Mission, Vision and Values

Our mission
SHPS is dedicated to improving personal health by empowering individuals to make wise, educated healthcare decisions. We serve both individuals and organizations that pay for healthcare through our integrated clinical, financial, and administrative solutions that promote better health and optimize healthcare spending.

Our vision
When organizations build a culture of health – where the focus is on improving personal health and productivity – plan sponsors and individuals benefit. SHPS’ solutions will transform today’s burdensome healthcare system, creating knowledgeable, empowered individuals who take ownership of their care, become savvy healthcare purchasers, lower their costs and improve their health.

Our values
SHPS’ values shape all facets of the company, from day-to-day operations to long-term strategic planning. They guide us as we work toward transforming healthcare.

Client-driven, participant-focused. Our flexibility allows us to partner with clients in designing tools and services that address their needs and help participants take control of their health and healthcare spending.

Clarity and accuracy. These are hallmarks of every SHPS product. Our solutions are participant-friendly and held to the highest standards of quality. We are results-oriented and outcome-based, committed to providing innovative – yet proven – health and benefit solutions to our clients and participants.

Simplifying healthcare. SHPS recognizes that healthcare can be a complex topic. That's why we're dedicated to providing clients and participants relevant, timely, and accurate dialogue that is to the point and easy to understand.

Integrity. SHPS will be known as a company that acts honorably, makes commitments thoughtfully, and follows through on its promises.

Innovation. Transforming healthcare requires creativity, speed, and agility – and you’ll find all of these in every SHPS product and associate. The healthcare market changes constantly – and our associates learn, grow, and adapt at the same pace.

Passion. Our passion for healthcare, clients, and participants permeates everything we do. It fuels our dedication to transforming healthcare, serving our clients, and empowering our participants.

Respect. Healthcare is an intensely personal matter. The privacy and dignity of our participants are always protected.

Strategic engagement, flawless execution. SHPS is committed to leveraging its resources to promote, develop, and deploy its vision for transforming healthcare. Our experience, expertise, and dedication ensure that our clients receive unparalleled execution.

Long-term relationships. Productive, long-term relationships with our clients and participants allow us to continually develop, enhance, and revise our products. Cultivating and maintaining these relationships is a top priority.