Are today's students truly 'tech savvy'?

By | April 24, 2012, 6:30am PDT

Summary: A new report released by the ESRC puts doubt in the theory.

It is difficult to prove that the Generation Y and young people today are not more technologically adapted than their older counterparts.

They may sometimes display an unhealthy level of dependence on their mobile phone, become bored easily when taught in school how to use basic commands in Microsoft Word and be called upon often to fix the problem with the printer, but are all members of this age bracket clued-up and comfortable with technology?

A new study conducted by the Economic & Social Research Council (ESRC) explored this question in an attempt to find out just how the younger generation connect and use technology.

Among other findings, the council discovered that there is a minority of students who choose not to use email and are confused by the range of technology used and available at universities. However, many students demonstrated heavy dependence on their mobile phones, and often find themselves distracted by social media during study.

The research was led by Dr Christopher Jones of the Open University, a global course provider, and is named “The Net Generation encountering elearning at University”. The team interviewed and collated data from over 2000 students in their first year at five British universities. Dr Jones said:

“Our research shows that the argument that there is a generational break between today’s generation of young people who are immersed in new technologies and older generations who are less familiar with technology is flawed.

The diverse ways that young people use technology today shows the argument is too simplistic and that a new single generation, often called the ‘net generation’, with high skill levels in technology does not exist.”

The study found:

  • 97.8 percent of students owned a mobile phone;
  • Just over three quarters — 77.4 percent — owned a laptop and 38.1 percent owned a desktop computer.
  • 70.1 percent felt their access to computers was sufficient to meet their computing needs.
  • The mobile phone was chosen by 83.2 percent as the device students would miss the most if it was taken away.
  • A small minority of students don’t use email or have access to mobile phones.

Students 20 years old or younger reported being more engaged in instant messaging, texting, social networks and downloading video media than students who were aged 25 years or more. Only 4.3 percent of those 20 or younger never used social networking sites, and for those 35 or older this rose to 78.5 percent.

Younger students were more likely to use these services for information and communication, whereas the older age bracket claimed to use them for study purposes. Social networking sites including Facebook and Twitter were commonly referenced as distracting, but students said they sometimes turned them off or ‘took breaks’ when studying.

Certain technologies used by universities were used by students rarely, no matter the age; contributing to blogs — only 21.5 per cent — and wikis — 12.1 per cent — and just 2 percent stated they had used a virtual world, outside of gaming.

Despite the rapid development and increased adoption of mobile technology, students still inhabit the same ‘learning spaces’ that other generations relied upon. They continue to study in their bedrooms, university libraries and study spaces, and few choose to use mobile technology more than occasionally to study in other areas, such as coffee shops.

According to the research, there was little evidence that today’s students demand modern technology when entering university that the academic institution cannot provide. Technological integration is expanding, however in terms of study, students may not be as reliant on it to learn as we stereotype them to be.

Image credit: Bartosz Maciejewski

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London-based medical anthropologist Charlie Osborne is a journalist, graphic designer and former teacher.

Disclosure

Charlie Osborne

I have no current affiliations or relationships that are worth noting.

Biography

Charlie Osborne

Charlie Osborne, Medical Anthropologist who studied at the University of Kent, UK, is a journalist, graphic designer and former teacher.

After studying Anthropology at university, she spent several years travelling and working across Europe and the Middle East, living for periods of time in Italy and Spain. She has been involved in the running of several businesses ranging from University media and events to b2b sales, and works currently as a freelance website designer and mobile development specialist.

She has particular interests in social media, intellectual property law, data protection and online hacker organisations.

39
Comments

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Top Rated

Users!=techies
John L. Ries 2 days ago
It seems to me that the average computer user knows less about the equipment they use than they did 20 years ago, though they're more adept at using it.

Just In

@CobraA1 ... for the majority
thx-1138_@... Updated - 7 hrs ago
of graduates, it's a veritable Catch 22 situation: they're (i.e. youth) hammered into the head that an education at university or advanced trades is the way to go ... young folk are told (arguably brainwashed) to believe they need to be educated at a higher level else basically amount to zero.

What next? Then once these kids (and in many cases their families) have invested huge amounts of expenditure on this classical model of university and/or technical institute training, they are basically stone walled by the corporate world after graduation.

