sprint

Sprint has finally confirmed what we already kind of knew for a while now: They will be hopping on the the Windows Phone 8 bandwagon. In an emailed statement to PCMag, the company said that it's cold feet have warmed up and that they will bring Windows Phone 8 on board in 2013:

"Sprint and Microsoft are partnering to bring Windows Phone 8 to Sprint's customers - operating on its 4G LTE network - next year."

There had been inklings that this may happen, like Ting, a Sprint network reseller blogging that it would support the latest version of Windows Phone "sixty days after Sprint has it," but there was plenty of reason to wonder as well. Not only did Sprint kill off it's poorly-selling, yet highly-acclaimed HTC Arrive, but they also put out an internal document stating that there were no Windows Phone 8 devices slated to offered any time soon.

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Controlling interest in Sprint Nextel has been purchased for $20.1 Billion by the Japanese mobile operator, Softbank. The announcement came today at a Tokyo press conference and represents the largest overseas acquisition by a Japanese firm.

Softbank will invest $20.1 billion into Sprint with $12.1 billion to be distributed to Sprint Stockholders and $8 billion of new capital to strengthen Sprint's balance sheet and fund efforts to expand Sprint's network reach.

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Ting to support Windows Phone as well as Sprint?

Ting, a US-based MVNO (Mobile Virtual Network Operator - similar to Giffgaff in the UK), makes use of Sprint's network to offer their service to consumers. The company is working closely with Sprint to allow customers from the popular US carrier to move over to Ting with its BYOD (Bring Your Own Device). It has been rather quiet with Windows Phone, until now.

It seems both companies will be stocking Windows Phones. We're not sure if it was intentional, but Ting has revealed plans for (or the view to) both itself and Spring to support Windows Phone in the future.

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Good night, sweet prince: HTC Arrrive 2011-2012

We reported a few weeks ago that Sprint threw down the flag on the venerable HTC Arrive, giving the device end-of-life (EOL) status.  Now tonight, we can sadly report that Sprint has all but wiped the device from its online site, making the Arrive officially a has-been. Store availability is expected to be very limited with only replacement devices available for order.

Launched in March 2011 the Arrive was Sprint’s only Windows Phone offered on the CDMA network and the only other Windows Phone with a horizontal physical keyboard (the other being the LG Quantum), carving itself a nice little niche for itself. Though slightly bulky with an underwhelming LCD screen (as was common with Gen 1 devices), the phone has a loyal following and some of the highest satisfaction ratings from customers...

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Going, going, going... ah hello, Apollo!

Sprint is slowing phasing out the much loved HTC Arrive, according to Windows Phone Central forum member iknowsingh. Travelling down to the Sprint corporate store on 42nd street in New York, iknowsingh notes that the Arrive was nowhere to be seen. Confirmation came in that it was also not present at three local Sprint authorised retailers with no Arrives in stock.

A representative was able to explain that the HTC Arrive was listed as EOL after the last price change and software update. The device is still listed in the system and on the carrier website, where it can be picked up for just $49.99 after a $50 mail-in rebate.

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With AT&T, T-Mobile and even Verizon reportedly on board with Windows Phone 8, Sprint is the last holdout for a major US carrier in supporting Windows Phone 8. While some of our readers erroneously entertain notions that the carrier will embrace Microsoft’s next iteration of their OS, we’ve been very cautious in agreeing.

In a recent interview on All-Things D, Sprint VP David Owens is once again pouring some cold water on customer’s hopes for a big Windows Phone 8 push this fall. The carrier has 90% of their late 2012-2013 lineup already in place but what role Microsoft will play in that in unclear.

Speaking to Ina Fried, Owens notes that they are interested in Windows 8 and Windows Phone 8 but they may not be the leader this fall...

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The highest rated phone on Sprint is...

The HTC Arrive, one of our trusty go to devices on Windows Phone especially for you physical-keyboard lovers, never got too popular despite its uniqueness. The phone is a bit thick and sort of lacks that ‘sex appeal’ that Nokia or Apple bring to the market yet it’s still a darn good device despite its age and lack of updates.

Looking over Sprint’s customer ratings though, the device comes out on top with 89% of customers recommending the phone (from 402 reviews). Here’s how the Arrive ranks compared to the competition...

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Chris Weber, president of Nokia’s North America unit, is at it again, teasing us with the possibility of seeing Nokia Windows Phone devices on all of the major carriers across North America.

In an interview with Bloomberg, Weber reiterated comments that he made back in January, when he said that the key to Nokia's comeback would be offering "unique propositions" to each carrier so they can set their phones apart from the iPhones and Androids of the world. Weber shared,

“We’re back in the U.S., we’re back in Canada -- it’s exciting, but there’s more work to do.”

