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Our Internet Presence

We utilize numerous digital communication channels and tools as part of our mission to provide information to the public before, during, and after a disaster.  This page outlines all of our official communication channels and resources and why we use them.

Mobile Website - m.fema.gov

The mobile website allows the public to easily access preparedness and disaster-related information directly on their smartphone. The site also includes a registration form that the public can fill out to apply for disaster assistance after a Presidential declaration.

FEMA App (smartphone app)

The FEMA App contains disaster safety tips, interactive lists for storing your emergency kit emergency meeting location information, and a map with shelters and FEMA Disaster Recovery Centers (DRCs). The app is free to download through your smart phone provider’s app store:

Read the FEMA App Terms of Use (further down the page).

FEMA Text Messages

Use your cell phone’s text messaging capability to receive text message updates from FEMA (standard message and data rates apply).

Here are basic commands to get started:

To search for Shelters or Disaster Recovery Centers (DRCs):

Important Notes for your Safety:

FEMA Blog - blog.fema.gov

The blog provides a place for agency senior leaders to discuss the current topics of the day. It encourages open conversation and is open to user comments.

Tools on FEMA.gov


Email Updates - www.fema.gov/help/getemail.shtm

Email updates provide information to the public directly in their inbox. We never send unsolicited emails and the public can choose which updates they would like to receive. Our email updates are provided by a third-party company called GovDelivery.

Challenge.gov - www.challenge.gov/fema

The website allows the public to submit solutions for specific challenges posted by FEMA and other federal agencies.

Official FEMA Channels on Third Party Social Media Sites

We are providing the following links to FEMA's presence on other third party sites for your reference. FEMA does not endorse any non-government websites, companies or applications.

If you think FEMA should use other third party sites or communications tools, then please contact us at FEMA-New-Media@dhs.gov.

Please see our privacy policy to learn about privacy with new media tools.

FEMA App Terms of Use

By downloading the FEMA App, the user agrees to the following terms:

  1. FEMA will make all reasonable attempts to keep this App bug free and up –to date. However, this App and all information, content, and materials included on or otherwise made available to you through this App are provided by FEMA on an "as is" and "as available" basis. FEMA makes no representations or warranties of any kind express or implied, as to the operation of this site or the information, content, or materials included on or otherwise made available to you through this App. You expressly agree that your use of this site is at your own risk. To the full extent permissible, by applicable Federal law, FEMA disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. FEMA does not warrant that this App, information, content, or materials included on or otherwise made available to you through this App are free of viruses or other harmful components. FEMA will not be liable for any damages of any kind arising from the use of this App from any information, content, or materials, included on or otherwise made available to you through this App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


  2. FEMA does not see, collect, or store any data you enter into the App. Any and all information you enter into the App is stored on your device and not on FEMA’s website or server. As such, FEMA is not responsible for any damages resulting from the loss or theft of that information.


  3. FEMA does use Bing Maps (FEMA does not endorse any non-Federal government entities or products) on this App. While Microsoft has advised FEMA that they do not collect any personal information, they do collect the number of times a map is accessed via the mapping feature on the FEMA App, This information is not shared with FEMA. FEMA is not responsible for any information collected by Microsoft.


  4. While FEMA does not charge for the use of this App normal carrier data fees may apply. Please consult your carrier to discuss any charges related to the use of this App.


  5. FEMA is a Federal Government entity and as such does not endorse any non-Federal US Government entities. You may not use this App or any of the information in this App to imply that FEMA endorse you or your organization.


  6. This App should not be used to contact FEMA during an emergency. If you are in need of emergency assistance please contact 9-1-1. If you need to register for FEMA assistance please visit the FEMA mobile site at m.fema.gov.

Last Modified: Friday, 26-Aug-2011 10:58:36 EDT