[Sponsored] Win an iPad mini from Zendesk
Posted 03/26/2013 at 7:00am
| by MacLife Staff
UPDATE: Congratulations to contest winner Cathey"Cathesper" Weigel, whose clever use of cloud apps caught our attention and won her the iPad mini.
Cloud-based customer-service software company Zendesk has a big announcement this morning: Followinag a surge in mobile-app use among its customers, it's rolling out an updated version of its iPad app to better meet their needs. To celebrate, Zendesk is giving away an iPad mini to one lucky Mac|Life reader — although winning it will require a little creativity on your part. We'll let Zendesk explain:
As we hurtle toward the milestone of the one millionth app being available in the Apple App Store, what apps do you think have changed your life the most and why?
We want to hear from you.
How are apps changing the way you live and work? Tell us by leaving a comment below. Mac|Life's editors will select the most creative and/or insightful comment or story, and that lucky winner will receive an iPad mini, courtesy of Zendesk.
Zendesk, the makers of the popular cloud-based customer service software, is partnering on this contest after reaching its own mobile milestone. Over the past two years, the percentage of Zendesk's customers using its mobile apps has doubled, reaching 60 percent from 30 percent in 2011. Today, they've launched an updated iPad app to address the trend.
Customer support professionals were already using Zendesk mobile apps to manage trouble tickets, respond to customers, and prioritize requests while waiting for a train or sitting on the couch after dinner. Now, with the new iPad app, they can also keep tabs on how well they and their teams are performing — from their response time to the satisfaction of their customers — to be sure their customers are happy.
Zendesk also shared this big infographic, detailing that the iPhone is now the go-to device among its customers for managing customer-service issues.
Contest details:
There’s no template for a “right answer.” You can tell a story or provide a wickedly brilliant insight, so long as it describes your experience with apps and the various Apple devices in your home or office. Our judges (MacLife Editors) will be looking for originality and insight.
So think about it: How have apps changed your life? Which apps have had the biggest impact on work or play, and why? Let us know in the comments below!
The fine print:
Mac|Life "Win an iPad mini from Zendesk" Contest rules: The winner will be chosen from qualified entries by Mac|Life editors. Only one entry per person is valid. All entries must be received no later than 5:00 p.m. EST on April 2, 2013. The contest winner will be announced on Friday, April 12, 2013, after being notified through the email address associated with his or her Mac|Life account. By entering this contest, you agree that Future US, Inc. may use your name, likeness, and website for promotional purposes without further payment. Employees of Future US or Zendesk, its respective parent, subsidiaries, affiliated companies, and agents, and foregoing employees¹ household or immediate family members (defined as parent, spouse, child, sibling, or grandparent) are NOT eligible to enter Contest. All prizes will be awarded, and no minimum number of entries is required. If two or more people enter identical entries and that entry is selected as the winner, the entry received first will be awarded the contest prize. Prizes won by minors will be awarded to their parents or legal guardians. Future US, Inc. is not responsible for damages or expenses the winners might incur as a result of this contest or the receipt of a prize, and winners are responsible for income taxes based on the value of the prize received. A list of winners may also be obtained by sending a stamped, self-addressed envelope to Future US, Inc. c/o Mac|Life Contest, 4000 Shoreline Court, Suite 400, South San Francisco, CA 94080. This contest is limited to residents of the United States. No purchase necessary; void in Arizona, Maryland, Vermont, Puerto Rico, and where prohibited by law.