Whitepaper

This IDC Buyers Case Study: Explores the benefits EMC realised from the use of a range of EMC's own backup and recovery solutions that leverage deduplication technology; Identifies the unique backup challenges for different computing environments and how data deduplication can address these environments; Highlight EMC's legacy backup environment and the changes EMC made as part of a transformation process to increase efficiency, reduce cost and optimise IT - as part of its journey to the private cloud. Download whitepaper »

How we build and use complex IT systems has evolved dramatically over the last 10 years however application performance monitoring (APM) remains dominated by traditional “bottom-up” approaches that emanate from infrastructure monitoring practices and a concern for technology over service delivery. We propose a fundamentally different top-down methodology that derives its approach from the principles of systems engineering. This approach focuses on service delivery, not technology, and is well suited to problem localisation in complex systems. Read on. Download whitepaper »

Cloud or not, the fundamental obligations of service delivery don't change. IT executives need to be able to demonstrate to business stakeholders that moving to the cloud actually worked and that applications are available and performing for customers. A key challenge for CIOs is to find efficient ways to demonstrate service performance to stakeholders and to hold individual cloud providers accountable for theirs. Without such visibility you may have cloud but you will have service performance shrouded in fog. Learn more. Download whitepaper »