Blizzard boss tells Diablo III community to direct blame at him

"I was ultimately responsible for the game we released and take full responsibility for the quality of the result," says chief creative officer Rob Pardo in wake of criticism.

Blizzard chief creative officer Rob Pardo has taken to Diablo III's forums to publicly defended former game director Jay Wilson, who announced his departure from the Diablo III development team last week.

Wilson took to the forums to say goodbye after working on Diablo III for seven years, as he's now moving on to an unannounced project at Blizzard. The farewell discussions were quickly overtaken by many players who felt Blizzard has not done enough with their latest dungeon crawler, which was finally released in 2012 after years of development.

"This thread saddens me greatly," wrote Pardo after 106 pages of people airing their grievances. "I know that the Battle.net forums have earned a reputation for rough justice, but I do not believe justice is being served by how people are speaking about Jay’s departure from Diablo III."

While Pardo is "very proud" of Diablo III, which scored a very respectable 8.5 from GameSpot last year, he quickly concedes that the team at Blizzard have plenty more to do with the game. "I have enjoyed the game and played for many, many nights with friends and family. I’m not, however, going to use that as an excuse. The Diablo community deserves an even better game from Blizzard and we are committed to improving it."

"We have a talented team in place and have no intention of stopping work on Diablo III until it is the best game in the franchise."

Pardo also defended Wilson and said he has a great career ahead of him at Blizzard, "I hired Jay to head up the Diablo project and had the pleasure of getting to work with him, both in building the team and designing the game. He has great design instincts and has added so much to the franchise."

"I’ve worked with many, many designers at Blizzard and Jay is one of the best. He has a great career at Blizzard ahead of him and I guarantee that you will enjoy Jay’s game designs in future Blizzard games."

In summary, Pardo said that "blame" for Diablo III should be aimed directly at him instead of other people at Blizzard. "If you love Diablo as much as we do, then please continue to let us know how you feel we can improve the game. If you still feel the need to dish out blame, then I would prefer you direct it at me."

"I was the executive producer on the project; I hired Jay and I gave him advice and direction throughout the development process. I was ultimately responsible for the game we released and take full responsibility for the quality of the result."

The latest developments for Diablo III, which was one of Google's top searches in 2012, have shown difficulties in the long-awaited PVP mode of the game.

Martin Gaston
By Martin Gaston, News Editor

Has absolutely never at all had the song from Beauty and the Beast sung to him at any point during his life, ever.

496 comments
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Srg_Ducky
Srg_Ducky

Hi Blizzard great game, Im sure you are working on more game content than what we could ever dream of. BUT !!!

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

That is the massive problem. That could have been sorted with a locked offline character and a locked online character. 

*World's gaming problem in 2004 was getting a strong enough pc to play the games.

*World's gaming problem in 2012 ( Future) Is having a fast enough internet connection to stop lag from latency ( with no LAN ever) 

This is retarded if you live in South Africa. Any game ever played in SA without a dedicated server here is a instant latency of +200ms, because we have to connect a game in the UK. ( Dota 2, WOW, D3, AC3, any game)

Also real money auction house worked with WOW because it was a new game, D3 isn't and already had some standerds that need to be attended to.

Sorry for the long post. 




BadMonk
BadMonk

Diablo 3 is awesome IMO!!! Looks & plays fantastic!!!

VarietyMage
VarietyMage

@Gwoolhurme:

Yes, fire the whole team.  And no, it's not harsh.  It happens all the time in the game industry.  If they're skilled enough to create D3, they'll be able to get jobs elsewhere.  As a programmer, I know from experience that it's better to scrap a program and start over from scratch than to make a thousand fixes to an old program and have it not work properly.  Get rid of the D3 team, bring back the D2 team, and fill in any new spots with new people that didn't work on D3.  The D3 team followed the vision of the morons at the top, and they are used to working with that vision.  That vision must disappear completely.  D3 did a 180 turn away from fun, and it will take a 180 turn away from D3 to bring the fun back.  Blizzard needs to bring back the original D2 team, give them full funding, let them bring back the fun game franchise we all remember, and keep their greedy noses out of the development process.  No subscription fees.  No more pay-to play stuff like the RMAH as necessary to reach the highest levels of the game.  No required always-on internet connections.  And single-player offline is a requirement, not an option.

Redsyrup
Redsyrup

The visual style and mandatory online play kept me away at launch. Then the negative reviews poured in. Massive numbers of Korean players refunded their money. That killed it for me.  

kokonut1971
kokonut1971 like.author.displayName 1 Like

For feks sakes! as Agnes Brown would say! By the time the game was done Diablo himself could have risen from his grave and obliterate humanity. And the online requirement is just the sunday on the cake. But now, you wont be fekin changing that for sure aren't you?  


There is a few nice little games that's called torchlight and torchlight 2, maybe you could talk to them and really see how Diablo 3 should have been done. They are not perfect but the devs did not decide to screw their fanbase...

rrhammer
rrhammer

This is the same game that Blizzard said was "completely done and polished" at launch. I remember reading a quote like that.

dogpigfish
dogpigfish

Is this an advertisement for Diablo 3? Worst User rated game in history; anybody going to bring that important point up?

