Notice of Text Messaging Increase, which only applies to customers without a Messaging Package.
If you are not currently subscribed to a Messaging Package, beginning March 2, 2008, the price for sending TXT Messages to the U.S., Puerto Rico, Canada and Mexico - as well as the price for receiving TXT Messages from anywhere - will increase from $0.15 to $0.20 per message. The price to send an International TXT Message will remain $0.25 per message. If you do subscribe to a Messaging Package, your package rates will stay the same. Please consult your Customer Agreement for information about rate changes.
Frequently Asked Questions
Q: What is the TXT Messaging rate increase?
A: Effective March 2, 2008, the price for sending TXT messages to the U.S., Puerto Rico, Canada and Mexico - as well as the price for receiving TXT messages from anywhere - will increase from $0.15 to $0.20 per message.
Q: I subscribe to a messaging package. Will I be affected by the TXT Messaging rate increase?
A: No, only customers who do not subscribe to a messaging package will be charged $0.20 per message to send or receive text messages to the U.S., Puerto Rico, Canada and Mexico.
Q: I subscribe to an IN Messaging package. Will I be affected by the TXT Messaging rate increase?
A: Customers who subscribe to an IN Messaging package will continue to receive the benefits associated with IN Messaging, and your IN Messaging package rates will not change.
Q: Is there a TXT messaging increase for International TXT messages?
A: The price for sending International TXT messages will remain the same at $0.25 per message. The price for receiving International TXT messages will increase to $0.20 per message.
Q: Where can I find out more information on IN Messaging packages?
A: Please visit the IN Messaging information page for more information about IN Messaging.
Q: What if I have an INpulse or EasyPay or other plan for which I prepay for service?
A: Your text messaging charges will not change.
Q: I am a frequent text messaging user and am concerned about increased costs. Do you offer any messaging plans that will help me reduce my messaging costs?
A: If you use text messaging frequently, consider subscribing to one of our messaging packages. Our messaging packages start as low as $5 per month for 250 messages, which can be any combination of text, picture or video messages. Any additional messages that you send or receive in excess of that amount are billed at $0.10 per message (plus airtime for picture and video messages). Other plans with more included messages are also available. For more information, see the IN Messaging information page.
