Help/FAQ

How do I move my blog to another provider?

The blog export will create a WordPress-friendly XML file that can be uploaded to WordPress, Squarespace, Typepad, Movable Type, Drupal, and other weblog-hosting sites.

To sumbit a request:

1. Log in to My Opera.
2. Navigate to your account settings.
   1. Hover your mouse over the wrench icon in the top right.
   2. Click on 'Account'.
3. Click the 'Blog settings' link.
4. Click the 'export your blog' button at the top of the page.

My Opera will send you an email when your blog has been successfully exported. The email will contain a link to where you can download the file.

Notes:

• All blog posts will be exported, inlcuding posts set to "Private", "Friends Only" or "Members only" for group blogs. When imported into another blog platform these will be public.
• My Opera will be unable to export the embedded images in your blog posts. Please export your files to save images you have uploaded to My Opera. The <img> tags in your blog posts will persist but the image URLs will need to be recreated after hosting your images at a new location.
• You may only make one request in a 24-hour period. If you change or update your blog after using this export tool, you will have to wait a day before submitting another archive request.

Here's a list of resources to help you migrate your .xml file:

• Import content into WordPress
• Import content into Squarespace
• Import content into Typepad
• Import content into Moveable Type

How do I download all the files I've uploaded to My Opera?

The files export will create a .zip archive of any files listed in your account's 'Files overview', as well as images in your albums. Your images can then be uploaded to Flickr, Google+, Photobucket, Fotki, or other photo sharing sites.

The finished .zip archive(s) will be in one or several directories where the name begins with "ARCHIVE", while the .zip file(s) will be named "main.zip".

You can export the files you've uploaded to .zip archive by submitting a zip request.

To submit a zip request:

1. Log in to My Opera.
2. Navigate to your files:
   1. Hover over the wrench icon in the top right.
   2. Click on 'Files'.
3. Under 'Zip your files', click the 'Start' button.

My Opera will send you an email when your files have been successfully archived. The email will contain a link to where you can download the archive(s).

How do I forward my My Opera email to a different account?

My Opera allows you to forward incoming emails to another address automatically. To forward your emails:

1. Log in to mail.opera.com.
2. Click the 'Settings' link in the top-right corner of the page. The Settings console appears.
3. Select the 'Rules' tab on the left of the Settings console.
4. Under '2. Forward', insert the email address to which you want your emails forwarded.
5. Click the green 'Add Rule' button below the email address field.
6. Click the 'Save Changes' button at the bottom of the Settings console.

Any emails delivered to your My Opera email address will now be forwarded.

How do I inform people who send me email about my new email address?

My Opera can automatically send a reply message to incoming emails that informs people about your new email address. To set an auto-reply message:

1. Log in to mail.opera.com.
2. Click the 'Settings' link in the top-right corner of the page. The Settings console appears.
3. Select the 'Rules' tab on the left of the Settings console.
4. Under '3. Autoreply', tick the 'Send an automated response' checkbox.
5. Type a message that informs people of your new email.
6. Optionally, choose to send this message only to people on your contacts list.
7. Click the 'Save Changes' button at the bottom of the Settings console.

My Opera will now send your reply to any emails delivered to your My Opera email address.

What is My Opera and who is running it?

My Opera is the support community for the Opera Web browser. A free account there includes features such as photo albums, blogs and groups. In the forums, you can ask browser-related questions, or just hang out. Meet some cool people, browse around, and explore our community!

Rules and guidelines

If you sign up for an account on My Opera, you must agree to our terms of service. You warrant that you will not upload files, images, code, materials, or other information or content ("Content") that is obscene, vulgar, sexually-oriented, hateful, threatening, or that violates any laws or third-party rights. You also warrant that you hold all the necessary rights to upload and distribute all Content, including the necessary consent to upload and distribute any personal information about third persons, on My Opera Community and that you will not upload viruses or other forms of malware. The Opera Community strictly forbids unsolicited messaging and unauthorized advertisements while using the Opera Community services. The owners of Opera Community have the right to remove any Content and close any account for any reason.

You also acknowledge that you have read, understood and accepted these Terms as well as the My Opera Privacy policy available at http://www.opera.com/privacy/. These Terms, as well as the Privacy policy, may be modified by Opera without notice at any time in the future. Changes will be posted at https://my.opera.com/signup/. It is the responsibility of all users to remain informed of any changes at all times, as all users are bound by the latest version of the Terms and Privacy policy.

Where to find more help

If none of the help sections help you to solve your problem, or you are receiving error messages you do not understand, you can ask in the forums, IRC, or contact us, but before you do we have some general guidelines which may help you to find an answer or to post your question in the correct section.

Make sure that you are using the latest version of Opera.

Do a search before posting. Your question may have been asked before, and an answer may already be available. Give a brief summary of the problem in the subject header of your post, to make it easier for others to find your thread and contribute.

Be specific and to the point.

Remember to include all relevant information. Describe the problem briefly, but completely. Include the full error message (if any). If you are having problem with a Web page, include the exact URL and explain what the problem is and how to reproduce it. List your operating system, system specs (CPU, RAM, etc.), and so on.

Report back to us if your problem has been solved. If the problem is solved, no matter who solved it, report the solution back to the same thread you posted the problem in! Other people will most likely benefit from this information.

Remember that there are real people behind the usernames in the forum. Treat them with respect, and you will be treated with respect.

Where to report bugs/spam/abuse

The best place to report any incidents of bugs, spam or abuse on My Opera is in the forums. We have different threads for each subject. Here's a complete list:

Personal Message spam: If you receive something that you suspect is spam in your My Opera inbox this is the place to report it. Our moderators are working hard to fight spam and we appreciate any feedback submitted by you.

Opera bugs: Encountered something you think is a bug while using the Opera browser? Then please post it here.

Forum spam: If you see a forum post which clearly is spam then click on "Report post" in the top right corner of the thread so our moderators will be notified.

Blog spam: If you see a user who has dedicated an entire blog to spam then please report it here.

Comment spam: If a user is posting spam comments in blogs or photo albums, please report it here.