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Are people whining about Diablo III? Throwing piddly little temper tantrums? Should they shut up, stop complaining, and be glad of getting a great game? Should gratitude, not contempt, be the order of the day? Are you entitled to your grievance, or are you just "acting" entitled? There's only one answer, and only one man to provide it. Jim Sterling, yet again, solves all.








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Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize. Likes PS2, iPod Touch, Silent Hill 2, Metal Gear Solid, Dynasty Warriors 3 Meet the rest of the team



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84 comments | showing # 1 to 50
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Harris Hatsworth's Avatar - Comment posted on 05/21/2012 17:41
Harris Hatsworth
Video broken for anyone else? It's just acting like I'm intending to stare a black box.
Flinders Dorian-Rothman's Avatar - Comment posted on 05/21/2012 17:47
Flinders Dorian-Rothman
Can't disagree with any of that. Lately the gamers that have been annoying me the most have been the ones defending whatever a publisher does and not so much the people whinging. This includes people defending Day 1 DLC and even people defending the overlooked (and recently patched) glitches in MK3DS. Pathetic.
Elsa's Avatar - Comment posted on 05/21/2012 17:52
Elsa
No iPad access? :(
Scuffles's Avatar - Comment posted on 05/21/2012 17:59
Scuffles
Seeing as had they done exactly what they did with D2 none of this would ever have been an issue.... you know having offline characters and secure battle.net characters and never the twain shall meet.

But they chose to embrace the RMT auction house..... because money.

People have every right to be pissed off if they can't play the game they purchased through no fault of their own.
Steve Ray Hodgson's Avatar - Comment posted on 05/21/2012 18:01
Steve Ray Hodgson
im not one of them people that are always whining about everything but if i where one of the people that got this game(i dont care about this game at all)i would complain too
MrFunsockz's Avatar - Comment posted on 05/21/2012 18:01
MrFunsockz
My only big complaint with the whole Diablo 3 thing is people are complaining now... after they've purchased the game, after purchasing the game and having troubles.

This has been known for a while, and it's exactly why I'm not buying the game (DRM over actually giving me what I expect for my money, no thanks, I'll play something else).

Anyways, good video Jim, I agree wholeheartedly.
Regnier's Avatar - Comment posted on 05/21/2012 18:02
Regnier
Oh mighty jim sterling slayer of virgins, thankyou again for telling me how to show my affection for gaming.
cfresh's Avatar - Comment posted on 05/21/2012 18:02
cfresh
Jim Sterling, you sir are a freaking genius.
Usedtabe's Avatar - Comment posted on 05/21/2012 18:15
Usedtabe
Dtoid's front page seems to have more shit eaters than any of the other blogs. Corporate whores everywhere.
NoMoneyLeftBoy's Avatar - Comment posted on 05/21/2012 18:18
NoMoneyLeftBoy
In my experience devils advocates tend to be right cunts.
JoeTheProYaKnow's Avatar - Comment posted on 05/21/2012 18:20
JoeTheProYaKnow
The word entitlement needs to require a terms of service agreement prior to its use. It is generally used as an insult, but it should not be necessarily seen as such. You can feel entitled to something. The issue backs the reasons for such a belief. In my mind's eye, when you pay money for a product, you should be entitled to use said product. The right: Use of product; the reason: Have paid for product. Attack the reason, but do not outright dismiss the claim of entitlement.

There are definitely times where someone may lack reasons for wanting a particular right or where someone is expecting unreasonable rights, but expecting to play a game when you buy it does not seem like such a crazy thought. Do we really want to catalog this as just gamers being whiny? To that I say, hell no.

As always Jim, very good video. Great discussion.
Donald Milliken's Avatar - Comment posted on 05/21/2012 18:20
Donald Milliken
I'm pretty sure that by "fruit cage" Peter Gabriel meant "vagina" Jim. The entire song Sledgehammer is basically the most tortured collection of sexual metaphors ever put to music.
MasterGlitch's Avatar - Comment posted on 05/21/2012 18:24
MasterGlitch
Blizzard should have added an offline mode where you don't log in and can't access anything online-based (multiplayer, auction house). You wouldn't be able to import your online and offline characters back and forth, and offline character information would be stored locally. Problem solved. Then there's no one cheating, and if anyone does cheat in offline mode it won't affect anyone. It would be easy to implement (adding online is the difficult part, removing that bit for an offline mode is the easy part) and everyone would be happy and able to choose not to go online with their game, thus being able to play it at any time. Why didn't Blizzard do this? It's silly.
Salnax's Avatar - Comment posted on 05/21/2012 18:26
Salnax
Garbage like not being able to play games is why I don't usually play PC games. Yeah, I'm aware that I can't find anything like Diablo 3 anywhere else, but it just isn't worth it to me.
zombiedsz's Avatar - Comment posted on 05/21/2012 18:26
zombiedsz
bitch bitch bitch "OH HEY THE SERVER IS UP"......*never heard from again
Fugly Duckling's Avatar - Comment posted on 05/21/2012 18:32
Fugly Duckling
Honestly, I'm more worried about long term effects of DRM like this. Will certain games cease to be functional because of server maintenance cost? What if Ico had required you to log into a server, but the servers were shut down because not enough people were actively playing it? How can you preserve art/entertainment that's chained to a service that may not exist tomorrow?