The Catch 22 Part? Well, if it isn't the impossibly high expectation job descriptions, they're then told that a university degree / Ph.D / Doctorate is useless and that the *only thing* that counts is "who you know".

Am i ringing any bells here with anyone? Does this sound a tad familiar to you? It should .. because this is the 'great rock 'n roll' swindle of the new Millennium. Sure, you could argue the education system was always an organized scam and that this problem isn't anything new ... but, you'd have to admit, it's really only gotten far worse in the last 10-15 years or so.

" ... I've done an incredible job trying to get a good degree, and I've been playing working with computers since my early years. I've done my best to become very good at everything I do, and it shows in a short but great IT job I had once. "

I can surely relate and empathize. The sad truth is, MasterE's attitude and sentiments are the norm. As long as cronies like him control the I.T. recruitment strings, most youngsters graduating into the field don't have a snowball's show in H3ll of getting any joy in trying to get even a basic, entry level, I.T position .. let alone start down a long, productive and rewarding career.

You take care.
12 Votes
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Top Rated
Users!=techies
John L. Ries 2 days ago Top Rated
It seems to me that the average computer user knows less about the equipment they use than they did 20 years ago, though they're more adept at using it.
8 Votes
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Complete agreement
spdragoo@... 2 days ago
This is just like what's happened in the past with cars, telephones & other technological gadgets: just because there's a larger pool of users of the gadget doesn't mean that there's a higher percentage in that group of techies.

A techie isn't someone who surfs on their smartphone or sits in front of a game console for hours at a time. A techie is the one who knows how to fix (or at least troubleshoot) the smartphone/game console/other tech toy, if not assemble one from components.
5 Votes
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Provided 'using' doesn't mean programming.
peter_erskine@... 2 days ago
They may appear to be quick users but in terms of being innovative or technical, no they're generally not. A computer offers so much power that they just can't tap.
4 Votes
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That was part of my point
John L. Ries 2 days ago
And it was actually made worse by the "computer literacy" movement which encouraged people to be users only, rather than programmers. Previously, programming was a part of any computer class.
4 Votes
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There's less TO use
HypnoToad72 2 days ago
Just press a button on an iPad vs. understanding navigating a file system in a Commodore 64 or Atari 800XL...

*sigh* The days where magazines devoted to computers had programs one could type in, save, and augment... but, as people say, "the 80s sucked" - I bet none of them had any intellectual skills... but who needs those when it's easier, fun, and more profitable, to bamboozle people with psychological manipulation...
3 Votes
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Man, now I feel old
spdragoo@... 1 day ago
Because I do remember those good old days with the BASIC programs in the magazines.
250 years ago, 80% of the old world were on the land. After the Industrial Revolution, 80% were in factories. In the 1950s, 80% were in offices. Now, 80% are possibly in service industries.

Smartphones had been around for a while before a critical simplification (abandoning the live info with it manual placement for just a sea of icons) allowed them to be OK with the mass population.

Use of technology does not equate with understanding. I suspect that what you are witnessing is that 20 years ago, technology was less prevalent and those using it tended to know a lot about it (though there were many salespeople willing to put their feet in their mouths). Now with technology so prevalent, and the actual raw % of the total population that are capable of understanding it possibly not much greater than then, the average technical understanding of users of the technology has decreased over that period.

Probably most technology users are less innovative with it than some animals.
0 Votes
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Assumption of skill
rhonin 1 day ago
Sadly true and leads so many "users" to the incorrect assumption of " I am a tech user therefore I am tech savvy".

Ouch. In my mind sometimes more dangerous than someone who knows they have no clue.
0 Votes
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too true
thx-1138_@... Updated - 21 hrs ago
any more than owning a Mack truck makes a person a diesel mechanic .. or owning a Ferrari F40 makes a person a Ferrari engineer, so it is with the latest generation. Tech devices, tech toys everywhere ... but not a drop to drink.

