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Privacy policy
Personal data
Medway Council values your right to personal
privacy and is committed to protecting your privacy online. The
Council, at all times, endeavours to be open about why it collects,
holds and uses any personal information or data submitted via its
website by which you can be identified (ie name, address, email) in
accordance with the provisions of the Data Protection Act 1998.
This ensures that the information is collected fairly and lawfully,
is accurate, adequate, up to date and not held any longer than
necessary.
It will not be used by the Council for any other reason other than
for the original purpose for which it is being collected, for
example, in regards to an online query or transactional service or
in order to improve our services. The Council will not sell,
trade or rent your information to other third parties. The council
may pass their details on to third party service providers who are
contracted to Medway Council in the course of dealing with their
request. These third parties are obliged to keep their details
securely, will use them only to fulfil the request and will dispose
of the details when the request is complete.
If you are a user with general public and anonymous access, the
Medway Council website does not store or capture (unless otherwise
stated) personal information but merely logs your IP address
that is automatically recognised by the web server.
Cookies
We use cookies to monitor visitors to the
Medway Council website. A cookie is
a small file sent between your computer and a web server (in this
case the server for the Medway Council website). It contains
information about your visit to a website.
This helps us to assess the website's
performance and make decisions about its content and layout. It
also allows your computer to remember your post code details so
that you can use the Find my nearest feature without entering your
post code every time.
Most web
browsers allow you to control the use of cookies
on your computer and to delete any cookies already
installed.
You can find out through the following
external links how to control cookies and
delete cookies.
Please note that by deleting our
cookies or disabling future cookies you may not be able to access
certain areas or features of our website.
Security
It must be noted that sending an email or
submitting information online cannot be made totally secure
and, despite the Council using all reasonable endeavours to protect
personal data and/or information, the Council cannot warrant any
degree of security.
Securing your data
All web systems used by the Council which
require the transfer of sensitive personal data such as payment
card details have been placed in a secure environment.
Our security arrangements offer a minimum of 128bit SSL
encryption and you can check that the site is secure by
checking that there is an 'https://' in the address bar.
This privacy statement only covers the
Medway Council website at www.medway.gov.uk. This statement does
not cover links within this site to other websites.
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