@JoeTheProYaKnow

Blizzard did a pretty good CYA on their TOS, stating that you've purchased a license, not the software, and that they don't guarantee 100 percent uptime for their servers. In effect, they've tried to take away a consumer's entitlement to complain by stating they don't actually own the game and the servers won't work all the time, so fuck you.

For some reason slapping the consumer in the face and immediately devaluing the sixty dollar game they just purchased isn't working out for them. Who knew?
Flinders Dorian-Rothman's Avatar - Comment posted on 05/21/2012 18:40
Flinders Dorian-Rothman
I bet there is already a hack to play offline anyway. There was with SC2. That's what pirates will do. So the only people affected are again the honest consumers.
Tristrix's Avatar - Comment posted on 05/21/2012 18:48
Tristrix
There were problems on the first day, guys. One day. Granted a very very important day, but still a single day. It's been smooth as my ass ever since (and believe me when I say that my ass is VERY smooth).

Carry on complaining and being right, don't mean to interrupt all that. Just saiyan.
motovres's Avatar - Comment posted on 05/21/2012 18:49
motovres
though a bit long-winded (like ALWAYS), Jim Sterling proves for the millionth time that he is the spokesman for reality in gaming culture.

there have been rough times, but honestly right now i can't remember the last time i didn't agree with, or at least understand, your viewpoint sir.

also, one of about 3 SMUG people on the planet i can stand...
Ryan Perez's Avatar - Comment posted on 05/21/2012 18:52
Ryan Perez
Coincidentally enough, there's a Spanish term some South American countries use, "come mierda," which translates directly as "shit eater."

Usually reserved for idiots and rich snobs.
Chris Carter's Avatar - Comment posted on 05/21/2012 18:58
Chris Carter
I finished the game around 6 times now, so I haven't had any real connection/server issues. Just minor annoyances.
That Silly Black Guy's Avatar - Comment posted on 05/21/2012 19:01
That Silly Black Guy
the irony of a diablo 3 commercial playing before this- priceless. yes im brining it back!!
MRR's Avatar - Comment posted on 05/21/2012 19:02
MRR
In principle I agree with your message, and I thought D3's launch was quite embarrassing myself, but I think an important distinction needs to be upheld between "complaining" and "whining".

Y'see, the people acting like spoiled brats over ANYTHING that goes wrong give those of us who try to complain constructively about things a bad wrap. The loud-mouthed idiots out there make it seem like you can't complain about something without being an obnoxious asshole about it, and being an obnoxious asshole tends to get you ignored. It's a case of the boy who cried wolf, and that boy needs to be told to shut up because some of us are crying about actual wolves.

A question, though: Why is a queue time or a shitty server any more acceptable in an MMO?
Cornelius Klein's Avatar - Comment posted on 05/21/2012 19:05
Cornelius Klein
just realized that I have to be on a different server to play with my friends from europe..:D So I can just start vom 0 again.

Im pretty upset :D
NeonBlade's Avatar - Comment posted on 05/21/2012 19:07
NeonBlade
Well Jim, you just fucked yourself, your colleagues and entire site down into Blizzards ignore list, and guess what? I'm fine with this. They deserve a rightful thrashing for the way they handled this, but you're one voice. I'm sure the impending 90% Metacritic aggregate and millions of dollars they will make will sooth poor Blizzard from the nasty, entitled whiners who just want to use what they paid for.
Scuffles's Avatar - Comment posted on 05/21/2012 19:14
Scuffles
@Tristrix

One day? I'm hearing rumblings that D3 is getting hacked to shit. There is speculation of SessionID spoofing. Resulting in people logging in and having no gear and or gold. From the sound of it the EU servers went offline for "maintenance" conspicuously around the time people started flipping out about it.

Course I don't play D3 so I only hear what I hear could just be all scuttlebutt but it seems to be consistent scuttlebutt.
Clarence Dass's Avatar - Comment posted on 05/21/2012 19:20
Clarence Dass
I consider myself lucky cause I started playing Diablo 3 at about 11pm on the night of the launch (about 23 hours after launch) and I had no issues with log-in or lag. And I play out of Fiji which normally has mad issues with lag.
HaVoK308's Avatar - Comment posted on 05/21/2012 19:26
HaVoK308
This, is when you are at your best Jim.
Spaz's Avatar - Comment posted on 05/21/2012 19:30
Spaz
That was well put Jim.
VicYoungblood's Avatar - Comment posted on 05/21/2012 19:39
VicYoungblood
Looks like it's Torchlight 1 and 2 for me; love that loot-fest style gameplay, but if they expect me to support those horrendous business practices, they can blow me.
Albert Marsh's Avatar - Comment posted on 05/21/2012 19:49
Albert Marsh
Now lets see what D'toid does in the review.
Donald Milliken's Avatar - Comment posted on 05/21/2012 19:58
Donald Milliken
Seriously though, good on you, Jim. While I'm as sick of bratty entitled whining about pointless bullshit as much as you are, this is one instance where we aren't just entitled to whine, but practically obligated to. We choke this shit down from Blizzard and other publishers will happily serve up more of the same.
Donald Milliken's Avatar - Comment posted on 05/21/2012 19:59
Donald Milliken
@Albert Marsh It'll probably get a decent score. Jim said it's a great game, it's the always on even for single player DRM bullshit that's bringing it down.
Zerix's Avatar - Comment posted on 05/21/2012 20:16
Zerix
Could not fucking agree more.

