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Note:

A highspeed Internet connection and wireless router are required to connect online. More info

What to Do:

1. From the HOME menu, tap on the System Settings Icon.
   
2. Tap "Internet Settings."
   
3. Tap "Connection Settings."
   
4. Tap the "New Connection" option.
   
5. Tap "Manual Setup" when the prompt asks if you would like help with the Internet connection setup.
   
6. Tap "Search for an Access Point."
   
7. Once the search has completed, locate and tap the name of your wireless access point.
   
   • If your wireless network is not in the list, or if no wireless networks are displayed, click here.
8. When prompted, use the keyboard that appears on the lower screen to enter your security key and tap "OK" when finished. If you are not prompted to enter a security key, skip to the next step.
   
   • If you do not know your wireless security key, click here.
   • If you receive the error message "The data entered is incorrect," click here.
9. Tap "OK" to save your settings.
   
10. Tap "OK" again to begin a connection test.
    

Was the connection test successful?

• The connection test was successful - Your system is now connected online. Click here to find out what's next!
• The connection test was not successful - If the test was not successful, you will receive an error code. Try our error code lookup where we have detailed information on many common error codes. This is located on the left side of this page.

Situation Not Resolved:

There are two ways of receiving assistance from one of Nintendo's technical support representatives:

1. Chat:
2. Phone:

   Please contact us for phone support by clicking here.