It's a generation or two (Gen Y and the Dot Commers) that fall into that category. Granted there are exceptions, but we're obviously not talking about youngsters that are either brought up immersed in I.T. (via parents with a background), studying I.T or that already have some qualification and requisite competency in an area of I.T.
3 Votes
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high school students
mikep123 2 days ago
HS students who grew up with all of this tech equipment for the most part are highly clueless about the tech they use. I have been director of tech for 2 private high schools for last 8 years where many of the kids are mega-wealthy. they are the first to have the toys but take absolutely no initiative in really learning how to use the stuff. they upgrade to the latest i-thing whether there is a need/reason just to be "cool".

They for the most part are terrible problem solvers when it comes to tech.
changing printers in the programs they use is beyond most of these kids.

While they take word, excel, powerpoint classes in middle school, they can't do any real formatting in word besides center, bold, italic and font changes.
forget about excel and powerpoint presentations they do are extremely rudimentary.

Lets hope when they finally grow up, these kids don't support the computers that run any critical systems otherwise put your head between your knees and kiss your arse goodbye.

just my observation
4 Votes
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I agree wholeheartedly.
Zorched 2 days ago
The younger generation grew up with the tech and they just expect it to be there and work. They don't really have to learn how it works. To them, tech is like a toaster or refrigerator is to the older generation- it's just there and always has been so why bothering to learn how it works?

Being that computing devices are such powerful-- and vulnerable-- tools, if people really want to be safe using them they shouldn't avoid understanding how it works. Yet, they carry around in their pockets/backpacks tools that are hundreds of times more powerful then the computers that got astronauts to the moon and wonder why they got a virus.
I think the gov't saved 4 billion dollars by throwing out much of what it took us 50 years to achieve. Very sad. I'm sure that the GSA has probably spent that much on parties.
Just look at the rapid degradation in the technical competancy of ZDNet bloggers in a mere couple of years.

And the mass consciousness seems to worship those who have encouraged us to be merely consumers of technology. However, those that we remember long after they are dead are not those who gave us what we desired, but those who dared to challenge us to be better and take responsibility for ourselves.
0 Votes
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Clueless
JimInKS 2 days ago
I have been working with users in various roles for 30 years. I had hoped that by now there would be some competency in basic computer and office skills. But, sadly I think we are devolving.

At least in the "olden" days you could find competent office workers who knew how to compose a letter and be a "competent" secretary. Now, not only do very few people know how to use Word and Excel, they also lack all the other office skills that were previously taught.

I must be an old codger, but mostly I see kids wandering around talking or texting and oblivious to the world around them.
2 Votes
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All thumbs
ppgreat@... 2 days ago
Kids text but their competency on desktops is not great. They eschew email for texting on their iPhones. My nieces are somewhat interested in Pages in iWork, but think Word looks and feels terrible. They always gripe about having to wade through the ribbons.

Typing skills? Almost non-existent.
0 Votes
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Typing skills
DAS01 2 days ago
I should like to take issue with the typing incompetence as a generalisation. At my son's school a typing course was part of the IT curriculum. I think they started aged 11, and he reached 110 words per minute! That is the speed of a competent, old-style secretary, IIRC.

At about 14/15 they rightly drop IT as a separate subject altogether. Admittedly the school is an independent one but I am not sure the state schools here in the UK are that different.

Now aged 15 he still touch-types at high speed.
0 Votes
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Even back in my high school days, Typing was a separate class from the Computer Programming classes in school. College was pretty much the same: keyboarding was not part of the IT curriculum, although you might see it in the "Introduction to Computers" courses meant for non-IT degress (or for those "IT-lite" associate's degrees).

