Apple edges Amazon in J.D. Power tablet satisfaction survey
Apple ranked highest in J.D. Power and Associates' tablet satisfaction survey.
The survey, which J.D. Power plans to conduct yearly, relied on tablet users who had owned their devices for less than two years. The index was a composite of -- in descending order of importance -- a device's performance; ease of operation; styling and design; features; and price.
J.D. Power's survey points to a close battle between Apple and Amazon, which enjoyed a wide lead over the rest of the pack. The industry average was 832, according to the survey. Apple scored 848 of … Read more