ABOUT GDC EUROPE

| FAQ

This page contains a collection of answers to the most common questions people ask about the Game Developers Conference™ Europe. If you have a question and can't find the answer on the site, please let us know on the Contact Us page. Chances are, someone else will have the same question.

Event Date & Location

When/Where is the Game Developers Conference™ Europe?

When: GDC Europe: August 13-15, 2012. View registration, conference, expo and Business Center hours here.
Where: Congress-Centrum Ost Koelnmesse, Cologne, Germany

Conference Registration

How do I contact a "live" person for registration help and information?

Please contact the GDC Europe Registration Department at +1 (415) 947-6856 or +1 (866) 321-1807. The Registration Department is open Monday - Friday from 9am to 4pm PT USA, excluding holidays.

What is the cost of admission?

There are a number of different passes available, depending on what parts of the conference you want to see. For details about these passes and prices, please click here.

What is the Valued Added Tax (VAT)?

VAT is a consumption tax levied on goods and services in many countries around the world. The national tax systems of Europe, Canada, Japan and Australia allow for a refund of VAT to most non-resident business entities, worldwide. In some instances, registration for VAT is required by the local country law in order to get a refund. Registration must be done prior to the business event.

Included in your registration fees is a 19% Value Added Tax (VAT). EU and non-EU companies may be eligible to apply for VAT reimbursement which was applied to your registration fee. Please consult with your country's tax advisor for assistance in claiming your refund.

Think Services Game Group GmbH VAT
VAT ID No.: DE815046903
Think Services Game Group Germany GmbH
Kaiser-Wilhelm-Strasse 30
12247 Berlin
Germany

When can I register to attend the Game Developers Conference™ Europe?

You can now register for GDC Europe 2012 easily through our secure online system.

I've just registered online, when will I receive my receipt and confirmation?

If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Registration Department. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the Early registration discount. If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, August 6, 2012 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card.

Why do I have to create a unique log in and password for my registration?

For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration. This is only available through online registration. Please contact the Registration Department if you have questions after online registration is closed.

How do I register a Group?

To take advantage of our group discount, your group must consist of 6 or more attendees from the same company and they must be registered at the same time. Additional registrations from the same company added at a later date will not be entitled to the group discount unless they are submitted under the same terms & conditions described here:

Terms and conditions: The group discount of 10% is only valid off the current registration price, including early discount registrations for All Access Pass, Main Conference Pass, and Summits & Tutorials Pass. No other passes are entitled to the 10% discount. Additional discounts, such as Alumni, Exhibitor or other special discounts are not combinable with the group discount.

If you are a studio interested in purchasing 6 or more GDC Europe passes, fill out a group registration form or contact Gillian Crowley for Group Registration custom packages and rates:

Gillian Crowley
Global Sales Manager- Vault/Group Passes
415-947-6987
gillian.crowley@ubm.com

When do I receive my badge?

Event badges are will no longer be mailed out. Please be sure to print out your confirmation and bring it with you to the conference with a picture ID.

I've registered for GDC Europe and now need to make changes to my registration, how can I do this?

If you need to cancel your conference registration, you may do so for a full refund, less a EUR150 plus a 19% VAT service charge until Monday, July 16, 2012. Attendees who register prior to or after the deadline date, and who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place.

Please download and fill out the Registration Update Form. You can fax your cancellation, changes or substitution request to (415) 947-6011, email it to registration@ubm.com, or mail your request to:

Event Registration Services Group
GDC Europe 2012
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107

Written requests for a downgraded pass must be received no later than Monday, July 16, 2012 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received after Monday, July 16, 2012 will not be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6011 along with payment information for the difference in value.

Where can I mail my registration payment or changes?

Event Registration Services Group
GDC Europe 2012
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107

Where can I place a request for a change?

Please download the Registration Change Form and fax your changes to +1 (415) 947-6011, or mail your request to:

Event Registration Services Group
GDC Europe 2012
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107

What is the address of the Cologne Congress?

Congress-Centrum Ost Koelnmesse/ KölnKongress
Deutz-Mülheimer Straße 51
50679 Köln

Show Hours

What are the registration hours?

Location: Congress-Centrum Ost Koelnmesse

Sunday, August 12	15:00 - 17:00 (Early Registration)


Monday, August 13	8:00 - 19:00


Tuesday, August 14	8:30 - 19:00

Wednesday, August 15	8:30 - 11:30

What hours will the expo floor and conference sessions be?

The conference hours will be can be found at the Hours and Location Page

Conference Curriculum

When will the conference curriculum for the GDC Europe 2012 made available?

Content information is currently available on the GDC Europe website, including through the Summits pages, through the Business & Marketing, Game Design, Programming, Production, Visual Art track pages, and also through Schedule Builder.

Travel and Hotels

Is there a discount available for lodging for GDC Europe?

Yes, travel details are provided on the travel section of the website.

Do I need a passport to travel to GDC Europe?

A valid passport is required for international travel to Europe. For US travelers, additional information can be found here.

Speaking at the GDC

I would like to speak at the conference. How do I submit a proposal?

The Call for Submissions for GDC Europe 2011 is open until April 23, 2012. Additional information can be found here.

Are there specific subjects that I should submit speaking proposals for?

Yes. The Call for Submissions form has an extensive list of topics that the GDC Europe would like to cover. Check out the submissions guidelines here.

When do I find out whether my speaking proposal for the 2012 conference was accepted?

If you have not received confirmation or acknowledgement of your GDC Europe 2012 proposal, please contact Colleen Mickey.

Volunteer

Are there volunteer opportunities at the GDC Europe 2012?

For more information, please visit the Volunteer page.