CloudOpen 2012 | Attendee FAQ

1. How can I retrieve a copy of my receipt for a Linux Foundation event?
A link will be on your confirmation email; in the email click on the section that reads "View Your Invoice". Next, under "Actions" you can select either: "Print Receipt" or "Email Receipt". If you do not have your confirmation email any longer, you can also access your registration details by logging in at the specific registration link to the event you paid with your email and password used to register: (this link takes you to all our events, click the event registration tab) http://events.linuxfoundation.org/events. Once you login and access your registration details, simply click on "Print Receipt" located under "Documents".

2. What is your cancellation policy?
If you must cancel for any reason please notify us via email at events AT linuxfoundation.org. Refunds will only be issued for cancellations received at least 3 weeks prior to the first day of the event and may take up to 14 days to process. Please note that all refunds are subject to a 3% processing fee.

3. May I substitute someone else, if I am unable to attend?
If you are unable to attend, you can substitute another attendee in lieu of cancellation this event.  To substitute an attendee, you may return to registration form, login in as 'Already Registered' and edit the registration with the new attendee's information.  Utilizing this feature will also allow you to re-issue yourself a receipt and/or confirmation should you need it.  For invitation-only events, substitutions are only granted on a case-by-case basis. Please email us at events AT linuxfoundation.org if you would like to make a substitution for an invitation-only event.

4. Is this event open to anyone to attend?
Yes, this event is for the entire Linux community including core developers, administrators, end users, business executives and operations experts.

5. How can I get my company to send me to CloudOpen?
You can tell them that the education and tutorials available in our events will advance your knowledge without costing them much money. This is the best and most cost effective way to learn about Linux and other infrastructure and development initiatives in the enterprise and mobile computing.

6. I'm not a developer. Will I get something out of CloudOpen?
Yes! CloudOpen has business and legal content for non-developers, including plenty of systems administration content.  Plus, the networking opportunities alone, both at the conference and at our evening events, are well worth the cost and time to attend.

7. Are there any formal Linux training opportunities at this event?
Yes. Information about training opportunities onsite will be available on the website shortly.

8. Are there any discounts for Linux Foundation Individual Members?
Yes, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to receive your discount code.

9. Does Linux Foundation have a anti-harassment/anti-descrimination policy for their events?
Yes, it's important for us that people feel welcome. You can read our simple yet friendly policy.

10. How can I sponsor CloudOpen?
We welcome any company interesting in supporting the Linux ecosystem and/or increasing their brand awareness within the community to sponsor a Linux Foundation event. Please view our sponsorship opportunities.

11. Do you have exhibiting opportunities at CloudOpen? 
Yes, CloudOpen includes a Technology Showcase where companies can showcase a product or technology.  As it is our goal to keep each Technology Showcase at a small, exclusive size, opportunities are available to sponsors and a small number of additional exhibitors. Please contact us for information.

12. Any more questions that weren't answered here?
Please contact us.