Knowledge Base
Answers to the majority of questions we receive are right here at your finger-tips!
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General
- Is the StatCounter javascript file gzip compressed?
- Can I alter the StatCounter code?
- What happens when my log file is full - does StatCounter stop tracking?
- Do you reserve the right to share my email addresses or my clients' site users' email addresses with third parties?
- Do you have a secure (HTTPS / SSL) tracking code?
- Why is this service free?
- If a visitor does not have cookies enabled are they still tracked by the system?
- How do I close my account?
- How do I make my counter invisible?
- What is log? What do you mean by logsize?
- Why is my log still at 100 if the "free" log-size is 500?
- How do I delete a project?
- How do I enable cookies in my browser?
- Lost your password or username?
- Do I have to display a banner ad on my website? Why is this service free? I don't like free services - what are you getting out of it?
- How can I assign a label / name to a visitor's IP address?
- Can I transfer a project from one StatCounter account to another?
- How do I install the code using dinstudio?
- Can I still use StatCounter despite the new UK Cookie legislation?