Nokia's partnership with AT&T has been hugely successful for the Lumia 900, and others to a lesser extent. The Lumia 710 is on T-Mobile now, but it is rumored that a Lumia 910, a slightly-modified version of the 900 with a 12MP camera, is headed there as well. Verizon Wireless is also rumored to be getting a Nokia handset as well.

While Weber's words of building special relationships with different carriers are certainly encouraging, these deals still need to come to fruition, so temper your expectations. While Weber didn't get into any specifics on what work is to be done, don't expect to see any carrier get some completely new and different device that nobody else has.

Heck, we'd be happy enough just to see Verizon and Sprint step up and get any Nokia phones at all.

Source: Bloomberg

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When it comes to Windows Phone, we've been pretty hard on Sprint in the past, and rightfully so. After testing the waters with the first-generation WP7 HTC Arrive, they have been a non-player, even going so far as to make the Arrive the poster child for their buyback program. Well, we could possibly be seeing that stubbornness come to an end with the imminent arrival of Windows Phone 8 (Apollo) later this year. Speaking at CTIA, the carrier's director of consumer acquisition, David Owens, said that he's "still bullish on Apollo." 

This is the same man, mind you, who said back in January:

"We have a Windows device in our lineup, but honestly, it hasn't done well enough for us to jump back into the fire. We told Microsoft: You guys have to go build the enthusiasm for the product."

Microsoft certainly paid heed to his word, setting off on a monstrous advertising campaign with the help of its partners, like Nokia and AT&T. Since then, we've seen huge demand for other Windows Phone handsets, like the Nokia Lumia 900. Perhaps the shifting momentum has changed Owens' mind. Or perhaps he has caught a glimpse of Mango's successor, Apollo, and liked what he saw. Owens failed to elaborate on his comment, so we'll just have to wait and see.  However, it gives us some hope that we could see an Apollo device or two in Sprint's Fall lineup.

Source: PCMag; Thanks for the tip, Vallos!

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Is this Sprint's LG Windows Phone?

This isn't the first time we've seen the LG Windows Phone LS831.  It's appeared on WP Bench and we first caught wind of the device being at the FCC back in October 2011 but only had the FCC ID label to show for it.  There's even some speculation this is the LG Fantasy.  Now we have pictures (doesn't look like the leaked pics of the Fantasy) and more information that could make the LS831 Sprints new Windows Phone.

FCC documentation on the LG LS831 indicates this Windows Phone support CDMA in the EMSR 800MHz band. A band used by Sprint.  The LG Windows Phone also supports the 1900MHz CDMA band.  Along with the banding, you also have a Sprint/Nextel Waiver included in the FCC Documentation that ties the mysterious device to Sprint.  

As far as device specs, beyond the 5mp camera everything else seems to be a bit of a mystery.

The LS831 appears to have a front facing camera and the screen size could be, what?  Four inches?  There is mention of a microSD card slot in the owners manual along with instructions on how to check available storage and formatting your microSD card.  But based on the side images, I don't see a microSD card slot exposed. Maybe under the hood?

The LS831 definitely sparks interest with all the Sprint connections.  That and it's nice to see LG still working on Windows Phones. Could this be Sprints next Windows Phone?  Or could the LS831 swing in Verizon's direction?

source: FCC via: Phonescoop; thanks, mamacita42, for the tip!

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According to sources familiar with company plans, The Verge has reported that Verizon may have passed up on a Nokia Windows Phone 7.5 handset. Microsoft Stores were ready to stock the Nokia device, codenamed "Om", late January / early February but the carrier canceled due to concerns over lack of Verizon LTE support.

If this rumour is true, Verizon will be joining Sprint where both may well be waiting for "Apollo" to introduce new Windows Phones to customers. For the mean time, the HTC Trophy will be the only Windows Phone available on Verizon. More interestingly, this info seems to contradict earlier information from Paul Thurrott who noted that a Lumia 710 (with no LTE) was headed to Big Red sooner than later.

Either way, this is not good news for those on CDMA in the US who want a modern Windows Phone.

Source: The Verge; thanks Craig for the heads up!

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File this under odd and speculation, but possible.

The Sprint HTC Arrive has received some love in the in the form of updates--both Mango and a previous security-fix. But as of late, Sprint has bee quite silent on the device and overall not too keen on Windows Phone.

In the Sprint Arrive help forums, a moderator/Sprint tech named Tom Deaver has posted in the past that the HTC Arrive does not support tethering aka phone-as-modem and therefore will not be getting that enabled anytime soon. Obviously, this was false but it was posted way back in November.

