Help

Begin with the search box at the top of every page. From the results page, you can refine your search using any of our available search filters. Watch a video demonstration.

To create a highlight or cite a passage when reading a book or article, click and drag to select text and a menu will appear. Watch a video demonstration.

Once you have saved work in a project, open your project, select items to include in your bibliography, and click "Create bibliography." From there, simply choose your bibliography style, and Questia handles the rest. Be sure to read the help notes once your bibliography is created. Watch a video demonstration.

Your active project is indicated in the header of almost every page on the site. Click it to open your project. If you have multiple projects, a menu will be available, allowing you to open or activate any of your projects. Watch a video demonstration.

Open the “Browse our library” menu at the top of every page.

Questia offers a variety of membership plans designed to meet your needs: Here’s a breakdown of our standard retail pricing:

• Annual membership for 99.95 †
• Semester membership (four months) for 49.95 †
• Monthly membership for 19.95 †

† Currency conversion rates provided for comparison purposes only.

Most memberships start with a free, 1-day trial that gives you unlimited access to our entire collection of books and articles.

Sharing your account with others is a violation of Questia's Subscriber Agreement. This policy is in place not only to protect our copyrighted books, magazines, journals, and newspapers, but also to protect you and your billing information. To that end, Questia monitors for account sharing. Be aware that sharing your account may result in additional charges or the permanent discontinuation of your account.

You can print individual pages from books or articles, but we must limit it to one page at a time. You cannot download books or articles.

While we understand downloading or printing entire books would be helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We apologize for any inconvenience.

If your e-reader or tablet has Web browsing capabilities, you will be able use many of the services available on the website. However, depending on the specific device you’re using, there may be some feature limitations. If you are interested in subscribing to Questia, and plan to use our service with your e-reader or tablet, we recommend that you take Questia for a test drive by registering for a 1-day free trial.

We also have an app designed specifically for Questia members who use an iPad or iPhone. Questia members can download the app at the iTunes app store.

If you are unable to log in, it may be due to an incorrect email address or password. To request your login information, please go here.

If you continue to have problems logging in, it may be because cookies are disabled in your Web browser. To learn more about enabling cookies, please visit your browser’s website. Here are links to a few of the most popular browsers:

• Internet Explorer
• Google Chrome
• Mozilla Firefox
• Safari

Retrieving your login information is easy. Just go here and enter your email address. We’ll send you your username and a link to reset your password.

It’s possible that your login information was routed to your spam folder. To ensure delivery of your login information, consider doing the following:

1. Modify your spam filters to accept messages from questia.com
2. Add password@questia.com to your email contacts.

If this doesn't solve the problem, please send us a message. If you need immediate assistance, call Customer Service at 1-800-889-0097.

If you are new to Questia, you are eligible for a one-time, 1-day free trial to explore our service. The free trial begins when you complete the registration process by submitting your payment information. We then send you a welcome message that contains information about our User Agreements, including the length of the free trial, pricing for the subscription plan you selected during registration, and instructions for cancelling the free trial before it ends so that no charges are applied. Please make sure the email address you entered while registering is a valid one so we can send this information to you. If you do not receive this email, please send us a message.

To ensure you get a full 1-day trial, we do not begin counting down your free trial until midnight CST, following the day you signed up. In other words, if you sign up in the afternoon, you get unlimited access for the rest of that day plus another full day.

If you are charged for your subscription after your free trial is over, we hope you continue to benefit from the use of our product. Anytime we charge an account, our 800 number appears on the credit card statement in case you need to contact us.

Please be aware that some subscription plans do not include a free trial. After you register for a non-trial plan, we send you a welcome email that contains pricing information for the plan you selected.

If for any reason you are not satisfied with our service or have questions, please call Customer Service at 1-800-889-0097 or send us a message.

After your free trial is over, you will be billed for the membership term you selected during registration. If you wish to cancel your membership, please navigate to your account and click the ‘Cancel account’ link. You can also contact us directly to cancel your account.

For additional information, please view our billing practices above.

If you are a Questia member, you can update your information using the following links:

• Personal profile
• Change email address
• Change password
• Billing information

If you’re unable to access your account, please contact us.

Cancel anytime using one of these options:

• Log in and use our cancellation form. You can find this form in the “Your account” section, which is accessible from the top of most pages.
• Call Customer Service at 1-800-889-0097. We're available 24/7.
• Send us your cancellation request, along with the email address associated with your account.

No matter which option you choose, you should receive a cancellation-confirmation email from us. If you do not receive this email, please contact us.

The Questia collection is designed to support college-level study. The library covers a wide range of subjects though is particularly strong in the humanities and social sciences. Titles are selected by professional librarians with years of experience in collection and access issues. Subject coverage is continually reviewed using a mixture of traditional and innovative techniques. Criteria for shaping the collection includes identifying notable books, widely-cited titles, widely-held titles, recommendations from faculty and librarians, titles from reputable commercial and academic presses, citation analysis, etc. Standard review sources as well as specially designed selection services are used. Titles selected are primarily English-language titles. Depth of coverage within a discipline varies according to the needs of the Questia users.

Factors considered in individual title selection include:

• Authority, including accuracy of content and qualifications of the authors/publishers of the work.
• Scope, including currency and depth of coverage.
• Treatment, including usefulness to a diverse audience and balance of viewpoints presented.

Please contact your publisher first to ensure your permissions are being handled correctly. (Contact information is typically available on publishers’ websites.) Unless you specifically withheld electronic copyright permissions or kept the copyright and did not grant a license to the electronic copy, the publisher may be entitled to permit third parties to republish or redistribute your work.

Questia is not the writer or publisher of the books and articles we provide, and our licensing agreements typically prohibit us from making any changes to the content provided to us.

If you believe the content of an article is inaccurate, defamatory, or otherwise violates your rights, please first direct your concern to the publisher, which has responsibility for accuracy.

Copyright Notice & Complaints

Trademarks and fair use of copyrighted material on Questia
Questia makes no claim of ownership in service marks and trademarks ("marks") other than their own. Any use of another parties marks in the Questia^SM service is done with permission of the mark owner and/or replicates their use in an original publication and is herein considered fair use.

The Questia service is primarily targeted at the educational market, to be used by individuals for their personal research. To the extent that third party literary, musical, choreographic, pictorial, graphic, and architectural works are incorporated in works accessible through the Questia service, Questia's use is de minimis and/or authorized by the copyright owner, and Questia has no reason to believe such use adversely affects the market for the sale of such third party material.

Procedure for making claims of copyright infringement
Questia respects the intellectual property rights of all individuals, businesses, and organizations. Before we make any content available to our users, we investigate the legal status of that material and obtain what our investigations indicate are the necessary copyrights. If you believe that your copyrighted work is accessible on this site in a way that constitutes copyright infringement, you may notify us by providing our agent with the following information:

1. Identification of the copyrighted work(s) claimed to have been infringed;
2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Questia to locate the material;
3. A statement by you or your authorized agent (the "Complaining Party") that you are the owner of an exclusive right that is allegedly infringed;
4. Information reasonably sufficient to permit Questia to contact you or your authorized agent such as an address, telephone number, and, if available, an email address;
5. A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
7. A physical or electronic signature of the Complaining Party.

In accordance with Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the attention of Designated Copyright Agent for Questia via our online form.

Upon receipt of your written notification containing the above information, Questia will:

1. Take reasonable steps to promptly verify the alleged infringement;
2. Contact the Complaining Party with the results of our investigation and, if warranted, by our investigation;
3. Remove or disable access to the material that is alleged to be infringing.