Nielsen Norman Group: usability consulting, training & user research reports

Events

Usability Week 2012 training courses
> San Francisco: September 23-28
> London: October 14-19
> New York City: October 28-November 2
> Seattle: November 5-9
> Las Vegas: December 2-7

Tweets from the conference

Services

Consulting services are offered world-wide, and can be customized to meet your needs:

Publications

Research reports, training video, books

Intranet Usability
- Design Annual 2012
- Intranet Guidelines, vol. 1-10
- Enterprise 2.0: Social Features
- Enterprise Portals
- Intranet IA (information architecture)
Application Design Showcase: The Best App UIs
Agile Usability
Email Newsletters
Corporate Websites: Company Image, IR, PR
Non-profits and Charities: Donations Online
E-commerce Usability and B2B Sites
Age-Specific Design: Children, Teens, Students, Seniors
ROI from Usability
Mobile Usability and iPad Usability

Full list of reports and usability guidelines >

Paper prototyping: a how-to video (40 minute Blu-Ray/DVD)

Nielsen Norman Group is headquartered in Silicon Valley, with offices throughout the United States: 3 cities in California, 2 other western US, 1 midwest, 2 east coast. Services are provided world-wide.

Company background
Clients
Contacting Nielsen Norman Group

The members of Nielsen Norman Group are user experience pioneers...they advocated user-centered design and usability before it became popular to do so.

The company's principals: Jakob Nielsen, Don Norman, and Bruce "Tog" Tognazzini Jakob, Don, Tog Jakob Nielsen, Ph.D.
"The Guru of Web Page Usability" (New York Times)
Donald A. Norman, Ph.D.
"The Guru of Workable Technology" (Newsweek)
Bruce "Tog" Tognazzini
"Leading Authority on Software Design" (HotWired)

Nielsen Norman Group Members >

TabTimes interviews Don Norman about Windows 8 "Metro" user interface

TabTimes interviews Jakob Nielsen about tablet usability & the Kindle Fire

ClickZ interviews Jakob Nielsen about Usability for Mobile Sites and Apps

Consumer Electronics Net interviews Don Norman: Nice Gesture, But What Does It Mean?

WYBC Yale Radio interviews both Jakob Nielsen and Don Norman: 42 minutes radio show

Don Norman has been elected to the National Academy of Engineering. The citation reads "For development of design principles based on human cognition that enhance the interaction between people and technology."

The Daily Telegraph interviews Jakob Nielsen about iPad usability

BusinessWeek lists the world's 28 most influential design "movers and shakers", which include Jakob Nielsen and Don Norman

The Irish Times interviews Don Norman about design ecosystems

TIME Magazine: Why We Look at Some Web Ads and Not Others

MIT Sloan Management Review: Designing Waits That Work

USA Today on our mobile usability research

BusinessWeek asks Jakob Nielsen about Twitter

Dwell has Don Norman review the psychology of water faucet design

CNN asks Don Norman about designing for accessibility

BBC reports from our London conference

Intranet Journal interviews Kara Pernice about the year's top-10 intranets

News.com has an in-depth interview with Don Norman