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AQIS emails changing as of 15 April 2013

Further information

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Further information

DAFF

ABN: 24113085695

National office

Street Address: 7 London Circuit, Canberra City ACT 2601
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia - calls from mobile and public phones may incur additional charges)
For futher departmental information visit the website
Email: Email the relevant program area in DAFF

Regional offices

Contact our regional offices

Organisational contact information

Program	Contact
Accounts Receivable
Air and Sea Cargo	Email: Air and Sea Cargo
Airports (including item restrictions in luggage)	Email: Airports
Animal quarantine stations	Byford Quarantine Station—Perth Phone: +61 8 9525 1763 Fax: +61 8 9526 2199 Email: Byford Eastern Creek Quarantine Station—Sydney Phone: +61 2 9625 4566 Fax: +61 2 9832 1532 Email: Eastern Creek Spotswood Quarantine Station—Melbourne Phone: +61 3 9391 1627 Fax: +61 3 9391 0860 Email: Spotswood
DAFF Organic Approved Certifying Organisations
DAFF Import Management System (AIMS)
Australian Fumigation Accreditation Scheme (AFAS)
Biological imports	Address: DAFF Biologicals Program GPO Box 858 Canberra ACT 2601 Phone: +61 2 6272 4578 Fax: +61 2 6249 1798 Email: Biologicals
Sea Cargo	Phone: +61 2 6272 3999
Communication—general	Email: DAFF Communication
Communication—media	Phone: +61 2 6272 3232
Compliance and investigations
Compliments and complaints
Consultative committees
Dairy and dairy product exports	Email: Dairy Phone: 1300 723 241 (General enquiries)
Detector Dogs	Email: Dogs
Entry Management	Email: Entry Management Phone: +61 2 6272 3390
Equine Influenza Enquiry Implementation	Email: Horse Imports
Fish exports
Grain and Plant Products Export Program regional contacts
Horticulture Exports Program regional contacts
Imported food
Imported Food Inspection Scheme	Email: Imported Food Inspection
Food Import Compliance Agreement (FICA)	Email: FICA
ICON Administrator	Email: ICON
Live animal exports (including cats and dogs)	DAFF Live Animal Exports Program GPO Box 858 Canberra ACT 2601 Phone: +61 2 6272 4581 Fax: +61 2 6272 5423 Email: Animal Exports
Live animal imports (including cats and dogs)	DAFF Live Animal Imports Program GPO Box 858 Canberra ACT 2601 Phone: +61 2 6272 4454 Fax: +61 2 6272 3110 Email: Animal Imports
Machinery imports (including cars, machinery, motorbikes, tyres)	Machinery National Coordination Centre DAFF PO Box 222 Hamilton QLD 4007 Phone: +61 7 3246 8706 Fax: +61 7 3246 8785 Email: DAFF Machinery
Mail centres (including items that can't be mailed to Australia) For enquiries about moving to Australia see 'Moving to Australia or Importing Personal Effects/Household Goods'	Email: International Mail
Maritime National Coordination Centre(MNCC) Hours of operation 06:30 to 18:30 in your state	Email: Maritime NCC Phone: 1300 004 605 Fax: 1300 005 882
Meat exports	Email: Meat Exports
Meat inspection	Email: Meat Inspection
Military—DAFF National Coordination Centre	Military NCC DAFF PO Box 222 Hamilton QLD 4007 Phone: +61 7 3246 8706 Fax: +61 7 3246 8785 Email: DAFF Military
Northern Australia Quarantine Strategy (NAQS)
Organic and bio-dynamic products exports	Email: Organic
Plant Quarantine Program (including importing plant products	Email: Plant Quarantine Phone: +61 2 6272 3917
Post Border Detections	DAFF National office (Canberra) Email: Quarantine Reports Phone: +61 2 6272 4688 Fax: +61 2 6272 4874 DAFF Central East Region office (NSW) Phone: +61 2 8334 7675 Fax: +61 2 8334 7680 Email: NSWPQD DAFF North East Region office (Brisbane) Phone: +61 7 3246 8694 Email: CIU Brisbane DAFF Northern Region office (Cairns) Phone: +61 7 4030 7852 Fax: +61 7 4030 7843 Email: CDO DAFF South East Region office (VIC) Phone: +61 3 8308 5018/21 Fax: +61 3 8308 5014 Email: VIC Risk Unit DAFF South East Region office (TAS) Phone: +61 3 6233 3352 Fax: +61 3 6234 6785 DAFF South West Region office (SA) Phone: +61 8 8201 6134 DAFF South West Region office (WA) Phone: +61 8 9334 1502 Email: CIUWA DAFF Northern Region office (Darwin) Phone: +61 8 8920 7040 Fax: +61 8 8920 7022 Email: DAFF Northern Region Office
Quarantine Approved Premises contacts
Quarantine Awards
Recruitment	Web: www.daff.gov.au/about/jobs
Regional offices
Schools / student enquiries	Email: Schools Contact
Seaports see also Regional 'Vessels contacts'	Email: Seaports
Timber and timber products imports (including furniture and souvenirs)	Timber and Timber Products National Coordination Centre Phone: +61 3 8318 6929 Fax: +61 3 8318 6777 Email: Timber Imports
Vessel contacts	Email: Seaports

Last reviewed:
05 Apr 2013

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