The F1® Ticket Store
The F1 Ticket Store is operated by Platinium Group S.A.M.
For customer service enquiries call +377 93 25 47 78, email CustomerCare@formula1.com or click here.
F1® Access
For billing queries related to F1 Access, please email your subscription details to Billing@Formula1.com
The Official F1® App
In the first instance please consult the App section on our FAQ page. For customer service enquiries, please email as relevant to the platform you are querying:
iOS users: F1App-iOS@formula1.com
Android users: F1App-Android@formula1.com
The F1® Store
This is operated under licence by Kitbag Limited.
For customer service enquiries:
For the UK call 0871 2202111, or +44 871 2202111 from outside the UK.
To email, click here.
To place an order by phone:
For the UK, call 0871 2202200, or +44 871 2202200 from outside the UK.
General
Due to the high volume of traffic we receive, we regret that we are unable to respond to emails which are not specifically related to the categories below. These categories relate to the operations of the Formula One group of companies only, and not the business of individual teams or drivers competing in the FIA Formula One World Championship. In addition, please note that the email accounts below do not process any enquiries relating to recruitment or charitable activities.
For enquiries relating to the Formula 1 Official Partner Programme or other business enquiries, email business@formula1.com
For Formula1.com enquiries, please email WebMaster@Formula1.com
Please note, details regarding reproduction of Formula1.com content can be found in our Terms and Conditions.
Technical and Live Timing Queries
For technical queries related to the F1® Live timing on the website, please email LiveTiming@Formula1.com
For data queries or technical assistance, email DataQuery@Formula1.com
Media accreditation
Members of the media wishing to obtain accreditation for Grands Prix should consult the official FIA website at www.fia.com