However, in my senior year in high school, since I'd already taken all of the available computer programming courses, & couldn't take any more study halls, I took the Personal Typing class. We actually had IBM typewriters -- not the ones with built-in correction ribbon, but the ones where you had to hold the plastic correction tab between the keys & paper if you wanted to "white over" a mistake. The thing is, even a few decades later, I can still touch-type over half of the time, & still type over 80 words/minute...not to mention being able to hit 13,000 keystrokes/minute for alphanumeric data entry. Some of that's from using computers for all these years, but the majority is from that typing class.
-1 Votes
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Me too
kingcobra23 1 day ago
I hate wading through ribbons
3 Votes
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It's a joke!
Cubbie 2 days ago
I actually had a researcher at the University tell me the kids now a days are tech savy, we were discussing admin right access, I laughed so hard I almost fell out of my chair(my boss was there and literally told me to bite my tounge, so my only alternative was to laugh)...haven't seen it yet...agree with the postings above, sure if you need to post a tweet or update your Facebook page, grab a student...if you need something technically repaired, you better look for someone a little more 'seasoned' in the IT community...the students (and some 'adults'-it isn't all students) provide daily comedy, regarding IT, in one form or another...
1 Vote
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Couldn't agree more
mountjl 2 days ago
Kids today are no more "tech-savvy" than they were 15 years ago. The mediums may have changed (SMS replaced by Tweeting, BBM etc), but their knowledge and more important their UNDERSTANDING of this stuff is for the most part, non-existent. I work in a K12 education environment as IT Manager and frequently have the "techie" kids come see me and ask for work experience. They don't understand the fundamentals of operating systems, hardware, client-server environments ad infinitum. It would be laughable were it not for the fact that these kids are the future. Shudder.
4 Votes
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Content users vs creators
Jim Johnson 2 days ago
Most of today's students are content users with mediocre content creation skills.

Students today are relatively no more tech savvy than my parents or I were in terms of using (corded) telephones when we were of like age. As a parallel, my father knew how to answer the phone, but he was uncomfortable making a long distance call.

Now, as then, there will be a group who will become truly proficient with current technology and this group will become our artists and engineers. The rest will become technicians, mechanics and factory workers who have learned how to use current technology to do repetitious work, but really have no idea (or care) about how it works.
Technicians and mechanics have to know how things work, inside and out, so there is no shame in being a technician or a mechanic. Technicians are the ones who keep the IT environment humming along.
0 Votes
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True, But...
MasterE@... 1 day ago
I've seen far too many technicians and/or mechanics who've been given only 'rote' training so they can do a specific job but have zero understanding of the rest of the system so are incapable of really understanding, troubleshooting or modifying any part beyond the simple plug-and-play.

I'm NOT saying real technicians/mechanics are not the ones keeping our systems running but rather there is a disturbing number of people who hold those titles who are NOT really what their titles say they are but rather parrots only. This is due to our modern HR departments valuing degrees and certifications over actual experience and ability to get the jobs done. Interviews of candidates really needs be done by the people who DO the work versus those with paper experience or NO experience in the job(s) they are interviewing people for.
0 Votes
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@MasterE@ ... here we go with the same argument
thx-1138_@... Updated - 17 hrs ago
" ... This is due to our modern HR departments valuing degrees and certifications over actual experience and ability to get the jobs done. "

That's a smoke screen and unfair on those students that have at least tried to gain a qualification in the I.T. industry. The biggest problem is that the .edu's clearly aren't providing value for money to university and private institutions giving "training in I.T". If most .edu's weren't such crap-hole joints simply in it to make a fortune from unsuspecting students, we wouldn't be having this conversation.

" ... Interviews of candidates really needs be done by the people who DO the work versus those with paper experience or NO experience in the job(s) they are interviewing people for. "

Again, that still doesn't solve the real problem of having kids go through an expensive university / private institution "education program" only to find the certifications, diplomas and degrees they get aren't worth the paper they're written on. Biggest, long term, repercussion the world gets out of this ongoing wrought?

... you get a a phony education system built to shaft the students they're supposed to be educating (with real-world, concrete skills that translate to 'wanted-by-employer'-like skills) .. a huge skills shortage ... and twats like you who pontificate and trivialize the plight of these hapless graduates.

Self-satisfied guys like you .. a BS .edu system ... AND employers that just add to graduate misery by making insanely impossible job descriptions are all guilty of the same thing: short changing these kids - the next generation of folk that should be equipped to run I.T infrastructure and related systems, and yet sadly never get the requisite skills needed (... let alone a foot in the door [a la genuine opportunities]).

Shame on you all.

-1000
1 Vote
+ -
sigh
CobraA1 14 hrs ago
"That's a smoke screen and unfair on those students that have at least tried to gain a qualification in the I.T. industry. "

Sigh, agreed. I've done an incredible job trying to get a good degree, and I've been playing working with computers since my early years. I've done my best to become very good at everything I do, and it shows in a short but great IT job I had once.