Gomtor
Gomtor like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 9 Like

D3 was / is a good game.  What makes it a piece of crap is the online requirement + lagging in SP.  The person(s) behind that should get their ass fired.

Kirintar
Kirintar

As much as I was disappointed, I have to give kudos to this guy for owning up to the game.

Bradjune80
Bradjune80 like.author.displayName like.author.displayName like.author.displayName 3 Like

Why are Rob and Jay still employed at all at this point if they share the blame for ruining such a game.

They should give a refund to those millions that bought their game. Top to bottom the way they handled this and treated the fans is horrible. A simple apology is not enough. 

Years past this type of crap would have heads rolling. F that loser, F rob too.

maitkarro
maitkarro like.author.displayName like.author.displayName 2 Like

@Bradjune80 Stop blaming people for making a bad game from your point of view, and move on. The game is already way better than it was released. Only major thing that they could get rid off would be RM-/AH.

DarkSaber2k
DarkSaber2k like.author.displayName 1 Like

@maitkarro @Bradjune80 When even the chief developer is telling people to "blame him" then yeah, it can justifiably be called a bad game/

catsimboy
catsimboy like.author.displayName like.author.displayName like.author.displayName like.author.displayName 4 Like

I hate it when people try to use trolls to invalidate the arguments of people with legitimate grievances. Just ignore most of that 106 page thread and listen to the people who actually tell you what's wrong instead of trolling. Trolls are everywhere, ignoring criticism because of trolls would be like not breathing because there's dust particles in the air, loud, angry dust particles. There's probably hundreds of thread with constructive criticism and the only one they have time to respond to is a flame war so they can say "tsk, tsk"

cboye18
cboye18 like.author.displayName 1 Like

I dont get why people find it suprising that the games wasn't as expected... Blizzard is not the company it used to be when it released starcraft, warcraft 3 and diablo 2 ;complaining to a changed company won't get you nowhere

Neo_OnionKnight
Neo_OnionKnight like.author.displayName 1 Like

How dare he take RESPONSIBILITY! For gods sake man use the Escape Goat or The Fall Guy!

TigusVidiks
TigusVidiks like.author.displayName like.author.displayName like.author.displayName 3 Like

yeah,  to me not being able to decide  what stats to increase when charactesr level up, completly killed it. It's a good game ( in a market full of good games), but to me it's not the Diablo I loved.

Jackmac36
Jackmac36

@TigusVidiks How odd, I feel the exact opposite. I actually really enjoy not having to fret over distributing my stats improperly. Maybe I'm just crazy, but it's gotten to the point where games like Torchlight 2 legitimately freak me out due to not knowing where I should put my stat points.

geysiki
geysiki like.author.displayName 1 Like

@Jackmac36 there we go~

deep games VS shallow games

variation of chracters VS clones

smart VS simple

Jackmac36
Jackmac36

@geysiki @Jackmac36 If adding numbers to stats prevents a simple shallow game full of clones, perhaps it time we rethink games.
I feel like I have plenty of choice and variation in D3 with skills and stats in items.On the other hand I could just be crazy and totally wrong--but at least Blizzard tried to mix things up.

majere613
majere613 like.author.displayName like.author.displayName 2 Like

I've never quite understood the appeal of playing any of the Diablo games through on the higher 'difficulties'. Essentially it's the same thing but all the numbers get bigger. I do, however, enjoy experimenting with unconventional character builds. D3 killed that for me by basically removing the concept.

I'm not a hater- I played the campaign with every class and easily got my money's worth- but compared to D2 which I still play occasionally to this day, it's not even close.

Ayato_Kamina_1
Ayato_Kamina_1

@majere613 Exactly. I remember in D2 you used to have several of the same class just because of the different builds they allowed you. And then you'd have your gear aimed at the class you were. You'd have a firewall sorcerer, blizzard sorcerer... The tree system just allowed A LOT more customisation, and it felt really nice as a result. Like the character you had was more unique as opposed to just the same as everyone else. 

HAMODA
HAMODA like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 10 Like

FUCK YOU !!!

edinko
edinko like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 6 Like

I hope he is also proud that D3 is a game that is not built around some gameplay ideas but around a money scam - the auction house. I would go that far to call D3 basically a con. its a rip off designed for monetary exploitation after you paid 60 bucks

Yagami-san
Yagami-san

@edinko Second only to War Z. Titov, Wilson and Pardo would make an excellent core for a game dev team. Its all about the money.

edinko
edinko

Yes!Agreed! But i dont care about the Z genre at all but i used to case about diablo co it didnt come to my mind. BUt no more. Dont care about diablo now at all.

But its a great idea. WIlson and the War Z creators would make an excellent game.  Probably each keypress on the keyboard or a click woth the mouse would cost real money

edinko
edinko

Well good for you but that is not a good way to look at things. Just because you got your money back via RMAH doesnt change nothing about it that its a con and a rip off.

