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TV Remote feature not working as expected?
What to do:
Use the Signal Type lookup tool to find possible signal types for your TV, Cable or Satellite box.
TV:
Set-Top Box (Cable Box, Satellite Box):
Please Note: Not all devices are supported, and functionality may vary from country to country. Please ensure you have the most recent system update installed on your Wii U console.
For detailed instructions on setting up the TV Remote, click here.
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General Information
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How To
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How to Set Up the TV Remote Function
Description:
- Detailed instructions on how to set up the TV Remote Function
Note: Before beginning, please power on your TV and cable or satellite box.
Select the device you are trying to control with the TV Remote Function:
Applies to: TV Only
What to Do:
- From the Wii U Menu, select "System Settings."
- Using the Left Stick, scroll to the "TV Remote Function" icon and press the A Button.
- If you are prompted with your current settings, tap "Change" or press the A Button.
- Select "TV Only."
- If you have not performed a system update, select "TV Remote."
- Select the first letter of the device manufacturer's name, and then select the full name from the list that appears.
- Use the signal type lookup tool to determine a possible signal type for your TV:
Please note: Not all devices are supported, and functionality may vary from country to country. Please ensure you have the most recent system update installed on your Wii U console.
- Hold down the L Button and R Button on the Wii U GamePad, and then use the +Control Pad to navigate to one of the possible signal types identifed in step 5.
- If you have not performed a system update, you will need to tap "Didn't Work" until you reach the signal type.
- Follow the testing instructions on the Wii U GamePad screen to verify that your device responds.
- You must tap each test button (volume, input, or power) in order to complete the functionality test.
- Tap "Worked" once the functionality test is successful, and then follow the on-screen instructions to complete the setup process.
- If you received multipe signal types when using the lookup tool, make note of them. The use of a different signal type may resolve issues you encounter while using the TV Remote Function.
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Applies to: Set-Top Box (Cable, Satellite) and TV
What to Do:
Set-Top Box:
- From the Wii U Menu, select "System Settings."
- Using the Left Stick, scroll to the "TV Remote Function" icon and press the A Button.
- If you are prompted with your current settings, tap "Change" or press the A Button.
- Select "Set-Top Box and TV," and then the type of device you are configuring.
- If you have not performed a system update, select "Other Remote."
- Select the first letter of the device manufacturer's name, and then select the full name from the list that appears.
- Use the signal type lookup tool to determine a possible signal type for your cable or satellite box:
Please note: Not all devices are supported, and functionality may vary from country to country. Please ensure you have the most recent system update installed on your Wii U console.
- Hold down the L Button and R Button on the Wii U GamePad, and then use the +Control Pad to navigate to one of the possible signal types identifed in step 5.
- If you have not performed a system update, you will need to tap "Didn't Work" until you reach the signal type.
- Follow the testing instructions on the Wii U GamePad screen to verify that your device responds.
- Tap "Worked" once the functionality test is successful, and then tap "OK."
- Use the signal type lookup tool to determine the possible signal type for your TV:
- Follow the on-screen instructions to complete the setup process.
- If you received multiple signal types when using the lookup tool, make note of them. The use of a different signal type may resolve issues you encounter while using the TV Remote Function.
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How to Use the TV Remote Function
Description:
Step by step instructions on using the TV Remote function on the Wii U.
What to do:
- On the Wii U GamePad, press the TV Remote button.
- If you receive a message that you need to set up this function before it will work, you will need to configure the TV Remote function. (How To)
- Use the stylus to gently tap the function you wish to use.
- If you wish to return to the Wii U, tap "Play Wii U."
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TV Remote Function Overview
Information:
- The TV Remote function on the Wii U console allows you to control your TV, Cable Box, Satellite Box, or other Set-Top Box using the Wii U GamePad.
- This function is configured during the first-time setup process, but can also be configured via system settings. (How To)
- To use this function, simply press TV on the Wii U GamePad.
- Launching this function while using other software will not suspend the software. To suspend the software, press the HOME button first, and then TV.
- Depending on what you configure the TV Remote to work with (TV, Cable Box, etc.), you may or may not see all of the available buttons. However, if a button is missing that you would expect to see, use our signal type lookup tool to see possible signal type options.
- The device you have registered in System Settings must have an electronic programming guide in order to use this feature.
- Control the guide by using the +ControlPad, A button, and B button on the Wii U GamePad.
- This does not appear if the Wii U console is already powered on.
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