- Home
- Consumers
- Advice and complaints
- TV and Radio advice and complaints
- Subtitling, signing or audio description
Subtitling, signing or audio description
Our Code on Television Access Services sets targets for the amount of TV subtitling, signing and audio description that broadcasters required to provide these services must provide. We also have guidance included in the Code about how access services should be presented.
If you would like to provide feedback to a broadcaster about the provision of subtitling, signing or audio description, please use the relevant e-mail address or web page below.
BBC – http://www.bbc.co.uk/complaints/
ITV – viewerservices@itv.com
Channel 4 – www.channel4.com/contact
5 – customerservices@channel5.com
Sky – accessiblecustomerservice@bskyb.com
UKTV – feedback.uktvnetwork@bss.org
Universal – viewer.enquiries@nbcuni.com
Comedy Central – kam.khaira@comedycentral.co.uk
MTV – duncan.stephen@mtvne.com
Nickelodeon – letterbox@nick.co.uk
Fox – jay.gillman-wells@fox.com
ESPN – jeroen.oerlemans@espn.com
Disney – tanya.cumberland@disney.com
If you are not satisfied with the response you receive from a broadcaster, please complete our online complaint form.
If you are unable to complete the complaints form then please call our Advisory Team on:
0300 123 3333* or
020 7981 3040** or
Textphone 020 7981 3043** or
e-mail adcomplaints@ofcom.org.uk
Advice and complaints
-
Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
Stay up to date
-
Ofcom Consultations
-
The Communications Market
-
The Consumer Experience
-
Enforcement Bulletins
-
Audience complaints