Revenue and Customs (HMRC)
Revenue and Customs: our priorities
Deliver a more focused and effective tax administration
Create a tax administration that is more efficient, flexible and effective by using our customer-centric approach to transform the way we deliver services, manage contact and conduct interventions.
Use our understanding of customers to target resources to the areas of greatest risk, investing £900 million to tackle avoidance and evasion, attacks by organised criminals and to improve debt collection capacity. This will bring in an estimated £7 billion a year by 2014/15 in additional revenues.
Transform PAYE through the use of real-time information in order to bring service improvements to employers and taxpayers.
Useful links
Useful documents