In July 2008, Mayor Bloomberg signed Executive Order 120, creating a centralized language access policy for New York City. Executive Order 120 mandates that all City agencies that provide direct public services create a language access implementation plan in order to ensure meaningful language access to their services.

Below is the Department of Citywide Administrative Services (DCAS) language access implementation plan.

NYC DCAS Language Access Plan (in PDF)

DCAS Language Liaison

Rachel Rabadan
Email: rrabadan@dcas.nyc.gov

Resource Documents

NYC I Speak Card (in PDF)
NYC Free Interpretation Service Available (in PDF)

Interested in becoming NYCertfied? Visit the Citywide Training Center page to learn about the program.