Technical support & troubleshooting
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How do I stop getting so many e-mails?
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To comment on a story or blog post, click "leave your comment" at the bottom of story pages. Newsvine is NBCNews.com's community site where readers can discuss news from a variety of sources, track conversations, write columns, clip links and recommend stories. Registration is free and easy and will allow you to manage other services such as alerts and newsletters. Click here to set up an account.
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What is Viewpoint Media Player? Can I disable it?
Viewpoint Media Player is an advertising media player that is often bundled with downloads of popular software such as messaging or other services. NBCNews.com does NOT download Viewpoint onto your computer, but if you already have it installed (perhaps unknowingly), some of our advertisers may try to use the player to show you additional content, prompting a warning by your browser. If you wish to stop seeing such messages and remove the player, go to "Add/Remove Programs" on your computer, and click on "Viewpoint Media Player" to uninstall it.
Other
For all other technical problems concerning NBCNews.com, please submit a Technical Support report. Be sure to include all relevant information including steps to reproduce the problem. Let us know if you have recently installed or upgraded any software or internet utilities (personal firewalls, ad blocking software, virus protection, etc.)
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