LinkedIn: beware the LIONS, they may savage your reputation

August 26, 2009

LinkedIn: beware the LIONS, they may savage your reputation

What would you do if you received a heartfelt testimonial for your work – from someone you had never worked for? It has happened to me on LinkedIn earlier in the year and in return I was asked to publish a similarly misleading recommendation. It has bugged me ever since, hence the belated post!

It almost feels like you have been stalked, or accosted by someone in the street or at the very least like those real life networkers who pounce on you and pretend they are your best buddy – before trying to sell to you!

Who was it from? A guy called Steven Burda who is a so-called LION, a LinkedIn Open Networker who follows the minority religion that believes in numbers rather than relationships. He explained himself in an email after I complained, saying he liked my Questions & Answers on the site, but I was not convinced. Why recommend my services at Thames Valley Police when he never knew me then?

The proliferation of online social networking is fabulous for businesses – it has opened up many more channels for promoting your services. However, it also throws up dilemmas in contrast with traditional networking where you had normally met the people in your network.

LinkedIn pioneered online business networking, but makes it clear to those who use it that you should only become LinkedIn with people you know.

My LinkedIn network follows this recommendation and the majority of people I am LinkedIn with I have either met, or have worked with online through the LinkedIn Answers service. Yet I am routinely declining invitations to connect with people I do not know.

Why do some see it as a game where the game it collecting names, not building relationships. This approach to networking was why I withdrew from Ecademy after being plagued with strangers wanting to be my new best friend and carve another notch on their desk.

With LinkedIn anyone in your network can normally see anyone else within your network and there will be an understandable perception that you would willingly recommend people you are connected with.

This differs from Twitter for example, where for many the fun is understandably getting lots of followers – but in contrast to LinkedIn no-one expects you to automatically recommend their followers. They get to do that with the ‘#followfriday phenomenon that allows Twitters to tell their followers who they think they should follow normally based on their performance on Twitter, but also the real world experience.

There is an overlap but it is important to distinguish the purpose of different networks – unless you want to unwittingly recommend the services of a LION to your flock of contacts?


Comments

Abigail Brown said...

Nigel

An excellent blog here that makes a very important point about the quality of relationships built out on the networking circuit - I too follow your route of only accepting actual LinkedIn connections that I know.

Thanks for putting this up, hopefully many others will take note.

Abigail

Abigail Brown, 03/09/2009 09:24
www.dovetailhrs.co.uk
www.linkedin.com/pub/abigail-brown/1/581/326
Nigel Morgan said...

Thanks Abigail,

You'll laugh, since this post went live and was mentioned in my update on LinkedIn I have been pinged by strangers who have read it... and still felt they should join my network! So plenty still have lots to learn!

Nigel Morgan, 03/09/2009 10:01
www.twitter.com/nigel_morgan
www.linkedin.com/in/nigelmorgan
Jaimie Dobson said...

Good post. This an issue which I have also experienced and is something I feel undermines the whole concept of "social networking". The other issue I've experienced is people I don't know "cold calling" me on the phone citing they are a "friend on Linkedin".

It's not big and it's not clever.

Jaimie Dobson, 11/09/2009 23:27
www.inetengineers.com
www.inetengineers.com/blog
www.twitter.com/inetengineers
www.linkedin.com/in/inetengineers
Peter Ramsden said...

Nigel,

Some incredibly wise words here. Your words of wisdom serve as a timely reminder as to the potential impact to ones reputation if our network is allowed to grow without any quality measures in place. As Social Media becomes the latest craze/fad, the number of invites I receive has increased exponentially. Consequently I find myself having to resist the urge to simply accept invites.

I endeavour to be protective of my LinkedIn profile more so than any other social media sites. I view LinkedIn as the go to place for professionals and want to maintain a semblance of professionalism.

I always ask myself if someone has 5000+ connections how is this possible? Does this mean that they are good at what they do or simply active at making on line connections. I would prefer to have a few hundred good quality connections rather than a few thousand that are unlikely ever to lead to any kind of a workable relationship. Maybe I am missing a trick?

Would love to hear the upside of lots of connections from one of the 'well connected' on LinkedIn

Thanks for the blog,

Peter

Peter Ramsden, 14/09/2009 16:04
www.paramountlearning.co.uk
www.twitter.com/peterramsden
Marianna Paulson said...

Unfortunately, the LIONs have a great roar, garnering more attention than warranted.

This is an important message as it affects the integrity of the people who operate their businesses honestly. Too many LIONS and the public will be crying wolf.

Thank you for bringing this to our awareness, Nigel.

Marianna Paulson, 19/09/2009 04:13
www.auntiestress.ca
www.changeofheartstresssolutions.blogspot.com
www.twitter.com/AuntieStress
www.linkedin.com/in/MariannaPaulson
Barbara Walton said...