But I do see the anti-education bias in the current job market as being very hostile to me, and it's gonna be really tough getting the experience they want.
0 Votes
+ -
@CobraA1 ... for the majority
thx-1138_@... Updated - 7 hrs ago
of graduates, it's a veritable Catch 22 situation: they're (i.e. youth) hammered into the head that an education at university or advanced trades is the way to go ... young folk are told (arguably brainwashed) to believe they need to be educated at a higher level else basically amount to zero.

What next? Then once these kids (and in many cases their families) have invested huge amounts of expenditure on this classical model of university and/or technical institute training, they are basically stone walled by the corporate world after graduation.

The Catch 22 Part? Well, if it isn't the impossibly high expectation job descriptions, they're then told that a university degree / Ph.D / Doctorate is useless and that the *only thing* that counts is "who you know".

Am i ringing any bells here with anyone? Does this sound a tad familiar to you? It should .. because this is the 'great rock 'n roll' swindle of the new Millennium. Sure, you could argue the education system was always an organized scam and that this problem isn't anything new ... but, you'd have to admit, it's really only gotten far worse in the last 10-15 years or so.

" ... I've done an incredible job trying to get a good degree, and I've been playing working with computers since my early years. I've done my best to become very good at everything I do, and it shows in a short but great IT job I had once. "

I can surely relate and empathize. The sad truth is, MasterE's attitude and sentiments are the norm. As long as cronies like him control the I.T. recruitment strings, most youngsters graduating into the field don't have a snowball's show in H3ll of getting any joy in trying to get even a basic, entry level, I.T position .. let alone start down a long, productive and rewarding career.

You take care.
3 Votes
+ -
There might also be confusion over what the word "tech" means. It use to mean electronics, processors, computers, etc. Today "tech" means the same as "social media." How often are companies like Facebook, FourSquare, etc referred to as "tech" companies? While I agree they are "social media" (whatever that really means) companies, they are more acurately advertising companies. Sure they use technology as a means to an end, but so does Ford, Wal-Mart, United Airlines, etc.
1 Vote
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Definitions
SlimSam 2 days ago
Good point.
I think the social media companies are called "tech companies" primarily because the product they provide is a technical service (paid via advertising).
If a technical service is properly designed, users don't need to be "tech savvy". Similar to a car requiring simple skills to shift gears & add gasoline, basic skills for texting & Facebooking are easily acquired. Comparably, a savvy user would know how to change a car's oil & filter or how to correctly lock-down Facebook's elusive privacy settings.
and I know how Facebook makes its money...
0 Votes
+ -
I agree
mlrome@... 2 days ago
I was wondering when someone would bring up this subject! I agree that kids/students are not tech savy. They have no clue how things really work and don't care. If something doesn't work immediately, they get frustrated and don't want to deal with the problem.

I recently had one young person try to change the cartridge in their printer and managed to install it incorrectly which required additional charges by a tech company to clean it up and fix the printer. How hard can this be?

They may be more adept at using social media and getting the "word" out, usually mispelled, but not much else.
-5 Votes
+ -
Wow
Leticia255 2 days ago
what Allen answered I am inspired that a single mom can make $5464 in 4 weeks on the internet. did you read this webpage!!! http://Gotoonlinejob.blogspot.in
-2 Votes
+ -
all these long winded answers!
MyopicOne 2 days ago
When a simple 'no' would suffice...
2 Votes
+ -
"No" is not a sufficient opinion
John L. Ries 2 days ago
The reasons for the "yes" or "no" are at least as important as the answer itself.
2 Votes
+ -
You unwittingly proved my point below, actually...
HypnoToad72 Updated - 2 days ago
(I posted my basic response before reading others' responses to the article or to other people...)

Life is not a simple thing.

We can have basic blanket issues for which people get stereotypes and scapegoated, or we can see how many different situations are created, and not always by the control of the individual.

A simple 'no' does not suffice in any culture that cherishes or relishes free thought, true thought, or anything involving thought.

Now if you want to be treated like an invalid, that's your choice. But context is generally relevant. Even I, a person diagnosed with ADHD (despite taking enough tests to rule out the "H" aspect), can just about manage to sit through details. If I can, then anybody should be able to! So, what's your excuse?
2 Votes
+ -
Back in college classes,
HypnoToad72 2 days ago
a year ago, I was helping a couple of people with their homework assignments.