I seem to be one of the more unlucky ones in terms of random errors and lag. And yet I get attacked and talked down to constantly if I make any noise about it.

I love the game and would very much like to play it.
mada7's Avatar - Comment posted on 05/21/2012 20:21
mada7
You no longer need to click for every attack so you can just hold down the mouse button of the attack you want to do. that would save you the finger problems
therealdanhill's Avatar - Comment posted on 05/21/2012 20:26
therealdanhill
Reviews speak volumes as well. Just throwing it out there. I know how I'd review a game I couldn't play.
llort het's Avatar - Comment posted on 05/21/2012 20:27
llort het
I wouldn't even use the term "entitlement" in a lot of cases. I'm sure a lot of people aren't DEMANDING refunds or reparations, they want a product that works and doesn't kick them off at the first sign of server problems or internet failure. I'm tired of seeing "entitlement" being thrown around by corporate sympathizers as a blanket insult to all criticism, not that entitlement should even really have a negative connotation.
Spaz's Avatar - Comment posted on 05/21/2012 20:34
Spaz
@MRR: Because with MMO's its inherit knowledge that their could be launch day issues since you'll have a lot of people logging in at the same time because they are online only. Diablo 3 however is not an MMO and while the game has a heavy co-op component the game requires you to have an online connection at all times even for SP. Diablo 3's launch day problems are of Blizzard's own fault and it shouldn't have happened to such the damn mess that it was. Really people have to wait in a que to get into fucking SP, thx but no thx.
flintmech's Avatar - Comment posted on 05/21/2012 20:37
flintmech
@Tristrix

There were absolutely positively problems on the 2nd and 3rd days for me personally, and beyond that for other players all over.

Besides, one day is one day too many.
Dhaos's Avatar - Comment posted on 05/21/2012 20:44
Dhaos
I really want to play d3 but cant bring myself to payfor a lisence. Let me know when they start selling the game
KingSigy's Avatar - Comment posted on 05/21/2012 20:57
KingSigy
I'm speaking with my wallet. Fuck Blizzard. I'm not buying the damn game.
flintmech's Avatar - Comment posted on 05/21/2012 21:01
flintmech
Jim, what would you say to those who attempt dismiss critics with "you paid for it, you're part of the problem"? Does the fact that Blizzard made it known through announcements and the beta that the game would be 100% online excuse them in any way? Do people who knowingly bought the game "anyway" still have a right to complain?

Additionally, I know you're not reviewing Diablo III for Destructoid, and I also know that you don't take business practices into account for your reviews, but IF you were in charge of this game's review, would the always-on component and the server issues affect your final result?
BaronVonSnakPak's Avatar - Comment posted on 05/21/2012 21:08
BaronVonSnakPak
i couldnt agree more with jim. and in keeping with his fecal theme, my four word review for diablo 3 would be: gold covered in shit.
Spaz's Avatar - Comment posted on 05/21/2012 21:08
Spaz
@caraleo: I'm guessing you left out which website your from on purpose to not avoid being fired? Diablo 3 the first game to ever achieve laggy SP.
Spaz's Avatar - Comment posted on 05/21/2012 21:27
Spaz
@Fllintmech: I think he would have to. The online DRM is a direct part of the game as it dictates when you can play the game. Kind of like how Jim during the BF3 review also went over battlelog.
Usedtabe's Avatar - Comment posted on 05/21/2012 21:27
Usedtabe
@Tristix: Where did you go? As other commenters have mentioned, it was way more than "one day".
Spaz's Avatar - Comment posted on 05/21/2012 21:31
Spaz
@caraleo: I meant to say "avoid being fired".

Yeah it is pretty bad, I don't care for either myself. I care for online DRM less however and have been boycotting games that have it for years now. Blizzard is no exception.
JoeTheProYaKnow's Avatar - Comment posted on 05/21/2012 21:50
JoeTheProYaKnow
This is why I always tell myself to avoid commenting on stories like this, there is always someone who has to ignore the flames of fire as if the fire cannot POSSIBLY spread, what's worse is they dismiss others for attempting to warn them about the fire.
BrowneyeWinkin's Avatar - Comment posted on 05/21/2012 22:07
BrowneyeWinkin
"come mierda" huh? Sounds like a good nickname for tristix.
PalinRMA's Avatar - Comment posted on 05/21/2012 22:20
PalinRMA
Right on the mark Jim!
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