Australian price gouging: is it what we think it is?

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CNET Editor

When Michelle isn't saving the world from Galactus' insatiable appetite, she likes to while away the hours writing about e-readers, video games, apps and films for CNET Australia.

The Australia tax. We imagine it as some vast, groaning behemoth, barely able to move under the weight of its own corpulent avarice.

It sweats and farts, scratching at the places it can reach, while it shoves another piece of Australia pie into its fetid mouth.

How much more are you happy to pay for locally sourced tech?

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But first impressions can be wrong. While our dollar may have been hovering around the parity level for some time now, retail prices are not as simple as "we want what they're having".

First, let's take a look at some of the factors that may influence higher prices in Australia.

Sales tax

When you see a retail price in the US, that figure is without sales tax, a percentage that gets added at the point of sale. These vary from state to state, but the national average is about 9.6 per cent. So that's one cost that you need to mentally add before making the price comparison, as Australia's sales tax is included in the retail price.

Property

Property prices vary all over Australia and the US; however, occupancy costs in Australia are significant. The Australian Government Productivity Commission quoted the Red Group submission in a report: "Rental costs are a significant impost for physical store operators, ranging from just over 2 per cent for JB Hi-Fi to in excess of 20 per cent for specialty retailers." In the US, because more retail space is available, rents are naturally lower.

This report (PDF) by retail specialist Michael Baker calculated that in 2009, occupancy costs in digital product retail was 9.6 per cent in the US and 12.8 per cent in Australia, on average.

If a brand has its own stores — and a lot of them — it will be paying more than brands that buy shelf space in stores like Bing Lee and JB Hi-Fi.

A 2011 graph showing the average Sydney office rental price — higher than that of mid-town New York.
(Credit: Austrade)

Staffing costs

Our US counterparts get paid quite a bit less than we do. The federal minimum wage in the US is US$7.25 per hour (although it can vary from state to state). In Australia, the minimum wage for a junior employee over the age of 20 is AU$15.59 per hour — 121 per cent higher.

Also, the average full-time weekly wage in Australia in February 2012 was AU$1047.20 — compared to the average weekly American earnings in the US for the same period, which were US$807.22 — around 25 per cent less.

Import tariffs

These are actually fairly competitive with the cost of US tariffs (PDF). However, due to our distance from manufacturing countries, compared to that of the US, and our much smaller population, shipping goods is more expensive here; 10 million units being shipped to the US will cost less per unit than shipping 500,000 to Australia.

Training costs

With tech products, sales staff and technicians need to be trained in operation and repair. Training and then employing those people costs more, due to the higher wages mentioned above.

Marketing

Advertising and marketing campaigns cost more in terms of human resources — those pesky wages keep coming up — and, on top of that, you have the cost of advertising space and resources.

Things get tricky, though, when the products are digital; when buying from the web, there is no GST to be applied, no store space to be rented and no shipping costs. Perhaps a small, additional percentage might cover the cost of local support staff, if required — but with the bypassing of other costs accrued by the import and sale of physical goods, we are scratching our heads for a justification for some software products on the Australian market.

Flick through the gallery below for some price differences on what Australia perceives to be some of the worst offenders. Maybe not all of them are as bad as you think. Then again, maybe some are worse.

Editor's note: all percentages were calculated on a conversion rate where 1 USD = 0.972180 AUD.



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CarlM posted a comment   

none of these arguments mean anything when I am paying an extra 20-25% for a digital download from the US. in faact it is cheper to buy the retail version from a retails outlet in the US with Hard copy and manuals. that is where people are getting annoyed.

 

GreenL posted a comment   

Our US counterparts get paid quite a bit less than we do. The federal minimum wage in the US is US$7.25 per hour (although it can vary from state to state). In Australia, the minimum wage for a junior employee over the age of 20 is AU$15.59 per hour — 121 per cent higher.

Also, the average full-time weekly wage in Australia in February 2012 was AU$1047.20 — compared to the average weekly American earnings in the US for the same period, which were US$807.22 — around 25 per cent less.

"How much TAX DO THEY PAY, HOW MUCH IS THEIR TAX BRACKET????"

 

Michelle Starr posted a reply   
Australia

http://en.wikipedia.org/wiki/Income_tax_in_the_United_States

http://www.ato.gov.au/individuals/content.aspx?doc=/content/12333.htm

 

ADSLNerd posted a comment   
Australia

This whole article appears to try to justify our higher prices, well it fails miserably. No matter how many times you try to re-word it we get ripped off. No simple way around it. The sales tax could be absorbed by the company who then claims it back on their own tax without passing it on - especially the massive companies. To try and justify all of this on the hope we all just sit back and accept it, is an irresponsibility for those trying this trick.

If people understood the corrupt economic system which amplifies this problem (aka GST is not legal) and people were not misled by lies from Government departments, we would't have this issue. BTW its not Australian Government, it's the Commonwealth Government (the first being illegal).

 

techydude71 posted a comment   
Australia

this article is right to point out that several factors, in particular our labour rates, account for a lot of the 'Australia tax', but a more fundamental point is that an ever-increasing range of stuff simply doesn't need to be purchased from a bricks-n-mortar retailer any more, when the online option is quite adequate.

"the internet" isn't just challenging bricks-n-mortar retailer's cost model, it's fundamentally altering what we consider to be The Retail Experience. there's so much stuff we just don't need to physically walk into a shop & see with our own eyes any more before deciding to buy it. so yes, that means an increasing amount of stuff that we used to consider as "retail" will be relegated to "warehoused" status & bought online - we'll make our decisions to purchase, or not, NOT based on the physical experience, but on personal recommendations from friends, social networks, 3rd-party reviews, "virtual retailing" etc. taking up space in a shop, with humans trying to flog it is just becoming less & less necessary for more stuff.

 

MarcusD posted a comment   

That's all good and proper to explain why generally retail is dearer in Australia. BUT. People will still aim to get the best for their dollar which will see a lot of people purchase from abroad.


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