foia@carmarthenshire.gov.uk
• Or by completing our online request form.
• Requests for environmental information can be made verbally under the Environmental Information Regulations 2004.

Once we receive a request, and if we need it, clarification to enable us to search for the information that has been requested, we are required to provide a response within 20 working days.

There may be cases where there is a valid reason why the Council cannot provide information.  It might be that we simply don’t hold what you have asked for, or one of the exemptions included in the Act might apply.  If this is the case, we will write to you and provide a full explanation as to why we are unable to provide the information.

When the Council releases information under the Act, in effect, it is released to the public at large. The Council has a duty to protect personal information under the Data Protection Act 1998.

Therefore, if you wish to make a request for information which is about you, then please visit our Data Protection page for more information on how to do so.

When it is necessary to provide photocopies or printed material, the Council can apply standard charges. Where necessary, the cost of postage will also be added. We will not charge for any copies which cost less than £2.00 in total. All charges are inclusive of VAT.

The cost per copy is as follows:

• A4 black & white - 10p
• A4 colour - 20p
• A3 black & white - 20p
• A3 colour - 40p
• A2 - 50p
• A1 - £2.00
• A0 - £5.00