iiNet - connect better Skip to main content

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

Login to iiNet

Need help?

Are you an iiNet agent?

Login here.

Ajax actions in progress

Phone

e.g. 502 Hay St, SUBIACO WA 6008
Reset

What Our Customers Say

What our customers are saying

"Once again, fantastic!! It's a breath of fresh air dealing with such a professional. Many thanks Owen."

Gary - 8 March 2016

"I say it every time but you guys consistently demonstrate first class customer service, from knowledgable and friendly staff who know how to answer your enquiry themselves - keep up the good work and thanks for your ongoing support!"

Jill - 21 March 2016

"Lovely, friendly customer service, fixed my issue straight away. Aqeelah is an absolute asset to your company."

Jessica - 31 March 2016
iiNet Customer Service rated 4.02 out of 5 based on 28,447 ratings.

Our Awards

  • Contact Centre of the Year

    Contact Centre of the Year Auscontact Association Awards, 2014

  • Outstanding Customer Service Team

    Outstanding Customer Service Team Global Business
    Excellence Awards, 2014

  • Customer Service Leader of the Year

    Customer Service Leader of the Year and Woman of the Year
    Stevie Awards, 2014

  • Internet Service Provider of the Month

    Internet Service Provider of the
    month
    , Roy Morgan Customer
    Satisfaction Awards, 2014

  • Home Phone Provider of the Month

    Home Phone Provider of the Month
    Roy Morgan Customer
    Satisfaction Awards, 2014

iiNet

TransACT logo

Welcome TransACT members

We are in the process of moving all TransACT Victoria customers onto the iiNet network. This means that you'll now be able to sign up for a great selection of iiNet products and services!

As an iiNet customer, you now have access to our great range of internet and voice services, as well as any new products we launch – this also includes any promotional offers! You will also continue to enjoy award-winning customer service from our dedicated support teams.

If you'd like to know a little bit more about iiNet, feel free to browse our website, or download our Welcome Booklet. Be sure to have a read through, to see how we can help you connect better.

New Customers

Enter your address to see if this product is available in your area.

Already an iiNet customer?

Log into Toolbox below to add this product to your account.

New Customers

New Customers

Click below to sign up.



Already a Customer

Already an iiNet customer?

Log into Toolbox to add this product
to your account.

Checking your address

We're checking if this product is available at your address.
This process may take several minutes.

Your address: | Change