Help using this site
We want everyone to be able to use our website as fully as possible, regardless of what technology they are using, their IT skills or personal ability. View our accessibility policy.
We also want people to stay safe online. London 2012 is very much in the public eye, which unfortunately means there is a danger of others misusing our emblem and name through fraudulent emails or websites. Please view our online safety guidelines.
Our site has a number of different features to help users of all abilities to access information and get involved with the London 2012 Games.
Known browser support
This website has been designed to operate on a wide range of browsers and operating systems. Before we make any changes we test that they work using all of the browsers listed below:
Internet Explorer (IE) v7.0 and above
Firefox v3 and above
Safari v4 and above
Google Chrome v4 and above
We also make efforts to ensure that our website works well in IE v6, but some of the new technologies that we use are not supported by this out-of-date browser.
If you have problems accessing any of the content on our site we recommend you check you are using an up-to-date browser.
Enlarging text
If you find it easier to view information in a larger font than the standard font on these pages, you can adjust your browser to provide a larger text size.
The BBC website provides useful information on how to enlarge text in specific Internet browsers. View the BBC My Web My Way guidelines.
Changing colours
The colours used on this site have been chosen to provide maximum contrast and to minimise difficulty for those with different kinds of colour blindness.
Changing a website’s background colour can be useful for people who rely on magnification technology, as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site.
Both can be achieved by changing preferences in your browser. The BBC website provides detailed guidance on how to do this in each browser and operating system. View the BBC My Web My Way guidelines.
You can also use the 'A A A' buttons in the top right of each page to adapt the colours to suit your preferences. The first 'A' is the standard view. The second 'A' is for readers with dyslexia. The third 'A' is a high visual colour view.
Visual design
This site uses cascading style sheets (CSS) for visual layout. If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.
JavaScript
This site uses JavaScript in a number of features. Following accessibility guidelines, we have provided alternative versions of these features which work without JavaScript installed, as follows:
– Image galleries which display rotating images when JavaScript is enabled display images as a list on the page without JavaScript.
– Without JavaScript, the blog calendar refreshes the page when a month is selected.
– Without JavaScript, the blog tag cloud refreshes the page when switching between the tag cloud and the tag list.
– With JavaScript enabled, the boxes which display associated content on the right hand side of the page move to the bottom of the page if the browser size is made smaller. Without JavaScript, the boxes are always at the bottom of the screen.
– Email addresses without JavaScript enabled are displayed as text rather than active links.
– Feature boxes which can be expanded or contracted with JavaScript enabled instead automatically display all text without JavaScript enabled.
Multimedia
We provide an increasing number of video clips on the site, to bring our project to life and to make our content available to people who find it easier to view rather than read information.
Video clips are provided in Flash and you need Flash version 8.0 or above in order to view them. Download free Flash Player.
As we add video content to the site, we aim to provide captions and transcripts for individuals with hearing impairment or who find text versions helpful. Where we can we will also use audio descriptions to enhance the experience of those with vision impairment.
PDFs and attachments
Our pages feature a number of PDF (Portable Document Format) attachments.
The PDF file format is a common Internet file format. It is used for electronic distribution where it is important to keep the layout and feel of the original document, including fonts, colours and images. It is also useful because it can be used across many different types of computers and browsers.
We generally use PDFs on this site for official publications, leaflets and forms.
In order to view PDF attachments, you can download a PDF document reader. There are various types available, of which Acrobat is a well-known type. Many PDF readers can be downloaded free of charge from the internet. Download Acrobat Reader.
The second option is to use an online PDF conversion tool. You can visit the Adobe Acrobat website, type in the address of a PDF file and get it to translate the file into a more readable format while you wait. Or you can email the address of the file (or the file itself) to Adobe, and they will email a translation back. These translations of the files may not be as clearly formatted as the original PDF file. Use the Acrobat online conversion tool.
PDFs have become more accessible through technologies like screen readers, navigation through the keyboard and enhanced screen viewing. You can find advice on how to use these features through the Adobe website.
Non-English language use
The official languages of the Olympic movement are English and French, and this site will shortly be available in French as well as English. Where French is not yet available, French users are taken to the English sections.
Pages relating specifically to Wales are also available in Welsh.
Some of the documents published by the Olympic Delivery Authority are available on request in other languages. For more details see the ODA’s Accessible Communications Policy
View the ODA alternative language scheme
Linking to this site
We are happy for you to create a text link to this site from your site. No permission from us is needed for you to do so, although please note the restrictions on unauthorised associations and false portrayals set out in our linking policy – see section 5 of our Terms of Use.
Use of the London 2012 emblems is restricted to our official partners and suppliers, so please do not link to us using our emblem. View our guidelines on Use of the Games’ Marks.
Legal
Information about the terms and conditions applying to your use of this site is available on the Terms of Use page. You can read about how we handle your personal information on the Privacy Policy page.
All information, text, images and other materials of any kind on this site are the property of LOCOG, the ODA and/or our licensors. All rights in the compilation, arrangement and any adaptations of such materials are owned by LOCOG and/or the ODA. All rights reserved.