Today, two curious things happened though:

  1. Tom Deaver edited his post today and crossed out the "does not support" section
  2. He wrote a new post which simply said "Re: ICS/Hotspot/Tethering? We appreciate your feedback.  Stay tuned to the Arrives' forum for any updates to a software maintenance release."

We agree with reader Todd M. who forwarded us the thread at Sprint--this does seem curious. Why would Tom both edit his post from November and add that note about a "software maintenance release"? Could the Sprint Arrive be on the verge of an update? Perhaps, but we're about 50/50 on the matter at this point. Tom could also just be revisiting old topics and giving the old company line. After all, he did leave in the part that says "Sprint will not offer a phone as modem option or tethering for this device." (We should also point out that Sprint TV & Movies app was just updated too.). Guess we'll just have to wait and see.

Source: Sprint Community Forums; Thanks, Todd, for the heads up

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Sprint customers have taken to the streets, er, the internet, and created an online petition to show that they want some new Windows phones.  The move comes after Sprint Vice President of Product Realization David Owens expressed his lack of enthusiasm for WP7.  Owens said that the HTC Arrive, Sprint's only WP7 device, sold poorly because Microsoft has done a poor job of promoting their mobile OS.  While this may have been true early on, Sprint certainly made no effort on their part either.  In fact, they went so far as to make the Arrive the poster child for their trade-in program.

The online petition explains the frustration that Sprint users feel as they see other carriers, most-notably AT&T, getting some fantastic devices, like the HTC Titan II and Nokia's Lumia 900 (Ace).  This is counter to what David Owens described, citing customer complaints and returns based on unpleasant user experiences. Sprint's own website shows, however, shows very high marks in customer reviews and was also in the top ten most highly-rated phones on Amazon.

The petition is still young, and thusly, has few signatures.  We're not sure if it will light a fire under the third-largest carrier in the U.S., but but stranger things have happened.  Verizon recently canned a plan to hike up their fees because of a huge public outcry that began on the internet.  Of course, that would have affected most, if not all, Verizon users, whereas this is only a fraction of Sprint's customer base.  But that doesn't mean people shouldn't try.  If you feel strongly about Sprit's reluctance to adopt more Windows phones, hit up the source link below and let it be known.

Source: SignOn; Thanks, Cris, for the tip!

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Sprint not too enthusiastic on Windows Phones

Waiting for Sprint to introduce a new Windows Phone? I wouldn't expect anything too soon.

Sprint's Vice President of Product Realization David Owens let it be known that while the wireless carrier is bulking up its LTE lineup it will be with Android devices for now. Sprint may take another chance at Windows Phone in the August-September time frame.

"We have a Windows device in our lineup, but honestly, it hasn't done well enough for us to jump back into the fire. We told Microsoft: You guys have to go build the enthusiasm for the product."

Owens also stated the the number one reason the HTC Arrive, Sprint's only Windows Phone, was returned was the user experience. Sprint's Director of Product Development Lois Fagan added,

"We want to participate in the market, but we can't build that brand by ourself. We're cautiously optimistic, but [Windows Phone] just hasn't taken off."

The news shouldn't be much of a shocker. While the Arrive has been on Sprint for some time, Sprint has done very little to promote the Windows Phone platform.  Android devices, on the other hand seem to be centerpiece of their ad campaigns. Can anyone remember any Windows Phone commercials from Sprint?

While Microsoft and the hardware manufacturers should do their part in promoting Windows Phone devices, but Sprint needs to step up to the plate as well. 

source: pcmag; Thanks, Brianna, for the tip!

Postscript: Just received a tip from a reader suggesting we look at the HTC Arrives ratings over at Sprint.com.  It makes you wonder where Owens is seeing poor user experience?

Thanks, venom5150, for the tip!

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Sprint knocks HTC Arrive's price down to $99

Sprint has lowered the on-contract price of the HTC Arrive, arguably one of the best Gen 1 phones (see review), from $199 to $99. While you can find it cheaper on Amazon Wireless, when carriers lower the price it's a sign usually of the device's "life" winding down. So is Sprint getting ready to get rid of the Arrive? We're doubtful--the device clearly has a few more months left in it and we're not betting on any Sprint Gen 2 device news till CES in January.

The only thing we can tell you that we've heard is Sprint is one of the carrier's not throwing money at Nokia for their first US Windows Phone (Yeah, it's AT&T and Verizon, fighting for it, shocker). Take that as you will. The Arrive is a great phone though and for those who need a keyboard, it's pretty killer even at $99. Still, lets hope that Sprint gets at least two devices come winter.

