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TECHNICAL SUPPORT


All transmissions via Eutelsat satellites are subject to certain standards and parameters in order to guarantee high quality reception and the safety of the overall system.

With over 25 years in commercial satellite communications, Eutelsat is able to call on its unique human resource, leveraging the skills and know-how of its employees from 27 different countries, to support our customers' requirements around the world.

Eutelsat has 3 main control centres, dedicated to the satellites and their traffic:

Satellite Control Centre (SCC), from where all satellites are controlled and monitored;

Communications System Control Centre (CSC), monitoring all the services transmitted over our satellites;

Eutelsat Multimedia Platform (EMP) monitoring all our IP traffic




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Our 3 control centres, operate 24 hours per day, 7 days per week, to ensure a high-quality, reliable service for our clients accessing the space segment. Should you wish to contact any of these control centres please e-mail our Infomaster