DOnt ofrget mate that there are million sof people who never earned anything in the RMAH but wewre directly or undirectly forced and pushed buy the game in the RMAH direction. THe whole game is designed arounf a money rip off scheme which is despicable

Ayato_Kamina_1
Ayato_Kamina_1

@edinko I wouldn't have minded so much if the storyline in D3 hadn't been so goddamn cliche and wow-like. 

I remember buying NOVELS about diablo lore because of how much I enjoyed it. Then I get diablo 3 and it's like a 7 year old wrote it. That's what I really couldn't forgive. Luckily I bought the game, got a really nice item early on, sold it on the RMAH for more than I paid for the game, and never looked back :)

lazycomplife
lazycomplife like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 6 Like

Oh sure, take the blame so we think your mistakes are excusable.  They aren't.  I can't believe I paid money for that game.

sidewinder_na
sidewinder_na

@lazycomplife You took a gamble and, in your opinion, lost.

I haven't played diablo games before, but i like this one, faults and all.

There is no such thing as a "perfect" game, only games that rise above their shortcomings. too bad everybody decided to be shortsighted in this case instead of being objective. Jay went up in blizzcon year after year to show his ideas in plain sight. no one said a ward against it, and no one needed to. If all of them were still in the game that shipped it would have more ways to play and enjoy it.

Still, if we keep dishing out hate every time something different appears, then innovation in games will die out. No more diablos, no more halos, no more anything you like as much as you wanted to like this game. consider that.

Yagami-san
Yagami-san like.author.displayName like.author.displayName 2 Like

@sidewinder_na I wouldnt call always online and RMAH an innovation. More like a greed feed for blizzard. Their whole game design and the fail many players are compalining right now is directly tied to the RMAH. It's where blizz will make their long term money income AFTER getting 60$ for the base game. I am in support of gamers whining. Hopefully it would send a clear message to blizzard to focus first on gameplay first design rather than a money-first design in their next titles.

farcorners
farcorners

who let the dogs out? who moved the cheese? who made it internet always on?

bluefox755
bluefox755 like.author.displayName 1 Like

Personal responsibility? If Jay Wilson was more like his boss we might have a better diablo 3 right now.

00Joseph00
00Joseph00 like.author.displayName 1 Like

Rob Pardo is the fucking man.

x3lA
x3lA like.author.displayName like.author.displayName 2 Like

@00Joseph00 Kill him, maybe he drops some phat l00t (just kiddin')

nate1222
nate1222 like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 10 Like

Holy shit.

An industry head who doesn't blame piracy for their own goofs? Someone pinch me.

Thanatos2k
Thanatos2k

@nate1222 Because with their always online DRM and scamorama account locked auction house they couldn't blame piracy.


I'm sure they would have if they could.

nedrith
nedrith

@nate1222 Heh, While I agree to some degree, this was a question of quality not of sales.  Hell Blizzard can't even possibly blame piracy, the game was online only and publicly available emulators aren't currently too viable.  Blizzard has always been good at one thing, PR.  They can spin anything into a positive, one of the things I learned from WoW.

klitfelt
klitfelt

I remember the first gameplay trailers released(3 years ago)were so awesome.
The level design, the item design, the environment etc... looked amazing but all those cool stuff were gone when the game came out and that - for me - was a major letdown and disappointment. The level design was scraped down and the items was changed into something looking like a WOW clone and looked awefull.
The final D3 product was nothing like what was teased which is why the game sucked(and that without commentation the weak story/plot of the game).

NervoZa
NervoZa like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 14 Like

In my opinion this game is an epic fail and I will tell you why.

It has an incredible ancestry and took many years to develop.In the end it turned out to be what it is today.For me atleast this is an alarming situation because its a sign,a precedent that has a chance to become a tendency.If a respectable game developer company like Blizzard have the balls to fail this hard and to arrogantly "convince" the community that this game is "fun" and "exciting" what can we expect in the future? Do you want to see your favourite franchises torn apart in front of your very eyes? The characters you loved wasted,totally wasted ( Cain ) ? If we just stand by and close our eyes I believe the developers might think they can get away with SH&* like this in their future projects.We have a duty as people involved in a certain activity to voice our opinions and concerns and express our dissatisfaction or praise and shower them with gold if they deserve it.In the case of Diablo 3 I think they deserve what they got...and  will get when they try to release a new product.

Trust is hard to earn and easy to lose!

Thanatos2k
Thanatos2k

@NervoZa Blizzard has been trying to convince people for years that raiding in WoW is fun and exciting.  Only the obsessed are fooled.

N0tYrBeezin
N0tYrBeezin

@NervoZa They also wasted Tyrael. He was the coolest character in D2 and they turned him into a human. Yawn! And yes I agree Cain was wasted. Killed by a witch nobody, seriously?

tightwad34
tightwad34

Quit worrying about damage control for yourselves and focus on why this game is hated by the community. I have never played it, just know what's up.

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