Highlights
- 24x7 technical support via phone
- Connection is speed limited when usage allowance exceeded
Other Features
- Access email via web browser
- Email addresses: 1 Each additional email address is $1 per month on your account
- Minimum home phone plan: $31.95 Telstra HomeLine® Plus Home Phone Plan
- Personal webspace: 20 MB Storage available on BigPond Photos and BigBlog
- Usage level monitoring
What is a Home Phone Bundle?
This discounted broadband price is available you combine this product with a Telstra Home Phone plan on a single bill with Telstra.
About BigPond® 'Elite' ADSL Plans
BigPond ADSL is available nationally. Elite ADSL plans from BigPond offer ADSL 2+ download speeds of up to 20Mbps (if available in your area), or up to 8Mbps if ADSL 2+ is not available at your address.
Downloads and Uploads
The data that you download and upload by viewing websites (including downloading and sending email) is counted in your monthly usage allowance.
Installation & Modems
How it Works
There are two choices with the installation of BigPond ADSL Broadband - Professional Installation or Self Installation.
Self Installation Kit
Self installation involves using a self install CD and following instructions in the self install kit. An extra charge for self installation is applicable if customers are signing up to a 12 month contract. This self install kit contains:
- An ADSL modem or ADSL Wireless modem
- A BigPond Self-Install CD
- A BigPond Broadband User Guide
Professional Installation
Professional installation is an additional charge - check the cost breakdown tab above to view the applicable charge based on your modem selection.
BYO Modem
If you want to Bring Your Own modem, it must be a
Telstra approved modem. A BYO modem fee is applicable on a 12 month contract. Check the cost breakdown tab for more information.
Standard Modem (1 Port)
A standard ADSL modem from Telstra has 1 port which means that you can connect up to 2 computers for a standard computer cable to this internet connection. If you want to go wireless, you can plug in your own wireless router to share the internet connection around the house to other computers / games consoles etc., or use a standard wired router. Select a 'wireless modem' from the modem choices to compare plans with wireless modems included.
Wireless Modem / Router (4 Ports)
If you are using two or more computers / devices in the house and you want to go wireless, you will need a wireless modem / router to network to allow these computers to access the internet. Telstra offer a single device for this and have given this a special name - the ADSL Home Network Gateway. This is a modem which connects to the internet and wireless router in one, allowing you to access the internet wirelessly in your house. There are also 4 wired ports in the rear of the device to allow you to connect standard ethernet cables to the device.
Features
Email
BigPond membership includes 1 email address and mailbox on your ADSL account. You can choose your own BigPond email address (as long as it's available). There is 20MB of mail storage space and each additional mailbox costs $1 per month with up to 15 available.
BigPond Content is Un-Metered
All BigPond Music, Movies, Sport and Games services are un-metered for BigPond ADSL Members. This means that these downloads are not counted towards your usage allowance each month.
Switch Between Plans, Once a Month
You can move up and down between higher and lower download allowances for free, once a month. This feature helps you increase your download allowance if you expect to have increased use of the internet during a given month.
This broadband plan is subject to the full terms and conditions of the Internet service provider.