Source: Sprint; Thanks, Cory S., Reese and Maria, for the heads up!

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It was less than two weeks ago that we told you that Sprint made the HTC Arrive the posterboy for their trade-in program for people to upgrade to the iPhone.  Then, two days after the story (not that we're taking credit) they changed their mind, thinking that the Arrive may be a handset worthy of holding onto (the same cannot be said for the LG Lotus Elite). 

Now, in the latest edition of Sprint Connection, they are actually promoting it.  The caption praises the Arrive, now with WP 7.5, as a great tool for business owners, touting it's ability to stay connected to people and easily take notes using the text-to-speech and speech-to-text capabilities.

Like we said, we're not saying we had anything to do with this, but it sure is refreshing to see Sprint give props to its only WP7 phone, and one of the better first generation WP7 phones across the board.

Source: Sprint (Thanks for the tip, Mike!)

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Sprint hits in hurdle AT&T/T-Mo merger lawsuit

Sprint has hit a snag in their civil suit to prevent the merger of rivals AT&T and T-Mobile on the grounds that such a deal would kill competition, stifle innovation and result in higher prices for consumers .  A US District judge has denied Sprint's request to obtain internal AT&T documents, which are a vital part of the discovery phase of the lawsuit.  While Judge Ellen Huvelle stopped short of AT&T's request of dismissing the case, it dealt a huge blow to Sprint's hopes of suing the merger away. 

Explaining the decision, Huvelle said that Sprint does not "stand in the shoes of the consumer or the Department of Justice," and therefore, access to internal documents would not be "efficient or fair."  The Department of Justice is also suing to prevent the merger and may stand a better chance of obtaining the information that Sprint is after.  Judge Huvelle is presiding over both cases and still has yet to make a decision on whether or not to dismiss them all together.

Source: Reuters; Via: Electronista

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Is Sprint killing unlimited data packages?

It's the last major feature that differentiates Sprint from its competitors, but according to DSLReports, Sprint may be slowly moving towards killing off their unlimited data service. As more and more of their users have picked up smart devices on the US network, Sprint has made big changes every few months to their policies regarding unlimited data, and it looks like only time stands in the way of the company making that final decision to axe this unique offering (something the other major carriers did long ago).

Sprint hasn't said anything officially about this yet, but their actions are clear. First they added a $10 monthly fee to all 4G data users, then they capped their mobile hotspot subscribers to 5GB a month. Two days ago Sprint made another announcement via their website, saying that this data cap is expanding to include everything from tablets to netbooks to USB cards and beyond starting in November. The only thing left untouched is your average smartphone.

While Sprint has been gaining new subscribers over the last year from its one-of-a-kind unlimited data plan, the company continues to struggle to gain much of a financial profit. It may not be happening just yet, but here in the next year we may well see Sprint make a final decision and join the other carriers in capping their service, since they obviously aren't beating them yet. It's all speculation at this point, but from looking at the series of events up until now, that assumption just can't be helped.

As of right now, there are only a few Sprint WP7 device owners out there, but if you're one of them, this likely isn't the best news to hear. What do you take from all of this? Let us know in the comments below.

Source: Sprint; Via: DSLReports

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We're not going to claim credit for this, but obviously there was quite a backlash against Sprint for using the Arrive as the poster-child for their Buyback program, at least if you go by the comments. If you recall, Sprint put the Arrive up for their Buyback program, which was prominently featured on the Sprint iPhone 4S page.

Now, perhaps due to a change of heart or perhaps a phone call from Microsoft, the Arrive has been replaced by the LG Lotus Elite. Hey, maybe they regularly rotate those phones and this is just coincidence, so we'll keep an eye on it, but at least for now the Arrive is spared the humiliation of being the iPhone 4S trade-in phone.

Source: Sprint; Thanks, Kien G., for the tip!

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To make the Windows Phone situation even sadder on Sprint than it already is (seriously, they pretty much tie Verizon), Sprint is now using the HTC Arrive, arguably one of the better Windows Phones, as the example for their buyback program. In short, when you go to the iPhone 4S page on Sprint, scrolling down reveals the Sprint Buyback program and the HTC Arrive, a phone that is just six months old, is wrapped in age-inducing ivy.

It's as if Sprint is digging the knife in a little deeper. Sure, we could hope that this is because they're getting ready to reveal one or even two new Windows Phone for the holiday season, but honestly, it's been pretty quiet on the rumor front so far.

Lame Sprint, just lame.

Thanks, EJ Lee, for the heads up

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