Came across your site through twitter. Have very small business out in rural France. Hard to advertise. Once people come they love it - but very slow way to build up business, so am trying to use social networking. How will this work if I only contact people I already know.

Of course strangers, like me, will contact you after above article, 'cause it makes you look honest in an internet world of sharks! Will check out Linkedin though. Watch out for me!!

Barbara Walton, 22/09/2009 12:00
www.lestroischenes.com
www.lovelimousin.lestroischenes.com/
twitter.com/LesTroisChenes
Ad van der Rest said...

Nigel,

Good post. I also get invitations from people I don't know - the puzzle is that often they do not explain why they are sending the invitation, expecting the standard "I'd like to add you to my professional network on LinkedIn" to be effective. Usually I will 'play dumb' and reply (without accepting) to ask where we have met/blogged? Those replies I do get range from apologetic to arrogant. I don't mind being linked with occasional people I have 'crossed swords' with in an interesting way on a blog, Q&A;, or mail conversation but I don't want to mindlessly become part of a connection collection.

Best wishes

Ad

Ad van der Rest, 22/09/2009 13:37
www.visiblegoal.com
www.visiblegoal.wordpress.com/
www.twitter.com/AdvanderRest
www.linkedin.com/in/advanderrest
John Clark said...

Very well said. Like you I have a policy of only accepting connections from people I have actually met (with a few rare exceptions) and will only post a recommendation for someone that I have actually worked for or with, in some respect. As you say, your reputation is everything.

John Clark, 13/04/2010 15:48
www.solutionsshared.co.uk
solutionsshared.wordpress.com
www.twitter.com/johnbclark
www.linkedin.com/in/solutionsshared
Claire Shiels said...

I'm going to both agree and disagree with this one. On the one hand, I too have received an invitation to connect with a LION, which barely registered before it was trashed. However, similarly, I have recently carried out some valuable feedback via LinkedIn, for a client who is moving into a new market.

The client, until that time, had few contacts in this particular industry and so joined some appropriate LinkedIn groups, asking her question and politely requesting feedback, before targeting a few key individuals in those groups for connection, which was well received.

We have had a great response, which has allowed my client to progress with her marketing strategy.

Should I receive a request from an unknown marketer or PR (someone who therefore shared my interests), I would be inclined to accept it, so we could begin networking and finding out about each other.

Like most things in life, you just have to use your common sense and not associate yourself with someone who you know is not likely to bring anything to the table.

Claire Shiels, 18/05/2010 14:31
www.csm-comms.co.uk
www.claireshiels.wordpress.com
www.twitter.com/claireshiels
www.linkedin.com/in/claireshiels
Nigel Morgan said...

There are some great comments on here!

Addressing that last one from fellow PR Professional Claire Shiels I would say that I take those strangers who might be good links into another arena, like email or Twitter, and get to know them and their work there first. If they object... well, I'm just glad I didn't become LinkedIn!

Nigel Morgan, 18/05/2010 15:34
Maxine said...

Hi Nigel,

I don't mean to be dim here so please correct me if I am wrong, but don't you have to accept an endorsement that someone offers? Is there a way that people can go around leaving testimonials/endorsements that you don't know about or am I missing something?

Thanks and regards

Maxine

Maxine, 18/05/2010 18:57
www.maxxy.co.uk
www.maxxy.co.uk/blog
www.twitter.com/maxinemaxxy
www.linkedin.com/in/maxinewelford
Steve Phillip said...

I am responding to Peter Ramsden's post re LIONs on LinkedIn and the ups and downs of connecting to many hundreds of people.

Given the 70 million plus people and growing on LinkedIn, we are going to experience a range of different users, some of which will not apply the etiquette of building relationships based on the know, like and trust factor.

So what is the benefit of building a large network and can you still apply the know, like and trust factor when doing so?

By building a large network and connecting to random people, you increase substantially your visibility and you are more likely to appear in other people's search results, when they are looking for your type of goods and services using Advanced Search.

You also increase the chance of finding the type of people, goods and services you require by accessing a much larger network.

In time, by posting useful discussions and sharing information which is of value to others, you will create a know, like and trust factor with others, if if you don't know them now.

However, sending indiscriminate emails to request a connection with someone is rude, unless it is apparent that that person welcomes such requests by stating this on their profile or by stating that they are a LION (LinkedIn Open Networker).

My own opinion is that you are unlikely to suffer and stand more chance of benefitting, by connecting with more people and taking advantage of their networks, even if this means accepting the occasional contact request which could be slightly more polite.

Steve Phillip, 30/06/2010 19:47
http://linked2success.co.uk
twitter.com/linked2success
uk.linkedin.com/in/stevephillip

Leave a Comment

Name (required)

Email (will not be published) (required)

Website

Blog

Twitter

LinkedIn

Submit Comment