Reg readers tell us why implementing change is so hard
Reg Research Unravelling symptom and cause
18 Apr 15:00
Limber up for a more dynamic approach to managing change
Put away your fire-fighting kit
2 Apr 11:30
Who the hell cares about five nines anymore?
The service-centric view of system management
19 Aug 13:00
IT governance: a help or a hindrance for your projects?
How to balance freedom and control
2 Aug 15:09
Complexity killed the IT quality of service ...
So many dependencies, so much to go wrong
19 Jul 13:00
Pushing service delivery beyond the enterprise boundary
Workshop No more need for delivery managers? Pah!
26 Nov 2010, 15:08
My lost Cobol years: Integrating legacy management
Workshop When does management itself become the problem?
24 Nov 2010, 14:18
Squaring the service delivery circle
Workshop Marrying what they want with what you can deliver
17 Nov 2010, 11:47
Making practice perfect in IT service delivery
Workshop The north, south, east and west of service delivery
15 Nov 2010, 13:45