Coding is cool, but each person has different aptitudes and deficiencies... anyone can learn, but the God-given talents we were born with are the ones that should be honed and made use of the most.

Not everybody knows the basic physics, programming languages, etc... or needs to, since there may not be any income-creating jobs if you know how a refrigerator does its thing.

But we dumb people down and make things that "just work"... and then we blame them for being dumb and not wanting to learn... that speaks volumes about our society... well, it's not as much a "society" as it is "field of jackals and other slimy predators"...
2 Votes
+ -
Teens break stuff
DaveDonaldson 1 day ago
I have a steady stream of customers with teen age boys who break stuff all the time and can't fix their system. Literally just got home from one such customer. Junior had screwed up the IP settings on his laptop.
0 Votes
+ -
Not just "Teens"
MasterE@... 1 day ago
I agree but add that there are many, in all age groups, that will take on technical challenges that they are not prepared for and usually 'munge' it up. There are many who truly believe they are 'up to it' and aren't. Some of the worst are actually "bosses" who think because they make six figures they are ready to mess with anything. We do have to fix their mistakes.
-4 Votes
+ -
Wow
HughesRicardo64 1 day ago
like Tony explained I am blown away that any one can profit $6147 in one month on the internet. did you read this link>>> http://Gotoonlinejob.blogspot.in
1 Vote
+ -
thoughts
CobraA1 14 hrs ago
"but are all members of this age bracket clued-up and comfortable with technology?"

Probably not. I'm guessing that there are those who are interested in things like athletics, architecture, theatre, etc. Technology in these areas is important, but may not be of primary importance. As much as ZDNet likes to think otherwise, not everybody wants to be a programmer or IT worker when they grow up.

"Just over three quarters ??? 77.4 percent ??? owned a laptop and 38.1 percent owned a desktop computer."

This is very interesting, especially since this study was focused on students!

If ZDNet is telling the truth about desktops being a dying breed, that 38% should be more like 1%. Turns out that's simply not the case. Even among students, who tend to be the first to jump ship on old technologies, over a third are still using desktops.

This tells me that ZDNet is simply lying about desktops and their supposed drawbacks and how "everything's going mobile." It's simply not the case.

I fear that ZDNet's push to eliminate the desktop comes from the fact that they are bloggers by trade, not from an objective analysis of the benefits and the drawbacks of desktops and laptops.

"70.1 percent felt their access to computers was sufficient to meet their computing needs."

It's probably true. You don't need anything fancy to take college courses. Enough to make the English teacher happy is really all you need.

"Only 4.3 percent of those 20 or younger never used social networking sites"

4.3 percent is still a lot of people. I do hope that they are respected for their decision, not ridiculed.

"contributing to blogs ??? only 21.5 per cent ??? and wikis ??? 12.1 per cent ??? and just 2 percent stated they had used a virtual world, outside of gaming."

Blogs and wikis are still over 10%, very interesting. Apparently some see a use for creating a blog, and a 12% contribution rate is probably good enough for most wikis.

Personally, I don't see blogs as something most people will find a use for. ZDNet authors (being largely bloggers) will be biased towards blogging, but the truth is that blogs are really useless for most people. 21.5% is a fine ratio.

"and just 2 percent stated they had used a virtual world, outside of gaming."

Not surprised. Not surprised at all. Virtual worlds are "cool" - in the same way that "ice cream of the future" is cool. It's a neat product, but other ice cream manufacturers aren't quaking in their boots.

Virtual worlds also have a "cool factor," but I don't think other games or other forms of entertainment have anything to fear. In the end, virtual worlds really have nothing compelling to offer.

MMOs especially have an advantage over regular virtual worlds, since they offer compelling gameplay along with a virtual world. It is a form of entertainment anyways, so it actually makes a lot more sense to turn it into a real game, rather than some sort of mimic of real life.

"Despite the rapid development and increased adoption of mobile technology, students still inhabit the same 'learning spaces' that other generations relied upon."

Not surprised in the least. The "learning spaces" other generations relied upon was not limited by technology in the least - you can, after all, take a pencil and paper anywhere you can take a cell phone. I was using a pocket notebook and pencil long before I was using a Palm Pilot (and later an iPhone), and I took it to all of the same places.

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