Michael Hahn |
community management 101 = dont do anything controversial make you look bad in the press - I didnt see the video but they were better off thanking him for the video and saying his feedback is appreciated
This happens a lot on other mediums. |
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Rodolfo Rosini |
It gets better, they are apparently astroturfing metacritic user reviews.
http://www.reddit.com/r/gaming/comments/1owdr1/its_tinfoil_hat_ti me_another_proof_that_the/ |
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John Potter |
Here is the video refereed to in the article http://www.youtube.com/watch?v=QfgoDDh4kE0
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Jonathan Jennings |
I just don't understand how in the age of rampant social media and people attacking individuals and organizations for no reason why you would give people fuel . how was word not going to spread that you are deleting comments from your forums and negative reactions to your game in general ? Definitely wasn't thought out very well and as the others said it really hurts your studios credibility which now looks like it was just trying to milk as many gamers as it could for their money before the negative reactions spread any further .
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Alexander Womack |
The issue with the DMCA is there is effectively no penalty for false notices. A primary right should never be suborned to a secondary... The severity of the crime (I use crime with intention) would be enough to get the founding fathers lined up, muskets at the ready with paper about the tree of liberty and the blood of tyrants.
As such my changes to the DMCA would be the following 1: Any claim where copyright ownership is proven and the claim is made bad faith, said copyright will be irreversibly and immediately placed into the public domain. 2. Any claim made by a 3rd party regardless of consent by copyright owner is to hereby in bad faith. 3. Any claim made not entirely by human means, automated takedowns and 'bots' is hereby in bad faith. Now as this takes away the fines that would otherwise be mandatory for the severity of the crime (100,000$ per count, plus 10 years federal prison). Certain parties speak of the needs to balance the needs of artist against primary personal liberties... Certainly so, personal liberties need to win every time. ..In terms of speech and in terms of privacy... The DMCA should never have survived it's first abuse. |
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John Wallace |
I don't understand the strategic thinking of who-ever decided to strike the video.
TotalBiscuit has already gone on tirades on free speech and against bad business practices, often to hundreds of thousands of views, like SEGA's copyright takedown claims. He has a subscriber base of 1 million people, who will most likely see TotalBiscuit's anti-consorship video one point. TotalBiscuit has personal connections to other popular gaming commentators including Angry Joe. Their fans will probably hear of the incident and react as well. On an unrelated note, I could swear the background sky box in the game's main menu is very similar to the default sky box in UDK. |
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TC Weidner |
He was playing the game and commenting on it ( very accurately IMHO). It's not as if he was just making things up out of the blue. This is a released commercial product after all and to be honest, one that looks to have many, many issues. Now they could of just taking the criticism and perhaps even remarked, " we thank you for bringing some issues to our attention, and that the hope to address them in up coming patches. Please keep the feedback coming", or something along those lines.
Instead they took everything way to personal and pretty much messed up with a PR bungle that has really put them in a catch 22. Moral of the story, dont release buggy games, and if you do, dont be surprised if people notice and call you out on it. |
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Steven Christian |
They could have definitely swung it in their favor "We've listened to player's feedback and will be improving these features: blah blah".
Players like their critisims to be taken on board. They larger corporations often fail to do this and this is where indies can shine. They could have come out looking better than before the video aired.. |
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