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Watch the video in which IDC Research Manager Elaina Stergiades explains the results of a recent multiclient study by IDC[1] sponsored by Red hat Enterprise Software Support Services: Utilization and Satisfaction Study. The highlights Red Hat's position in the top league of support providers among a prestigious group of IT industry leaders. Read the IDC report [PDF].
[1] IDC Multiclient Study, Enterprise Software Support Services: Utilization and Satisfaction Study, May 2012.
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