Dentistry disasters

Christy Comer before having cosmetic dentistry work done
Christy Comer before having cosmetic dentistry work done
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Updated: 5/06/2010 11:57 pm
JACKSONVILLE, Fla.-- Christy Comer smiles big now, but her grin took years to shine through. It all started when this second grade school teacher was in elementary school herself. She took an antibiotic that turned her teeth grey. And so, the "half smile" began.

"I was not proud of my smile by any means," said Comer.

Several years ago, Comer wanted to fix her teeth and her general dentist told her he could. Without asking any questions, she had him put on a set of veneers.

"The end result was pretty bad and I didn't really think that anything could be much worse than my natural teeth and they were," said Comer.

After spending thousands of dollars, Comer was stuck with a smile she hated. The half smile continued.

"It was definitely not an improvement. There were gaps between the top of the veneer and the top of my natural teeth and then there was my gum," said Comer.

Cosmetic dentist Colleen Olitsky hears stories like Comer's all the time.
Top: Comer's teeth after initial veneer work, Bottom: After work to fix veneers
Top: Comer's teeth after initial veneer work, Bottom: After work to fix veneers
"I hear the word lawsuit a lot and we're always like whoa back up, this isn't a lawsuit, that dentist didn't do anything wrong. You just don't like the way it looks," said Olitsky. "Its still the standard of care, its not wrong. Its still functional. And that's where I'm like, didn't you do any research?"

This Ponte Vedra dentist is tired of seeing people come to her after they've spent tens of thousand of dollars on teeth they don't like. She's writing a book, so she can teach people what to watch out for.

"People are always shocked to hear that a dentist needs no training to be a cosmetic dentist. That word means absolutely nothing," said Olitsky.

Even if your dentist has extra cosmetic training, by Florida law they're not allowed to advertise it. Olitsky says the best step is to start with a conversation and find out your dentist's qualifications. She recommends asking lots of questions, researching your dentist's education, looking at pictures of their work and calling references.

"As a teacher I would say 'do your homework,'" said Comer.
A few years ago, Comer did just that. She found a dentist who fixed her bad veneers.

"I can remember when the last procedure was done and they held that mirror in front of me and I saw these teeth. For the first time I was going to be the girl with the straight, white teeth. I had never been that girl before," said Comer.

That girl is here now and she's smiling big, but it was a long, costly road Comer hopes other can avoid.

What questions can you ask?

Go prepared to your Cosmetic Dentist with a list of questions to help you plan your smile treatment timeline and choose the best options.

You can also use the time to learn more about your cosmetic dentist, their experience, technology, and follow-up process.

  • What is their education?
  • How much experience do they have?
  • Do you have a Before & After photo gallery?
  • What are the cosmetic dentistry treatments you offer?
  • Which cosmetic dentistry treatments will give me the results I am looking for?
  • How long will my restorations last?
  • Are you a metal-free dental practice?
  • Do you offer sedation dentistry for anxious patients?
  • Do you offer affordable financing options? How do I care for my restorations?
  • Do you offer neuromuscular dentistry?
  • How many visits will my smile makeover take?
  • What technology do you use to enhance results and comfort?
  • What anesthetic methods are required for my smile makeover?
  • Do you and your team attend ongoing training and dental advancement courses?
  • What extra steps do you take to enhance the patient experience?
  • What makes cosmetic dentistry here better than anywhere else?
  • Are you LVI-trained?
  • How long have you been performing cosmetic dentistry?
  • Do you offer emergency dentistry services?

6 Comment(s)
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ItsMyTime - 5/9/2010 8:58 AM
Who did this? let us know so we dont go to them. And you dont have to go to Ponte Vedra and pay and arm and a leg to fix your teeth..check out James J. McCall on Gate Blvd. They are absolutely the best. I have been going to them for over 17years, never a problem!

me and you - 5/7/2010 10:43 PM
yea, thats the answer, stay away from all dentists. at some point you will get a tooth ache then what, or you start loosing bone due to not getting your teeth cleaned. you will need a dentist then and guess what, it may be to late to save you teeth. no bodys fault but your own.

me and you - 5/7/2010 10:32 PM
if you look at this ladies teeth before and after it is not even the same mouth! the lady had gray teeth and in the 2nd picture you can see she has periodontal disease and blunt tissue by the gum line. then in her last picture where she had the work redone, you can tell she is missing her upper anterior teeth and a bridge was placed there. the 1st picture of her was a really long time ago and she is much older and had gotten perio disease and thats the real reason. yes the veneers dont go all the way to the gum because the gum has receded and the spaces between her teeth are due to the recession and perio disease. they need to learn how to report the truth! im sure there is bad work out there but come on, dont use pictures to make her look worse when she had other issues going on first!

tti01 - 5/7/2010 5:21 PM
i need massive dental work, and i am terrified to go to the dentist. i need those implants, but i also need someone who will finance. if anyone knows of any dentist who they would recommend, or one who they personally had a good experience with, please email me at tti01@yahoo.com and in the subject line, just put dental work. i thank you from the bottom of my heart. benita

hopenewk - 5/7/2010 12:18 AM
By the way,most of us laymen think that Doctors, Dentsist etc... are being honest with us and if they tell us something we tend to believe them. DR OLitsky is right about asking questions but what about the ones who lie, why not mak ethi sknowledge available free and get the bad ones off the street.IF I wnt into someones house and wrecked it like that poor womans veneers were wrecked for thousands of dollars I would be sued in a minuteIF that is the standard of care, I think I will stay away from all dentist.

hopenewk - 5/7/2010 12:09 AM
I found the comment that Dentist Colleen Olitsky made concerning what some of the people had said about patients talking about lawsuits so typical and disgusting it looked to me like she just wanted to sell a book..She stated " that the Dentist did nothing wrong,the teeth are functional ,its still the standard of care you just don't like the way they look"" they are still functional and so on,For you to even think that way after a patient has paid thousands of dollars to improve their looks and have a beautiful smile is HORRIFIC.Its just shows what some people will do to sell a book.When are so called professionals going to start standing up for their patients. The truth is you don't want your insurance to go up plus I am certain if your any good at all you get a nice fee for fixing other so called Doctors mess ups.Its Called GREED!Why don't you start standing up for what is right and calling a bad job a bad job instead of acting saying "its functional, you just didn't like it,who would after several thousand dollars.....I doubt my dog would have liked the original dental work.When a patient spends thousands to have a beautiful smile and did not get it they should be sued.Stop trying to sell books and try telling your patients the truth, That it was a bad job, maybe when you get rid of the bad Dentists, Doctors etc... the ones who are decent and do good work and most of all are HONEST and stand by their patients instead of worrying about their insurance companies may get more work and offset the higher premiums the no goods cost, better yet donate it to your clients!Lets see you walk around with a functional mouth like that and no money to fix it with. I bet it would be a different story then.You don't need to sell a book to raise the bar. Tell the TRUTH and raise the bar and STOP letting the bad ones get away with SHODDY work
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