PlayStation®Store
Plug into what matters most to you.
Plug into what matters most to you.
PlayStation®Network (PSN) Cards can only be used on the PlayStation®Network (i.e. not with local or online retailers). The PSN Card, when redeemed, will place the full face value of the card into the PlayStation®Wallet. You may use the funds in your Wallet to purchase exclusive games, PS one® Classics, add-on game content, movies*, television shows* for the PlayStation®3 computer entertainment system and the PSP® portable entertainment system.
*United States only.
You can use the following forms of payment to purchase items at the PlayStation®Store:
The PlayStation®Network offers many parental controls (see Parental controls on the PlayStation Network for details), including one that sets the monthly spending limit for PlayStation®Network Sub Accounts. All funds for PlayStation®Network Sub Accounts are managed by the associated Master Account. To add funds to a Sub Account, you will need to do so through the Master Account.
The Automatic Funding feature allows the PlayStation®Network system to deduct money from the credit card on file for a Sony Entertainment Network account (if there is a credit card is on file) when there are insufficient funds in the wallet to pay for content or services that is offered only on a subscription.
The Automatic Funding feature is set by the Master Account holder. The Master Account holder selects the amount of automatic funding. The amount can be as high as $50 US currency for users registered in the United States and $50 Canadian currency for users registered in Canada at any one time, up to the wallet limit.
Important
Once the Automatic Funding feature is enabled, all associated Sub Accounts will also be able to benefit from it when making purchases.
The maximum amount that a Master Account wallet can contain - at any one time - is $150 US currency for users registered in the United States and $150 Canadian for users registered in Canada. There is no limit on the number of times a Master Account may fund a wallet as long as the total amount does not exceed $150.
Sub Accounts
The maximum monthly limit on a Sub Account is $300 US currency for users registered in the United States and $300 Canadian currency for users registered in Canada. This maximum monthly limit is higher than the wallet limit because there is no limit on the number of times a Master Account can fund his wallet as long as the wallet limit does not exceed $150 at any one time. A Master Account can also place a monthly spending limit on associated Sub Accounts.
If you received the following error message while entering your credit card / billing information into your Sony Entertainment Network account:.
"Your credit card information could not be updated. It's been updated too often within a short amount of time. Please try again in a few minutes."
Your account may be blocked. You must wait 24 hours before attempting to try again.
Once you have waited 24 hours, please follow these guidelines when entering billing information into your Sony Entertainment Network account. We recommend printing this article so you may reference the guidelines when you are ready to proceed.
Guidelines for inputting billing information
If you make multiple purchase attempts at the PlayStation®Store, each attempt may create a temporary authorization* (i.e. held funds) for that amount in your credit card account.
When purchasing items at the PlayStation®Store with your credit card, the purchase amount can appear on your bank statement even if the transaction did not complete successfully during the time of (attempted) purchase. In these instances, the purchase amount appearing on your statement are not actual charges, but they are temporary authorizations.* Nothing is actually charged or withdrawn from your account (since the PlayStation®Store transaction failed), however, temporary authorizations can be held from your total credit card balance until it is automatically dropped by your bank.
*Temporary authorizations are held against your balance to guarantee the funds for the transaction amount. Since this may affect your available remaining balance, we recommend contacting your bank for exact policies on temporary authorizations. How long authorized funds are held is determined by your bank's policies. Please note that Sony Computer Entertainment America (SCEA) does not have the ability to manually drop these authorizations from your bank or credit card account. Most financial institutions hold authorized funds anywhere from approximately 5 to 7 business days, however, some banks may hold them longer. For your bank's specific policies, please contact them directly.