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Residential
Sales
13 19 17
- sales@iinet.net.au
- Mon to Fri: 8am-11:00pm EDT
- Sat to Sun: 8:30am-8pm EDT
- Ask us a Question
Technical Support
13 22 58
- support@iinet.net.au
- 24 / 7
Billing
13 22 58
- support@iinet.net.au
- Mon to Fri: 8am-10pm EDT
- Sat to Sun: 9am-6pm EDT
- Customer query?
Ask via toolbox
Calling from overseas? Dial
+61 8 9214 2222
Business
Sales
13 86 89
- biz-sales@iinet.net.au
- Mon to Fri: 8am-9pm EDT
- Sat to Sun: Closed
- Ask us a Question
Technical Support
13 86 89
- bizsupport@iinet.net.au
- Mon to Fri: 8am-9pm EDT
- Sat to Sun: 9am-5:30pm EDT
Billing
13 86 89
- bizsupport@iinet.net.au
- Mon to Fri: 8am-9pm EDT
- Sat to Sun: 9am-5:30pm EDT
- Customer query?
Ask via toolbox
Domains & Hosting support
- Mon to Fri: 9am-9pm EDT
- Sat to Sun: 9:30am-6pm EDT
Activations & Connections
Provisioning Enquiries
- 1300 634 515
- Mon to Fri: 8am-8pm EDT
- Sat to Sun: Closed
Other contact numbers
Fax Numbers
Translating & Interpreting
Complaints Process
Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options. Learn about our escalation process
Perth iiStore
If you've ever wanted somewhere to pop in and check out the awesome iiNet product range or chat with our techiiā¢ team, then our flagship iiStore in Subiaco is what you've been looking for.
502 Hay street (Ground Floor)
Subiaco, WA 6008
Open:
Mon to Fri: 8:30am-5pm (AWST)
Sat: 9am - 5pm (AWST)
Closed on Public holidays
Calling iiNet if you have a hearing or speech impairment
If you have a hearing or speech impairment, you can call us via the National Relay Service:
TTY users:
Call 133 677 then ask for 13 19 17
Speak and Listen users:
Call 1300 555 727 then ask for 13 19 17
Internet relay users:
Connect to the NRS then ask for 13 19 17
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